TXFoN_Ac1 Flashcards

1
Q

NEC

A

National Electrical Code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

FVD

A

Foreign Voltage Detector

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

NFPA

A

National Fire Protection Association

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

OSHA

A

Occupational Safety and Health Administration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

DMM

A

Digital MultiMeter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

NESC

A

National Electrical Safety Code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

CWDM

A

Coarse Wavelength Division Multiplexing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

DWDM

A

Dense Wavelength Division Multiplexing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

UTP

A

Unshielded Twisted Pair

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

STP

A

Shielded Twisted Pair

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

NFPA

A

National Fire Protection Association

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

APC

A

Angled Physical Contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

UPC

A

Ultra Physical Contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

ORL

A

Optical Return Loss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

ONU

A

Optical Network Unit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

NEMA

A

National Electrical Manufacturers Association

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

NGAN

A

Next Generation Access Network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

PVC

A

Polyvinyl Chloride

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

MDU

A

Multi-Dwelling Unit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

NEC

A

National Electric Code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

CATV

A

Community Antenna Television

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

OES

A

Operational Excellence Standards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

DCRF

A

Dry Creek Road Facility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

CPE

A

Customer Premise Equipment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

HFC

A

Hybrid Fiber-Coax

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

RF

A

Radio Frequency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

CMC

A

Comcast Media Center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

PSTN

A

Public Switched Telephone Network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

XCC

A

Xfinity Customer Commitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

NPS

A

Net Promoter System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

tNPS

A

Transactional NPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

pNPS

A

Product NPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

rNPS

A

Relationship NPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

jNPS

A

Journey NPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

eNPS

A

Employee NPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

SID

A

Spectrum Impairment Detection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

ICFR

A

In-Channel Frequency Response

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

IUC

A

Interval Usage Code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

FFT

A

Fast Fourier Transform

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

CDNQ

A

Content Delivery Network Query

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

AGC

A

Automatic Gain Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

DsRx

A

Downstream Receive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

DsSnr

A

Downstream Signal to Noise Ratio

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

MHT

A

Meter Health Test

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

MoCA

A

Multimedia over Coax Alliance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

DRM

A

Digital Rights Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

HDCP

A

High-bandwidth Digital Content Protection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

NTIA

A

National Telecommunications and Information Administration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

dB

A

Decibel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

dBmV

A

Decibel Millivolt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

MER

A

Modulation Error Ratio

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

BER

A

Bit Error Rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

FEC

A

Forward Error Correction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

SNR

A

Signal-to-Noise Ratio

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

QAM

A

Quadrature Amplitude Modulation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

MPEG

A

Moving Picture Experts Group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

CLI

A

Cumulative Leakage Index

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

NIOSH

A

National Institute of Occupational Safety and Health

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

RTV

A

Room Temperature Vulcanizing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

LAN

A

Local Area Network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

WAN

A

Wide Area Network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

KB

A

Kilobyte

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Kb

A

Kilobit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

Mb

A

Megabit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

MB

A

Megabyte

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

GB

A

Gigabyte

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Gb

A

Gigabit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

IEEE

A

Institute of Electrical and Electronics Engineers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

NIC

A

Network Interface Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

Mbps

A

Megabits per second.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

EIA

A

Electronic Industries Alliance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

TIA

A

Telecommunications Industry Alliance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

SSID

A

Service Set Identifier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

WEP

A

Wired Equivalent Privacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

WPA

A

WiFi Protected Access

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

WPA2

A

WiFi Protected Access version 2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

TKIP

A

Temporal Key Integrity Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

AES

A

Advanced Encryption Standard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

DHCP

A

Dynamic Host Configuration Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

DNS

A

Domain Name Service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

IIRV

A

Identify, Isolate, Repair, and Verify

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
82
Q

UET

A

Upstream Extended Transmit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
83
Q

MIMO

A

Multi In Multi Out

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
84
Q

ILEC

A

Incumbent Local Exchange Carrier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
85
Q

