ChU_XRew Flashcards
A program just for Xfinity customers offering tenure based perks
Xfinity Rewards
A customer in good standing for 14+ years is awarded this status in the Xfinity Rewards program
Diamond or Diamond status
You can join the Xfinity Rewards program through the Xfinity app or your Xfinity X1 TV Box, or by visiting Xfinity Rewards and clicking
Join Now
You can visit Xfinity Rewards to view examples of available perks or use the
Xfinity app
To join Xfinity Rewards you must be a current customer in good standing, the primary account user and
18 years or older
When a customer downloads the Xfinity app, they can join Xfinity Rewards and start exploring their rewards by visiting
Account
Once a reward is claimed through Xfinity Rewards, it will show up in this section
My Activity
In Xfinity Rewards how much is the general credit issued to the customer
5 dollars
Where can a customer view their loyalty tier status
Xfinity app or customer.xfinity.com/Rewards
Comcast’s heartfelt expression to thank eligible residential customers and give them something extra is known as
Xfinity Rewards
At Xfinity customer service, sales and this go hand in hand
Loyalty
Stemming from a company wide effort to develop and launch an incentive program that provides selected properties with an engaging rewards program that drives connections
Xfinity Property Perks
This program will make gift card rewards available for valid Xfinity Internet and Xfinity Mobile connects at each participating property.
Xfinity Property Perks program
In order to enroll in the property perks program Property Managers will need to review and accept the program’s
terms and conditions
Xfinity’s property perks program managers will be identifiable via this
complex ID
Xfinity’s property perks program managers will contact this person with questions or issues with the website
CAR or Community Account Rep
Property perks managers are emailed a electronic gift card this long after a refeffal is entered
45 days
Xfinity’s property perks program managers earn this much for a single product connect
25 dollars
Xfinity’s property perks program managers earn this much for a double product connect
50 dollars
the 4 levels of the Xfinity rewards program are
Silver, Gold, Platinum, and Diamond
You will attain this level for 0 to 2 years of loyalty in the Xfinity Rewards program
Silver
You will attain this level for 2 to 7 years of loyalty in the Xfinity Rewards program
Gold
You will attain this level for 7 to 14 years of loyalty in the Xfinity Rewards program
Platinum
2 ways to join Xfinity Rewards are
online or through the X1 TV box
Only these types of Xfinity IDs are eligible to join Xfinity Rewards
Primary
Xfinity rewards customers can get up to this much off a preorder of the iPhone16 family
$200
These types of offers are designed to:
Attract new customers and drive retention with existing customers.
Prevent customers from switching to competitors.
Reward high value customers
Targeted
Existing residential customers could earn up to this much per year for installed referrals via the refer a friend program
Five Hundred or $500.00
Potential earning for a single referral via the refer a friend program
One hundred seventy five dollars or $175.00
A friend who is reffered by a customer and signs up for service can earn up to this much through the Xfinity rewards program
One hundred or $100.00
If you don’t have access to the Xfinity app, you can still join Xfinity Rewards online and through this
X1 or X1 TV box
In the Xfinity Rewards program, after sign up the rewards are available
Immediately
there are this many tiers in the Xfinity Rewards program
four
The Xfinity Rewards Silver level is for customers with this much tenure
0-2 years
The Xfinity Rewards Gold level is for customers with this much tenure
2-7 years
The Xfinity Rewards Platinum level is for customers with this much tenure
7-14 years
The Xfinity Rewards Diamond level is for customers with this much tenure
14+ years
In Xfinity Rewards, perks such as $1 movie rental every month and where Diamond and Platinum members can get Peacock Premium for no additionl cost is known as
Always on Rewards
