LilG_GiSh+4 Flashcards
Paralympians Fiona Howard and Rebecca Hart both left Paris with three gold medals around their necks, most of any Team USA athlete, for what sport?
Para equestrian
The U.S. took home how many gold medals at the 2024 Paris Paralympics?
36
The U.S. women’s gymnastic team also goes by this fun nickname, taken from the title of the popular Betty White TV show from the 1980s and 90s?
“The Golden Girls”
As of 2024, the U.S. men’s basketball team has won how many consecutive gold medals?
5
The U.S. men’s basketball team won 98 to 87, thanks to Steph Curry sinking how many 3 pointers in the final three minutes?
4
2024 was the tightest 100m final in global racing history, as all competitors finished within this fraction of a second to each other?
0.12 seconds
U.S. female swimmer Katie Ledecky captured four medals in 2024, including how many gold?
2
How many U.S. athletes were on the Olympic podium in the men’s 1500m in 2024?
2
The U.S. women’s soccer team won a gold medal, with what score against their Brazilian opponents?
1-0 or 1 to 0
Scottie Scheffler won his first Olympic gold in 2024 for what sport?
Golf or men’s golf
As of 2024, how many gold medals has Olympic shot-putter Ryan Crouser won?
3
Ezra Frech won how many gold medals in the 2024 Paris Paralympic Games, setting a new Paralympic record in the process?
2
During the para archery final, Matt Stutzman AKA “The Armless Archer,” won gold and set a Paralympic record by scoring how many out of a possible 150 points?
149
In 2024, the United States became the first country competing in wheelchair basketball to do what?
Win 3 straight gold medals
In women’s sitting volleyball; what is the U.S. team’s current record?
3 straight gold medals wins
With a time of 46.36 seconds, Hunter Woodhall raced to gold in the men’s T62 final; how many meters was this para track & field event?
400
Where and what dates are the next summer Olympics?
Los Angeles from Friday, July 14 to Sunday, July 30, 2028.
What are the upcoming Los Angeles Olympics now known as?
Games of the XXXIV Olympiad
What day is the opening ceremony for the Games of the XXXIV Olympiad?
7/14/2028
How many events will there be at the 2028 Olympics?
More than 40
How many sports will there be for the 2028 Olympics?
800
What is the number of expected athletes for the 2028 Olympics and Paralympics games?
15000
The 2028 Summer Olympics will take place in what city?
Los Angeles
L.A. has hosted the Olympics two other times, in what years?
1932 and 1984
In 2028, L.A. will join two other cities that have hosted Olympics twice; what other two cities hold this distinction?
Paris and London
In 2028, L.A. Memorial Coliseum will become the only stadium to host track and field events for how many Olympics?
3
The 2028 L.A. Olympics softball and canoe slalom events will take place more than 1,000 miles away from the host city. In what city?
Oklahoma City
What venue is expected to host the semifinals and medal matches for soccer in 2028?
The Rose Bowl
What date is the Opening Ceremony for the 2028 Games set for?
7/14/2028
What 5 new Olympic sports will debut at the 2028 games?
Baseball/softball, Lacrosse, Cricket, Flag football, Squash
In what year are the next winter Olympic games?
2026
What dates will the 2026 Winter Paralympics and Olympics take place?
The Winter Olympics will take place from February 6 to February 22, with the Paralympics following from March 6 to March 15.
Milan and Cortina d’Ampezzo are the hosts of the 2026 Winter Olympics, so these Olympics will be referred to as what?
Milan Cortina 2026
The Opening Ceremony of the Paralympics and Closing Ceremony of the 2026 Winter Olympics will take place in the Arena di Verona, a Roman amphitheater built in what year?
30 AD
How many times has Italy hosted the Olympics?
4 or Milan Cortina 2026 will be Italy’s fourth Olympics.
Cortina d’Ampezzo previously hosted what year’s Winter Olympics?
1956
What is the mascot(s) for the 2026 Milan Cortina Winter Olympics?
2 stoats named Tina and Milo
Will there be any new sports at the 2026 Winter Olympics?
Yes, one: ski mountaineering
How many events will the new 2026 Winter Olympics sport, ski mountaineering, have?
3 (the men’s sprint, the women’s sprint and the mixed relay)
Comcast and NBCUniversal deliver first multiplatform Olympics to American viewers, streaming every event live online.
2012
What 3 types of PINs can be set up on a Xumo Stream box?
PIN for Purchase, PIN for Apps, PIN for Apps menu
Xumo is a joint venture between Comcast and this competitor?
Charter Communications
Affordable and innovative smart TV with a single integrated interface + voice remote, to access live and on demand streaming content from 100s of apps and services.
Xumo TV
What feature would you use on Xumo TV to create a personalized playlist?