CLEC

A

Competitive Local Exchange Carrier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
86
Q

IA

A

Interconnection Agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
87
Q

NID

A

Network Interface Device

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
88
Q

CMTS

A

Cable Modem Termination System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
89
Q

LRN

A

Local Routing Number

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
90
Q

NPAC

A

Number Portability Administration Center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
91
Q

PSTN

A

Public Switched Telephone Network

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
92
Q

POP

A

Point of Presence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
93
Q

DTMF

A

Dual Tone Multi-Frequency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
94
Q

eMTA

A

Embedded Multimedia Terminal Adapter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
95
Q

LEC

A

Local Exchange Carrier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
96
Q

6P4C

A

6-Position, 4 Conductors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
97
Q

LED

A

Light Emitting Diode

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
98
Q

HDMI

A

High-Definition Multimedia Interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
99
Q

SPDIF

A

Sony/Philips Digital Interconnect Format

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
100
Q

eCM

A

Embedded Cable Modem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
101
Q

DVR

A

Digital Video Recorder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
102
Q

HDR

A

High Dynamic Range

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
103
Q

RDK-B

A

Reference Design Kit for Broadband

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
104
Q

CAAP

A

Comcast Advanced Activation Platform

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
105
Q

PMS

A

Property Management System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
106
Q

XC2

A

Xfinity Communities Concierge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
107
Q

XC

A

Xfinity Communities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
108
Q

xPMS

A

Xfinity Property Management Support

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
109
Q

SoC

A

System on a Chip

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
110
Q

XMS

A

Xfinity Managed Services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
111
Q

SIP

A

Session Initiation Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
112
Q

XOC

A

Excellence in Operations Centers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
113
Q

E911

A

Enhanced 911

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
114
Q

*67

A

Activate Caller ID Blocking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
115
Q

*82

A

Deactivate Caller ID Blocking.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
116
Q

*70

A

Activate Call Waiting.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
117
Q

*69

A

Activate Last Call Return.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
118
Q

*60

A

Activate Call Screening.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
119
Q

*80

A

Deactivate Call Screening.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
120
Q

*66

A

Activate Repeat Dialing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
121
Q

*86

A

Deactivate Repeat Dialing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
122
Q

*74

A

Activate Speed Dial 8.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
123
Q

*75

A

Activate Speed Dial 30.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
124
Q

*57

A

Activate Call Trace.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
125
Q

*77

A

Activate Anonymous Call Rejection.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
126
Q

*87

A

Deactivate Anonymous Call Rejection.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
127
Q

*72

A

Activate Call Forwarding Variable.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
128
Q

*73

A

Deactivate Call Forwarding Variable.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
129
Q

*63

A

Activate Call Forwarding Selective.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
130
Q

*83

A

Deactivate Call Forwarding Selective.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
131
Q

*99

A

Activate Enhanced Voicemail.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
132
Q

PPE

A

Personal Protective Equipment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
133
Q

OSHA

A

Occupational Safety and Health Administration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
134
Q

FVD

A

Foreign Voltage Detector

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
135
Q

CFR

A

Code of Federal Regulations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
136
Q

SCTE

A

Society of Cable Telecommunications Engineers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
137
Q

ANSI

A

American National Standards Institute

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
138
Q

GFCI

A

Ground-Fault Circuit Interrupter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
139
Q

DSLM

A

Digital Signal Level Meter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
140
Q

CAE

A

Customer Account Executive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
141
Q

WFX

A

Workforce Express

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
142
Q

PHT

A

Premise Health Test

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
143
Q

RSSI

A

Received Signal Strength Indicator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
144
Q

PRIN

A

Principal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
145
Q

WPFR

A

Wood Pole Fall Restriction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
146
Q

CFR

A

Code of Federal Regulations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
147
Q

EST

A

Expert Safety Trainer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
148
Q

QST

A

Quality Safety Trainer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
149
Q

