BigG_HeTe Flashcards

1
Q

A nationwide company with skilled and licensed technicians that provide technical support and services.

A

HelloTech

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2
Q

Comcast customers receive this discount minimum on all HelloTech services.

A

10 percent

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3
Q

Comcast customers can receive a discount of up to this amount on all HelloTech services

A

25 percent

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4
Q

The HelloTech form asks the customer for these four items.

A

First Name, Last Name, Email, and Phone Number

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5
Q

This is where you can find the HelloTech form in Tech360.

A

Forms and Documents

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6
Q

This website is where residential customers can contact HelloTech.

A

hellotech.com/xfinity

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7
Q

This website is where Comcast Business customers can contact HelloTech.

A

hellotech.com/comcastbusiness

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8
Q

This is the phone number residential customers use to contact HelloTech.

A

800 753 6139

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9
Q

This is the phone number Comcast Business customers use to contact HelloTech.

A

800 515 9615

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10
Q

Name 3 Services offered by HelloTech

A

Xfinity self protection, TV mount/remove, Audio/Video, Computer support, Smart home devices, Custom wiring.

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11
Q

Name 4 smart home products supported by Hello Tech.

A

Video doorbell, Smart cam, Smart lock, Smart speaker, Smart plug, Smart bulb, Smart switch, Smart garage, Smart thermostat.

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12
Q

Name 4 categories of Hello Tech computer support.

A

Repair/help, New setup, Printer setup, Printer repair/troubleshoot.

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13
Q

*HelloTech offers nationwide tech assistance this many days a week

A

seven days a week or 7

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14
Q

`Xfinity customers who receive a referral card in their getting started kit
can receive a discounted rate on

A

HelloTech services

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15
Q

The Xfinity Self Protection product offering is designed to be this and therefore is not eligible for pro install

A

self installation

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