My List
Where are Xumo TVs not sold?
Xfinity Retail Stores
New customers who purchase a Xumo TV are currently eligible to receive Peacock Premium at no additional cost for this amount of time.
6 months
Customers across the U.S. do not need these two Xfinity related qualifiers to enjoy Xumo TV
To be an Xfinity customer or to live in the service footprint
What three manufacturers make Xumo TVs?
Pioneer, Element, Hisense
The size range, in inches, for all makes of Xumo TVs?
24” - 86”
Xumo TVs come with over this number of pre-loaded apps?
250 or 250+
The background imagery on Xumo TV has what smart feature?
Adapts to different content selections
Xumo TV’s apps row can now be what?
Customizable
Xumo TV’s interface now displays key information including these 3 things.
Show synopses, duration and ratings
Xumo TV shows progress bars in these 2 contexts?
“Continue watching” and the Guide
This is a streaming device for Xfinity Internet customers that plugs into any TV with features such as personal profiles, improved TV guides, and more.
Xumo Stream Box
This replaced Flex?
Xumo
What remote model pairs with the Xumo Stream Box?
XR100
What is the URL a customer can use to order a Xumo Stream Box?
*xfinity.com/xumo OR *https://www.xfinity.com/learn/xumostreambox
Not including tax, what is the one-time activation fee that new customers pay to activate the first Xumo Stream Box?
15
What is the cost for the first Xumo Stream Box?
$0 or included with your Xfinity Internet service
What is the monthly cost for each additional Xumo Stream Box?
5
These Xfinity products are not compatible with Xumo Stream Boxes.
Xfinity TV, NOW Internet, Prepaid Internet
A Xumo Stream Box Getting Started Kit includes what 5 things?
Xumo Stream Box, XR100 remote, power cable, HDMI cable, Getting Started Guide
In order to view DVR content on the Xumo Stream Box, what service would be required?
NOW TV
What is the Xumo Stream Box error code for “The batteries in your remote control are running low. Please replace them”?
EOS001
Xumo Stream Box error codes for “Please wait for your program to load.”
EOS002 and EOS003
Xumo Stream Box error code EOS018 “Sorry, pause and rewind aren’t available on this channel” uses this troubleshooting step.
Check that you have a valid subscription for the content.
These two Xumo Stream Box error codes are related to UHD issues.
EOS010 and EOS014
If you receive this Xumo Stream Box error, it means the content isn’t available, and isn’t an error; no device troubleshooting is needed.
EOS036
Xumo Stream Box error “PIN is blocked for 10 minutes for security reasons and cannot be lifted earlier” is related to this code.
EOS017
This Xumo Stream Box error code is related to VPN or the box is in an area where streaming isn’t allowed.
EOS021
The troubleshooting step for these two Xumo Stream Box codes is “Attempt to link your account again after a few minutes.”
EOS032 and EOS033
What two new streaming bundles do we offer?
Xfinity StreamSaver and NOW StreamSaver
For these 3 subscriptions, you’ll need to cancel your existing subscription and purchase these services through Comcast to access them on your Xumo Stream Box.
Cinemax, Starz, and/or MGM+
If the Xumo Stream Box was purchased from xumo.com what are 3 differences from ones rented through Xfinity?
unable to upgrade to NOW TV; cannot be set as your primary video service device; addition of app buttons on XR100 remote
The new Celestial platform launched when?
Celestial Knowledge combines information from what 2 sources?
This knowledgebase and tool offers a responsive, role-customized experience with up-to-date information and quick answers.
What AI powered feature provides concise summaries of your questions and provides relevant search results, within Celestial?
There are 10 options or dropdowns at the top of Celestial’s homepage, name 5.
What can users do on every page of Celestial Knowledge to help continue to improve the knowledgebase?
What 5 icons show on the lefthand pane in Celestial?
Where in Celestial can you click to find broad, organized categories?
How can you look up expired deals in Celestial?
You can apply 6 Deal Category filters, what are they?
In the Celestial Deals page, divisional employees will only see what options in the Location filter?
The Featured section of the homepage showcases up to six of the most important articles based on what 2 things?
The Latest section of the homepage is positioned directly under the featured section and shows you how many pieces of content that have published or updated recently in Celestial or Einstein 360?
From the apps library, you can launch, pin for easier access, and do what to share the app with a co-worker?
This is the first frontline fully accessible tool, with the ability to use a screen reader, dark and light mode, high color contrast, keyboard-only navigation, grayscale compatibility, and more.
You can search these 2 ways in Celestial.
What is the Einstein360 Article Type Descriptor for Channel Information?
What is the Einstein360 Article Type Descriptor for Contact Information?