SR

A

Safety Recertifier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
150
Q

LINC

A

Listen, Inquire, Narrow, Confirm

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
151
Q

SAP

A

Secondary Audio Programming (SAP)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
152
Q

CIFA

A

Comcast Integrated Financial Applications

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
153
Q

AHT

A

Average Handle Time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
154
Q

AO

A

Additional Outlet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
155
Q

ATS

A

Advanced Technical Services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
156
Q

ATSC

A

Advanced Television Services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
157
Q

CAE

A

Customer Account Executive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
158
Q

CCAW

A

Customer Convenience Appointment Window

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
159
Q

CCC

A

Comcast Connection Center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
160
Q

CDV

A

Comcast Digital Voice (now known as XFINITY Voice)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
161
Q

cFCR

A

Customer First Call Resolution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
162
Q

CHC

A

Comcast Home Certification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
163
Q

COE

A

Center of Excellence or Center of Expertise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
164
Q

CQE

A

Comcast Quality Experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
165
Q

CTI

A

Computer Technology Interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
166
Q

CX

A

Customer Experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
167
Q

DOI

A

Day of Install

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
168
Q

EMTA

A

Embedded Multimedia Terminal Adapter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
169
Q

EPC

A

Enterprise Product Catalog

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
170
Q

ETS

A

Enterprise Telephony System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
171
Q

FCC

A

Federal Communications Commission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
172
Q

FCR

A

First Call Resolution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
173
Q

FTP

A

File Transfer Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
174
Q

FTUE

A

First Time User Experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
175
Q

GUI

A

Graphical User Interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
176
Q

HSD

A

High Speed Data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
177
Q

HTTPS

A

Hypertext Transfer Protocol Secure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
178
Q

IP

A

Internet Protocol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
179
Q

LOB

A

Line of Business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
180
Q

LOQ

A

Line of Questioning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
181
Q

MDU

A

Multi-Dwelling Unit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
182
Q

MRC

A

Monthly Recurring Charge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
183
Q

NPS

A

Net Promoter System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
184
Q

OJC

A

Order Job Creation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
185
Q

RGU

A

Revenue Generating Unit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
186
Q

SIK

A

Self-Install Kit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
187
Q

SVOD

A

Subscription Video On Demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
188
Q

TC

A

Trouble Call

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
189
Q

TCF

A

Think Customer First

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
190
Q

TVE

A

TV Everywhere

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
191
Q

UCID

A

Universal Caller ID

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
192
Q

VOC

A

Voice of the Customer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
193
Q

VOD

A

Video On Demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
194
Q

XOD

A

XFINITY On Demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
195
Q

CIP

A

Comcast Incentive Plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
196
Q

EAP

A

Employee Assistance Program

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
197
Q

ESPP

A

Employee Stock Purchase Plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
198
Q

