SniperXM12.9 Flashcards
XMC
Xfinity Mobile Care
BYOD
Bring Your Own Device
This can be added to a mobile account after purchase date?
XMC (xfinity Mobile Care)
How long does a customer have to add Xfinity Mobile Care to an account after purchase.?
30 days
CBM
Comcast Buinsess Mobile
You use this partner with Xfinity to file a moible claim.
Pocket Geek
Employees receive this discount on Xfinity Mobile.
0.2
Xfinity mobile offers these data plans
Unlimited, Unlimited Plus By the Gig
One time setup cost this per line?
25
You can do this many installments for Xfinity mobile on handhelds, tablets and wearables
24 installments
Xfinity mobile has millions of these?
Xfinity Wifi Hotspots
This can be added to by the gig data mobile customers for $10.00 a month?
Calls to and from Mexico and Canada.
Unlimited Plus provides this much 5G data and 4G/5G moble hotspot data?
50GB and 15GB
Unlimited provides this much 5G data?
30 GB
Xfinity by the gig has this much data?
1Gig
How much data is used with 20-30 min of HD video or 8 hours of streaming music
1GB
What 6 apps are available for Xfinity mobile?
Xfinity streaming, Xfinity TV remote, Xfinity app, Xfinity Prepaid, Xfinity Home and XMC
We’re America’s most reliable network with the most WiFI hotspost nationwide
Xfinity Mobile
This is required to get Xfinity mobile services for new services and prevent fraud.
SSN
This option is available for purchase for 24 months for a one time charge when you purchase your new device
AppleCare+
This can be added to your Xfinity Mobile service to receive unlimited calls and text in 170+ countries around the world.
Global Travel Pass
Tablet cost this much per month?
20
What is the data threshold for the Tablet on the Unlimited plans before data throttle?
15 GB
Smartwatches and Tablets are not charged this fee?
Setup fee
NDEL
New Device Existing Line
These values indicate how traffic is handled on LTE networks during periods of congestion
Quality of Service Class Identifiers (QCI)
XMPP became XMC on what date?
7.10.2024 / July 10th, 2024
To file or track a claim for Xfinity Mobile, navigate to this website
*www.fastclaim.com/xfinitymobile
What categories are covered by Xfinity Mobile Care?
Mechanical and Electrical Failure (Hardware Services), Accidental Damage from Handling, Technical Support
To use Xfinity Mobile Care services, what phone number would you call?
1-855-884-9771
This Xfinity Mobile Care benefit was previously $29/repair and is now free and unlimited.
front glass screen-only repairs
With the new XMC Groups and Pricing guide, these devices are not eligible at this time.
BYOD
These new groups for XMC are based off the sale price of the device that you pay a montly fee.
Low, Mid, High, Ultra
What is the cost of the Groups Pricing with the new XMC plans
Low Group - $9, Mid Group - $15, High Group - $17 and Ultra Group - $19
These two Xfinity Mobile Care benefit enhancements are free and unlimited.
front glass screen-only repair and back glass repairs for eligible devices
The Xfinity Mobile Care device groups are based on what?
the original sale price of the device
New Customers will have access to this at point of Sale or up to 30 days after device activation.
XMC or Xfinity Mobile Care.
Customers with Apple devices will no longer automatically have access to Apple Care Services but can purchase this service seperately from XMC if they choose.
AppleCare+
