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Lil J Bae > SniperXM12.9 > Flashcards

SniperXM12.9 Flashcards

1
Q

XMC

A

Xfinity Mobile Care

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2
Q

BYOD

A

Bring Your Own Device

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3
Q

This can be added to a mobile account after purchase date?

A

XMC (xfinity Mobile Care)

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4
Q

How long does a customer have to add Xfinity Mobile Care to an account after purchase.?

A

30 days

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5
Q

CBM

A

Comcast Buinsess Mobile

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6
Q

You use this partner with Xfinity to file a moible claim.

A

Pocket Geek

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7
Q

Employees receive this discount on Xfinity Mobile.

A

0.2

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8
Q

Xfinity mobile offers these data plans

A

Unlimited, Unlimited Plus By the Gig

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9
Q

One time setup cost this per line?

A

25

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10
Q

You can do this many installments for Xfinity mobile on handhelds, tablets and wearables

A

24 installments

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11
Q

Xfinity mobile has millions of these?

A

Xfinity Wifi Hotspots

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12
Q

This can be added to by the gig data mobile customers for $10.00 a month?

A

Calls to and from Mexico and Canada.

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13
Q

Unlimited Plus provides this much 5G data and 4G/5G moble hotspot data?

A

50GB and 15GB

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14
Q

Unlimited provides this much 5G data?

A

30 GB

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15
Q

Xfinity by the gig has this much data?

A

1Gig

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16
Q

How much data is used with 20-30 min of HD video or 8 hours of streaming music

A

1GB

17
Q

What 6 apps are available for Xfinity mobile?

A

Xfinity streaming, Xfinity TV remote, Xfinity app, Xfinity Prepaid, Xfinity Home and XMC

18
Q

We’re America’s most reliable network with the most WiFI hotspost nationwide

A

Xfinity Mobile

19
Q

This is required to get Xfinity mobile services for new services and prevent fraud.

A

SSN

20
Q

This option is available for purchase for 24 months for a one time charge when you purchase your new device

A

AppleCare+

21
Q

This can be added to your Xfinity Mobile service to receive unlimited calls and text in 170+ countries around the world.

A

Global Travel Pass

22
Q

Tablet cost this much per month?

A

20

23
Q

What is the data threshold for the Tablet on the Unlimited plans before data throttle?

A

15 GB

24
Q

Smartwatches and Tablets are not charged this fee?

A

Setup fee

25
Q

NDEL

A

New Device Existing Line

26
Q

These values indicate how traffic is handled on LTE networks during periods of congestion

A

Quality of Service Class Identifiers (QCI)

27
Q

XMPP became XMC on what date?

A

7.10.2024 / July 10th, 2024

28
Q

To file or track a claim for Xfinity Mobile, navigate to this website

A

*www.fastclaim.com/xfinitymobile

29
Q

What categories are covered by Xfinity Mobile Care?

A

Mechanical and Electrical Failure (Hardware Services), Accidental Damage from Handling, Technical Support

30
Q

To use Xfinity Mobile Care services, what phone number would you call?

A

1-855-884-9771

31
Q

This Xfinity Mobile Care benefit was previously $29/repair and is now free and unlimited.

A

front glass screen-only repairs

32
Q

With the new XMC Groups and Pricing guide, these devices are not eligible at this time.

A

BYOD

33
Q

These new groups for XMC are based off the sale price of the device that you pay a montly fee.

A

Low, Mid, High, Ultra

34
Q

What is the cost of the Groups Pricing with the new XMC plans

A

Low Group - $9, Mid Group - $15, High Group - $17 and Ultra Group - $19

35
Q

These two Xfinity Mobile Care benefit enhancements are free and unlimited.

A

front glass screen-only repair and back glass repairs for eligible devices

36
Q

The Xfinity Mobile Care device groups are based on what?

A

the original sale price of the device

37
Q

New Customers will have access to this at point of Sale or up to 30 days after device activation.

A

XMC or Xfinity Mobile Care.

38
Q

Customers with Apple devices will no longer automatically have access to Apple Care Services but can purchase this service seperately from XMC if they choose.

A

AppleCare+

Lil J Bae (71 decks)

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