FML

A

Family & Medical Leave

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
199
Q

FSA

A

Flexible Spending Account

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
200
Q

HRL

A

Human Resources Leader

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
201
Q

HRSS

A

Human Resources Shared Services

202
Q

LOA

A

Leave of Absence

203
Q

LTD

A

Long-Term Disability

204
Q

SPD

A

Summary Plan Description

205
Q

STD

A

Short-Term Disability

206
Q

TA

A

Talent Acquisition

207
Q

TM

A

Talent Management

208
Q

ABBR

A

Alternate Based Benefit Rate

209
Q

ERG

A

Employee Resource Group

210
Q

ESC

A

Employee Service Center

211
Q

ESS

A

Employee Self-Service

212
Q

EVA

A

Employee Virtual Assistant

213
Q

PIP

A

Performance Improvement Plan

214
Q

QRG

A

Quick Reference Guide

215
Q

T&E

A

Travel and Expense

216
Q

TIC

A

Target Incentive Commission

217
Q

UAP

A

Unscheduled Absence Point

218
Q

BAU

A

Business as Usual

219
Q

BU

A

Business Unit

220
Q

CHQ

A

Corporate Headquarters

221
Q

EPS

A

Engineering & Platform Services

222
Q

EPMO

A

Enterprise Project Management Office

223
Q

NCO

A

National Customer Operations

224
Q

POC

A

Point of Contact

225
Q

SME

A

Subject Matter Expert

226
Q

T + P

A

Technology + Products

227
Q

XOC

A

eXcellence Operations Center

228
Q

IE

A

Internet Essentials

229
Q

TDP

A

Total Device Protection

230
Q

IVR

A

Interactive Voice Respons

231
Q

OPA

A

Off Phone Activity

232
Q

RTA

A

Real Time Adherence / Real Time Analyst

233
Q

SLA

A

Service Level Agreement

234
Q

NSF

A

Non-Sufficient Funds

235
Q

OTC

A

One Time Charge

236
Q

RMGT

A

Risk Management

237
Q

XCC

A

Xfinity Customer Commitment

238
Q

CB

A

Comcast Business

239
Q

CEN

A

Central Division

240
Q

CI

A

Community Investment

241
Q

CXSIO

A

Customer Experience Strategy, Innovation and Optimization

242
Q

D2C

A

Direct to Customer

243
Q

FFO

A

Field Fulfillment Office

244
Q

HQ

A

Headquarters

245
Q

IBS

A

Inbound Sales

246
Q

IS

A

Information Systems

247
Q

IT

A

Information Technology

248
Q

LCoE

A

Loyalty Center of Excellence

249
Q

MSO

A

Management Services Organizations

250
Q

NCC

A

National Call Center

251
Q

NED

A

Northeast Division

252
Q

OAM

A

Operation, Administration, and Management

253
Q

PEN

A

Product Experience Network

254
Q

PX

A

Product Experience

255
Q

RAPID

A

Resolve All Prior Install Debt

256
Q

RCOE

A

Retail Center of Excellence

257
Q

ROC

A

Resource Optimization Center

258
Q

SCoE

A

Sales Center of Excellence

259
Q

TCoE

A

Technician Center of Excellence

260
Q

XGIE

A

Xfinity Growth, Innovation, and Experience

261
Q

WD

A

West Division

262
Q

CHRW

A

Cable Home Run Wiring

263
Q

DOJ

A

Day of Job

264
Q

GSK

A

Getting Started Kit

265
Q

OPID

A

Operator ID

266
Q

SRO

A

Special Request Order

267
Q

AI

A

Artificial Intelligence

268
Q

AP

A

Access Point

269
Q

EoHFC

A

Ethernet over Hybrid-Fiber Coax

270
Q

EDI

A

Ethernet Dedicated Internet

271
Q

EoF

A

Ethernet over Fiber

272
Q

ENS

A

Ethernet Network Service

273
Q

FDV

A

Frame Delay Variation

274
Q

FDX

A

Full Duplex DOCSIS

275
Q

FLR

A

Frame Loss Rate

276
Q

FTD

A

Frame Transfer Delay

277
Q

HDR

A

High Dynamic Range

278
Q

HMC

A

House Miscellaneous Code

279
Q

ICCID

A

Integrated Circuit Card Identification Number

280
Q

IR

A

Information Rate

281
Q

ISDN

A

Integrated Services Digital Network