What is the Einstein360 Article Type Descriptor for Device Gallery?
What is the Einstein360 Article Type Descriptor for Error Codes?
What is the Einstein360 Article Type Descriptor for How To?
What is the Einstein360 Article Type Descriptor for Pricing?
What is the Einstein360 Article Type Descriptor for Product?
What is the Einstein360 Article Type Descriptor for Policy?
What is the Einstein360 Article Type Descriptor for Simulator?
What is the Einstein360 Article Type Descriptor for Talking Points?
What is the Einstein360 Article Type Descriptor for Tools?
What is the Einstein360 Article Type Descriptor for Question & Answer?
What is the Einstein360 Article Type Descriptor for News?
What is the Einstein360 Article Type Descriptor for Alerts?
What is the Einstein360 Article Type Descriptor for Campaigns?
What is the Einstein360 Article Type Descriptor for Events?
Where in Einstein360 would you go to view channel lineup information for non-customers?
What 3 places in Einstein360 can you go to access the Einstein Channel Lineup tool?
In the Einstein360 Channel Lineup tool, what feature would allow you to view a channel lineup for an address other than the address originally loaded?
What 2 ways can you send a message with the Channel Lineup to the customer?
A address that Comcast is able to provide services at is referred to as?
Serviceability or serviceable
If a internet essentials customer needs their documents reviewed or did not receive the notification about the status of their documentation the agent can create this?
A escalation
After submitting their Internet Essentials application a customer may experience issues with the process if submitting documents after this many days?
15 days
The amount of internet essentials accounts allowed per address?
one
If a customer was charged for a professional installation and has a failed GSK kit, accessibility needs. or has first time services at the address they may qualify for this?
Installation Credit
Which department should a IE agent transfer to if a customer is trying to activate services at an address with a collections hold?
Collections
Internet essentials can get as much as 50/10 Mbps and support this many devices?
4
Modem used for Internet Essentials?
XB3
Internet essentials Plus can reach speeds of 100/20 Mbps and will support this many devices?
5
Internet Essentials costs this much per month?
9.95
Internet Essentials Plus costs this much per month?
29.95
The amount of data included with Internet Essentials?
Unlimited
The amount of data included with Internet Essentials Plus?
Unlimited
This program provides affordable home internet for qualifying households?
Internet Essentials
Internet Essentials free training is available in what languages?
English and Spanish
Is xfinity xFi available to Internet Essentials customers?
Xfinity xFi is available to all Internet Essential customers or yes
How much is the laptop that’s available for purchase with Internet Essentials?
149.99
What upload and download speeds come with Internet Essentials?
10 Mbps upload 50 Mbps download or 10/50
On 11/22/2021 Xfinity launched a new tier of service for Internet Essentials customers known as?
Internet Essentials Plus
The 90 day rule requires the customer has not subscribed to Xfinity internet in the past?
90 days
Where can approved Internet Essentials customers go to pick up a Getting Started Kit?
Xfinity store or Service Center
How long are Internet Essentials application approval valid for?
12 months or 1 year
This is the only city you can be an Internet Essentials customer where the 90 day rule does not apply?
Philadelphia
If a home is not getting started kit ready a professional installation can be scheduled where the customer will be charged?
Nothing
This install type will limit the amount of time the technician is inside the home?
Limited Contact Install or Limited Contact
How long does it take to get approved for Internet Essentials?
1 to 3 business days
How can an Internet Essentials customer get their getting started kit?
mail or by visiting a Xfinity store
These areas contain free WiFi in safe places so families can learn, work, and explore with access to secure and reliable internet?
Lift Zones
Comcast’s commitment to advance digital equity and build a future of unlimited possibilities is known as?
Project Up
What is the install type that limits the technician’s time inside the home?
Limited Contact Install or Limited Contact
How can an Internet Essentials customer get their getting started kit?
Mail or by visiting a Xfinity store
What are Lift Zones?
These areas contain free WiFi in safe places so families can learn, work, and explore with access to secure and reliable internet.
What is Comcast’s commitment to advance digital equity called?
Project Up
Since its inception, how many low-income Americans has Internet Essentials connected to the Internet at home?
More than 10 million
What is the nation’s largest and most successful private-sector broadband adoption program?
Internet Essentials
What is the streaming device that plugs into any TV?
Xumo stream box or Xumo
Who can add the Xumo Stream Box to their account?
New customers
What type of streaming service provides access to popular cable networks and DVR service?
Curated or Curated streaming service
How many profiles can a Xumo subscriber create?
Up to 5
What allows Xumo Stream Box customers to save titles they want to watch?
My List
What can Internet Essentials customers now subscribe to?
NOW TV, NOW TV Latino, NOW StreamSaver and Xumo
What can Internet Essentials customers use for service?
