LilG_CGL+24ImR Flashcards
Workday module that offers a one-stop shop for all things in your Career Wellbeing journey at Comcast.
Career Hub
What are the 3 sections of Career Hub?
Suggestions for You, Plan, and Explore
In the Career Hub: Suggestions for You section, what may or may not be an option, based on your eligibility?
Gigs
What employees are eligible to participate in Gigs?
All full-time, Corporate and Cable employees in the United States who have been with the company for more than 3 months are eligible.
What 3 groups are not eligible to participate, however will still see the gig functionality in the Career Hub?
Those on a leave of absence, New Hires with less than 3 months of service, Individuals on a Performance Improvement Plan (PIP) or final corrective action
Employee Participation in a gig opportunity requires the approval of whom?
The employee’s manager
What Workday page is your gateway to exploring possibilities throughout Comcast and acts like an internal LinkedIn profile?
Career Profile
What Workday page was formerly known as your IDP/individual development plan, lets you keep track of where you want to go, what you have achieved, and set personal goals for your future.
Career Growth Plan
What section of Career Hub allows you to create actionable short-term goals based off the recommendation in the Suggestions for You tab.?
Plan
What section of Career Hub will show jobs that match your skills, skills to help you grow in your current role, skills to help you work towards your job interests, skills Comcast is hiring for?
Explore
A great way for you to solicit feedback from colleagues you work with on a regular basis; found in Workday: Career Hub.
Feedback
On the main page of Career Hub, what 2 sections are under your name + skills & skill interests?
Networking and Learning
This Workday checklist is updated each quarter so you can take timely actions to build new skills, and prepare for career conversations.
Career Wellbeing Checklist
Informally or formally finding who can coach, counsel, and cheer you on; is a great way to grow personally and professionally.
Mentoring
For some positions, you can view a realistic job preview video where?
YouTube or @ComcastCareers on YouTube
How long must you be in a current position before transferring to a new one?
1 year of active service
This program is Comcast’s social recognition experience that allows you to show appreciation anytime, anywhere, hosted on Xchange.
thx
These important dates are celebrated in Xchange, in the Celebrations tile.
Service Anniversairies
What milestone Anniversaries are celebrated on Xchange?
1, 3, 5 and every 5 years after until 45 years
How are eligible employees notified and gain access to the gift catalog?
receive an email message from Xchange with a link
On what day will employees eligible for the 5-year incremental anniversary gift catalog be sent that link?
on the day of your service anniversary
If you are celebrating a 5-year incremental anniversary with Comcast, you can expect what two things?
Celebration page on Xchange and Anniversary Gift Catalog
If you were out on leave during your milestone service anniversary, what action can you take?
submit a ticket in Xchange
How much time do you have to make a gift selection in Xchange
6 months from anniversary date
To send thx to someone, you can search for them what 3 ways?
By name, NT ID, email
What 2 replies can you send to a thx recognition?
heart or comment
This employee recognition program has evolved over the last two decades with new awards and categories to celebrate employees who go above and beyond to serve our customers and each other.
Circle of Success Awards
The Circle of Success Awards are divided into what 3 key areas?
Innovation, Promoter, Customer Experience and Accelerator
The Circle of Success; Innovation Awards include what 4 categories?
Customer, Employee, Operational, Product
What are the eligibility requirements for the Circle of Success; Innovation Awards?
All U.S. employees are eligible to be nominated and anyone can submit a nomination
The Circle of Success; Promoter Awards recognizes team members who are driving a commitment to customer satisfaction and demonstrate a commitment to what work practices?
Net Promoter System or Net Promoter Score or NPS
Eligible teammates who are “owning” the customer experience end-to-end should be nominated for this Circle of Success Award category?
Promoter
What awards fall under the Circle of Success; Promoter Award category?
Most Spirited Champion, Employee Empowerment Role Model
What employees are eligible for the “Most Spirited Champion” Promoter Award?
All employees
What Circle of Success; Promoter Award is for employees at a supervisor level or above?
Employee Empowerment Role Model
What are the 2 awards in the Circle of Success; Customer Experience category?
Xfinity Love Award and Elevations Impact Award
What Circle of Success; Customer Experience award was added in 2023?
Xfinity Love or Xfinity Love Award
What Circle of Success; Customer Experience award recognizes frontline teammates who go above and beyond for our customers.
Xfinity Love or Xfinity Love Award
Nominations for the “Xfinity Love” Promoter Award shared about our teammates through social media, NPS surveys, and thank you emails from whom?
Customers
All U.S. employees from these 3 areas are eligible for the “Xfinity Love” Promoter Award.
CARE, Tech, and Retail
What Promoter Award celebrates one solved elevation from the calendar year that had the greatest national impact?
Elevations Impact or Elevations Impact Award
Who are the 2 honorees for the Elevations Impact Award?
The employee who raised the elevation and the teams who solutioned for it
What are the 2 Accelerator Awards?
Dispatch Award and Warehouse Award
Which Circle of Succcess Award category is metric-driven?
Accelerator Awards
How often do the Circle of Success recognition events take place?
Annually