282
Q

ITG

A

Integrated Troubleshooting Guide

283
Q

MoCA

A

Multimedia over Coax Alliance

284
Q

ABT

A

Address Build Tool

285
Q

ACSR

A

Advanced Customer Service Representative

286
Q

BAM

A

Box Availability Matrix

287
Q

CSG

A

Cable Service Group

288
Q

DOE

A

Digital Order Entry

289
Q

E360

A

Einstein 360

290
Q

ECM

A

Enterprise Case Management

291
Q

EDP

A

Enterprise Distribution Platform

292
Q

HTTE

A

Hybrid Testing and Training Environment

293
Q

NSR

A

National Sales Reports

294
Q

R360

A

Retail 360

295
Q

SFDC

A

Salesforce.com

296
Q

TAC

A

Tenant Account Creation

297
Q

T360

A

Tech360

298
Q

UKG

A

Ultimate Kronos Group

299
Q

VDI

A

Virtual Desktop Interface or Virtual Desktop Infrastructure

300
Q

XOE

A

Xfinity Order Entry

301
Q

AVOD

A

Advertising Video on Demand

302
Q

CSAW

A

Customer Service Appreciation Week

303
Q

CLV

A

Customer Lifetime Value

304
Q

CMS

A

Content Management System

305
Q

CPNI

A

Customer Proprietary Network Information

306
Q

X1

A

Excalibur One

307
Q

XH

A

Xfinity Home Security

308
Q

XI

A

Xfinity Internet

309
Q

XM

A

Xfinity Mobile

310
Q

XMC

A

Xfinity Mobile Care

311
Q

XMPP

A

Xfinity Mobile Protection Plan

312
Q

XTV

A

Xfinity TV

313
Q

XV

A

Xfinity Voice

314
Q

BoT

A

Blocks of Time

315
Q

BTG

A

By the Gig

316
Q

CLNR

A

Certified Like New Replacement

317
Q

COPS

A

Central Office Processing Service

318
Q

E911

A

Enhanced 911 Service

319
Q

EIP

A

Equipment Installment Plan

320
Q

IEPP

A

Internet Essentials Partnership Program

321
Q

IMEI

A

International Mobile Equipment Identity

322
Q

MDN

A

Mobile Device Number

323
Q

ML

A

Multi-Latino

324
Q

NDEL

A

New Device Existing Line

325
Q

OTT

A

Over the Top Service

326
Q

SIM

A

Subscriber Identity (or Identification) Module (Sim or eSim)

327
Q

TCM

A

Turner Classic Movies

328
Q

TMC

A

The Movie Channel

329
Q

TPV

A

Third Party Verification

330
Q

VoIP

A

Voice Over Internet Protocol

331
Q

COAM

A

Customer Owned and Managed Primary Outlet

332
Q

DCT

A

Digital Converter Terminal

333
Q

DTA

A

Digital Transport Adapter

334
Q

DVR

A

Digital Video Recorder

335
Q

XSB

A

Xumo Stream Box

336
Q

DP

A

Double Play / 2 Product Plan

337
Q

LoQ

A

Line of Questioning

338
Q

QP

A

Quad Play or 4 Product Plan

339
Q

SP

A

Single Play or 1 Product Plan

340
Q

TP

A

Triple Play or 3 Product Plan

341
Q

ACD

A

Automatic Call Distributor

342
Q

ACW

A

After Call Work

343
Q

AUX

A

Auxiliary

344
Q

CPSH

A

Calls Per Staffed Hour

345
Q

EWT

A

Estimated Wait Time

346
Q

OTM

A

Outbound Telemarketing

347
Q

ACH

A

Automated Clearing House

348
Q

ACP

A

Affordable Connectivity Program

349
Q

APC

A

Aware of Possible Charges

350
Q

APPD

A

Autopay and Paperless Discount

351
Q

ASR

A

Account Setup and Review

352
Q

BOB

A

Bottom of the Bill

353
Q

BTV

A

Broadcast TV Fee

354
Q

CCG

A

Comcast Customer Guarantee

355
Q

ECC

A

External Credit Check

356
Q

ECF

A

Emergency Connectivity Fund

357
Q

ILC

A

Internal Liability Check

358
Q

NV

A

National Verifier or National Verifier Identification (NVID

359
Q

RSF

A

Regional Sports Fee

360
Q

RAD

A

Representative Accountability Database

361
Q

SODI

A

Service Order Delivery Interface

362
Q

UBB

A

Usage Based Billing

363
Q

UCA

A

Uncollected Closed Accounts

364
Q

VA

A

Verbal Acceptance

365
Q

eSim

A

Embedded SIM (Subscriber Identity Module)

