McKi_XPE Flashcards

1
Q

What does XPE offer employees?

A

Discounts on Xfinity products.

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2
Q

XPE

A

Xfinity Promoter Experience

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3
Q

Eligible employees can receive speeds up to this amount for free with XPE

A

800 Mbps

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4
Q

Employess that use XPE will have access to this many channels with X1

A

260+ channels

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5
Q

Employees that use XPE will have access to this type of channel packaging

A

Premium

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6
Q

This is the discount for internet speeds that are higher than what XPE covers for free

A

20 percent

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7
Q

Eligible employees enrolled in XPE will receive this discount on Storm-Ready WiFi

A

20 percent

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8
Q

The discount available for X1 equipment and services through XPE

A

20 percent

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9
Q

Eligible employees receive this discount on Xfinity Mobile service plans with XPE

A

20 percent

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10
Q

Eligible employees that use XPE will receive this discount on Xfinity Home equipment

A

20 percent

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11
Q

This program is the resale of devices that are considered to be in excellent or great condition and have recently been returned to an Xfinity Store

A

“Like New” Program

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12
Q

Xfinity partners with this third party resale vendor to offer discounts on devices to be considered “Like New”

A

Rexi

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13
Q

Devices are considered to be “Like New” when they can receive these 2 condition grades

A

Excellent and Great condition

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14
Q

The monthly recurring charge on Xfinity Voice service with XPE when it is bundled with Xfinity Internet and TV

A

$4.00 per month

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15
Q

This free service is available for employees that are eligible for XPE and eligible out-of-footprint employees

A

Peacock Premium.

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16
Q

XPE eligible employees will receive up to this discount on devices acquired through Rexi

A

Up to 60 percent off.

17
Q

How can employees unlock Rexi phones?

A

Submit ‘Unlock’ ticket on XPE.

18
Q

Where to submit billing questions?

A

XPE site via ‘Question’ ticket.

19
Q

These employees are eligible for XPE

A

Full-time and part-time employees.

20
Q

In order to receive XPE services, employees must meet these 3 criteria

A

Account in good standing, Xfinity balances must be maintained, must live in Xfinity foot print

21
Q

When the streaming app subscription (Netflix, Disney+, AppleTV+) is billed through Xfinity, this is the discount offered through XPE

A

20 percent

22
Q

Eligible employees can sign up for Peacock Premium using this information?

A

PERNR ID

23
Q

Website eligible employees can navigate to to sign up for Peacock Premium

A

*peacocktv.com/employeeoffer

24
Q

The credit amount for porting a new line to Xfinity Mobile

A

$200 credit.

25
Q

What fees are waived for Xfinity Mobile employees who move out of footprint?

A

$25 activation and line fees.

26
Q

What devices are eligible for the ‘Like New’ discount through Rexi?

A

Phones, smart watches, tablets.

27
Q

What gateway(s) is required to activate WiFi Motion?

A

Technicolor XB7 or XB8 gateway.

28
Q

XPE employees receive a free one-day admission to select Universal parks for free with up to this many guests

A

3