Modem
What is the cost for Internet Essentials customers who decline to use a Getting Started kit for Professional Installation?
$39.99
What is the cost for Internet Essentials customers at non-qualifying addresses for Professional Installation?
0, or nothing, or no extra charge
What types of cards can Internet Essentials customers use toward their account?
Opportunity card or Opportunity
What denominations do Opportunity cards come in?
$30.00, $60.00, or $120.00
What card allows a third party to pay for a customer’s Internet Essentials service?
Promotional card or Promotional
How many times can each Internet Essentials Promotional card be redeemed?
One
What operating system is included with the Internet Essentials discounted computer?
Windows Starter or Windows 11
What types of payment are accepted when ordering a discounted computer through Internet Essentials?
Debit card, Credit card, or Prepaid card
What are the four criteria to qualify for Internet Essentials?
- Located where Comcast has service
- Has at least 1 child eligible for the National School Lunch Program
- Has not subscribed to Comcast internet in the past 90 days
- Does not have an overdue Comcast bill or unreturned equipment
What do you need to check the balance of an opportunity card?
Phone #, 16 digit card #, and PIN
What do you reveal when the metallic area next to the card # is scratched off?
PIN
When do Opportunity cards expire?
Never or Opportunity Cards do not expire.
What program allows partners to sponsor Internet Essentials for eligible members?
IEPP or Internet Essentials Partnership Program
What must an Internet Essentials customer continue to meet to receive service?
Eligibility guidelines
What is NOW TV?
An affordable live and On Demand streaming TV option including Peacock Premium at no extra cost.
How many devices can you stream with NOW TV at the same time?
Up to 3
What is replacing Xfinity Flex for new customers?
Xumo or Xumo Stream Box
What is the exception for the 90-day rule for Internet Essentials applicants?
City of Philadelphia
What do Internet Essentials customers have unlimited access to?
Xfinity WiFi Hotspots or Hotspots
In what ways is free training through Internet Essentials available?
Online, in print, or in person
What are employee volunteers who help raise awareness about Internet Essentials called?
Ambassadors
What is the 4K streaming TV box that puts favorite apps in one place?
Xumo or Xumo Stream Box
What does NOW provide customers?
Straightforward access to quality internet, mobile, and TV that’s right for them, right now.
What are the two speeds NOW internet has to choose from?
100 Mbps and 200 Mbps
What can a NOW customer add to access millions of nationwide Xfinity WiFi hotspots?
WiFi Pass or NOW WiFi Pass
What can customers purchase as a stand-alone product to connect to hotspots?
WiFi Pass or NOW WiFi Pass
How do mobile customers pay for NOW Mobile service?
In advance an all-in monthly price with taxes and fees included.
Who is NOW Mobile exclusively for?
Xfinity or NOW internet customers
What is the cost of the Mex/Can Unlimited Pass for NOW Mobile per month?
$5
What is the cost of the Personal Hotspot for NOW Mobile per month?
$5
What product keeps the whole family entertained with live TV and on-demand content?
NOW TV
How much does NOW TV cost per month?
$20
What does the Xfinity Stream app allow customers to do?
Watch their content anywhere, on any device, any time they want.
What is the program just for Xfinity customers offering tenure-based perks?
Xfinity Rewards
What status is awarded to a customer in good standing for 14+ years in the Xfinity Rewards program?
Diamond or Diamond status
How can you join the Xfinity Rewards program?
Through the Xfinity app or your Xfinity X1 TV Box, or by visiting Xfinity Rewards and clicking Join Now
Where can you view examples of available perks in Xfinity Rewards?
Xfinity Rewards or the Xfinity app
What are the requirements to join Xfinity Rewards?
Must be a current customer in good standing, the primary account user, and 18 years or older.
What section shows rewards claimed through Xfinity Rewards?
My Activity
How much is the general credit issued to the customer in Xfinity Rewards?
$5
Where can a customer view their loyalty tier status?
Xfinity app or customer.xfinity.com/Rewards
What is Comcast’s heartfelt expression to thank eligible residential customers?
Xfinity Rewards
What goes hand in hand with customer service and sales at Xfinity?
Loyalty
What is the company-wide effort to develop an incentive program for selected properties called?
Xfinity Property Perks
What does the Xfinity Property Perks program offer?
Gift card rewards for valid Xfinity Internet and Xfinity Mobile connects at each participating property.
What do Property Managers need to do to enroll in the property perks program?
Review and accept the program’s terms and conditions.
How will Xfinity’s property perks program managers be identifiable?
Via a complex ID
Who do property perks program managers contact with questions or issues?
CAR or Community Account Rep
How long after a referral is entered do property perks managers receive an electronic gift card?
45 days