366
Q

IoT

A

Internet of Things

367
Q

MTG

A

Multi-Tenant Gateway

368
Q

OTA

A

Over the Air

369
Q

PRM

A

Panel Replacement Module

370
Q

pSim

A

Physical SIM (Subscriber Identity Module)

371
Q

SPID

A

Service Provider ID / Service Profile Identifier

372
Q

SSID

A

Service Set Identifier

373
Q

P2

A

Construction Tool

374
Q

VM

A

Virtual Machine

375
Q

AE

A

Account Executive

376
Q

AM

A

Account Management

377
Q

ASM

A

Assistant Store Manager

378
Q

CAR

A

Community Account Representative

379
Q

DSR

A

Direct Sales Representative

380
Q

DXP

A

Development Expansion Professional

381
Q

ISS

A

Inbound Sales Specialist

382
Q

LSC

A

Lead Sales Consultant

383
Q

LXP

A

Learning Experience Professional

384
Q

NAM

A

National Account Manager

385
Q

PM

A

Performance Management; Project, Program or Portfolio Manager

386
Q

PO

A

Product or Portfolio Owner

387
Q

RDP

A

Residential Development Professional

388
Q

ROM

A

Regional Operations Manager

389
Q

RSC

A

Retail Sales Consultant

390
Q

SE

A

Sales Engineer

391
Q

SEM

A

Sales Effectiveness Managers

392
Q

SLT

A

Senior Leadership Team

393
Q

XME

A

Xfinity Mobile Expert

394
Q

XSP

A

Xfinity Sales Professional

395
Q

XMC

A

Xfinity Mobile Care

396
Q

BYOD

A

Bring Your Own Device

397
Q

CBM

A

Comcast Buinsess Mobile

398
Q

XMPP

A

Xfinity Mobile Protection Plan

399
Q

DDoS

A

Distributed Denial of Service

400
Q

ASERT

A

ATLAS Security Engineering and Response Team

401
Q

OTT

A

Over The Top

402
Q

EPL

A

Ethernet Private Line

403
Q

EVPL

A

Ethernet Virtual Private Line

404
Q

ENS

A

Ethernet Network Service

405
Q

WPS

A

WiFi Protected Setup

406
Q

WOH

A

WiFi Optimized Home

407
Q

RSSI

A

Received Signal Strength Indicator

408
Q

dBm

A

Decibel Milliwatt

409
Q

IETF

A

Internet Engineering Task Force

410
Q

RFC

A

Requests for Comments

411
Q

NAT

A

Network Address Translation

412
Q

ICMP

A

Internet Control Message Protocol

413
Q

SDU

A

Single Dwelling Unit

414
Q

MDU

A

Multiple Dwelling Unit

415
Q

WOFF

A

Work Order Feedback Form

416
Q

XBO

A

X1 Back Office

417
Q

UDB

A

United Data Base

418
Q

ERG

A

Employee Resource Group

419
Q

BEN

A

Black Employee Network

420
Q

YPN

A

Young Professionals Network

421
Q

APA

A

Asian Pacific Americans

422
Q

WN

A

Women’s Network

423
Q

NAC

A

National Advisory Council

424
Q

IAAP

A

International Association of Accessibility Professionals

425
Q

ACP

A

Affordable Connectivity Program

426
Q

EDP

A

Every Day Pricing

427
Q

PIE

A

Private Infrastructure Evaluation

428
Q

X14H

A

X1 for Hospitality

429
Q

MIMO

A

Multiple Input Multiple Output

430
Q

VNF

A

Virtualized Network Functions

431
Q

Q2IP

A

Qam to Internet Protocol

432
Q

DIA

A

Dedicated Internet Access

433
Q

CLEC

A

Competitve Local Exchange Carriers

434
Q

EoCu

A

Ethernet over Copper

435
Q

EDI

A

Ethernet Dedicated Internet

436
Q

D2C

A

Direct 2 Cloud

437
Q

CoS

A

Class of Service

438
Q

HSE

A

High Speed Ethernet

439
Q

PRI

A

Primary Rate Interface

440
Q

SIP

A

Session Initiation Protocol

441
Q

eMTA

A

Embedded Multimedia Terminal Adapter

442
Q

LC

A

Loop Current

443
Q

REN

A

Ringer Equivalence Number

444
Q

ILEC

A

Incumbent Local Exchange Carrier

445
Q

ACD

A

Automatic Call Distribution

446
Q

SCA

A

Shared Call Appearance

447
Q

BLF

A

Busy Lamp Field

448
Q

DECT

A

Digital Enhanced Cordless Telecommunications

449
Q

Q2Q

A

Qam to Qam

450
Q

PSTN

A

Public Switched Telephone Network

451
Q

DOC

A

Day of Cutover

452
Q

EDR

A

Endpoint Detection Response

453
Q

CBH

A

Cell Backhaul

454
Q

LEL

A

Lower Explosive Limit

455
Q

LFL

A

Lower Flammable Limit

456
Q

MSDS

A

Material Safety Data Sheets

457
Q

NIOSH

A

National Institute for Occupational Safety and Health

458
Q

OCT

A

Oxygen, Combustible, Toxic gases and vapors

459
Q

PPM

A

Parts Per Million

460
Q

H2S

A

Hydrogen Sulfide

461
Q

CO

A

Carbon Monoxide

462
Q

SAR

A

Supplied Air Respirator

463
Q

EHS

A

Environmental Health and Safety

464
Q

ANSI

A

American National Standards Institute

465
Q

CFR

A

Code of Federal Regulations

466
Q

SDS

A

Safety Data Sheet

467
Q

CPR

A

Cardiopulmonary Resuscitation

468
Q

DOT

A

Department of Transportation

469
Q

PACM

A

Presumed Asbestos Containing Material

470
Q

ACM

A

Asbestos Containing Material

471
Q

CFR

A

Code of Federal Regulations

472
Q

ICE

A

In Case of Emergency

473
Q

GFCI

A

Ground fault circuit interrupter

474
Q

EMF

A

Electromagnetic Field

475
Q

ESD

A

Electro-Static Discharge

476
Q

FHA

A

Federal Highway Administration

477
Q

MUTCD

A

Manual on Uniform Traffic Control Devices

478
Q

RTDS

A

Roadway Traffic Design Standards

479
Q

SDS

A

Safety Data Sheet

480
Q

CDC

A

Centers for Disease Control and Prevention

481
Q

IAD

A

Integrated Access Device

482
Q

ESG

A

Enterprise Service Gateway or Enterprise SIP Gateway

483
Q

PBX

A

Private Branch Exchange

484
Q

ENS

A

Ethernet Network Service

485
Q

BGP

A

Border Gateway Protocol

486
Q

GUI

A

Graphical User Interface

487
Q

DMZ

A

Demilitarized Zone

488
Q

WPS

A

WiFi Protected Setup

489
Q

APIPA

A

Automatic Private IP Addressing

490
Q

CIDR

A

Classless Inter-Domain Routing

491
Q

DNS

A

Domain Name Service

492
Q

MRC

A

Monthly Recurring Charge

493
Q

SDN

A

Software Defined Network

494
Q

NOC

A

Network Operations Center

495
Q

FDX

A

Full Duplex

496
Q

IoT

A

Internet of Things

497
Q

DSL

A

Digital Subscriber Lines

498
Q

LEC

A

Local Exchange Carrier

499
Q

HFC

A

Hybrid Fiber-Coax

500
Q

EMI

A

Electromagnetic Interference