TXFoN_Ac1 Flashcards
1
Q
NEC
A
National Electrical Code
2
Q
FVD
A
Foreign Voltage Detector
3
Q
NFPA
A
National Fire Protection Association
4
Q
OSHA
A
Occupational Safety and Health Administration
5
Q
DMM
A
Digital MultiMeter
6
Q
NESC
A
National Electrical Safety Code
7
Q
CWDM
A
Coarse Wavelength Division Multiplexing
8
Q
DWDM
A
Dense Wavelength Division Multiplexing
9
Q
UTP
A
Unshielded Twisted Pair
10
Q
STP
A
Shielded Twisted Pair
11
Q
NFPA
A
National Fire Protection Association
12
Q
APC
A
Angled Physical Contact
13
Q
UPC
A
Ultra Physical Contact
14
Q
ORL
A
Optical Return Loss
15
Q
ONU
A
Optical Network Unit
16
Q
NEMA
A
National Electrical Manufacturers Association
17
Q
NGAN
A
Next Generation Access Network
18
Q
PVC
A
Polyvinyl Chloride
19
Q
MDU
A
Multi-Dwelling Unit
20
Q
NEC
A
National Electric Code
21
Q
CATV
A
Community Antenna Television
22
Q
OES
A
Operational Excellence Standards
23
Q
DCRF
A
Dry Creek Road Facility
24
Q
CPE
A
Customer Premise Equipment
25
HFC
Hybrid Fiber-Coax
26
RF
Radio Frequency
27
CMC
Comcast Media Center
28
PSTN
Public Switched Telephone Network
29
XCC
Xfinity Customer Commitment
30
NPS
Net Promoter System
31
tNPS
Transactional NPS
32
pNPS
Product NPS
33
rNPS
Relationship NPS
34
jNPS
Journey NPS
35
eNPS
Employee NPS
36
SID
Spectrum Impairment Detection
37
ICFR
In-Channel Frequency Response
38
IUC
Interval Usage Code
39
FFT
Fast Fourier Transform
40
CDNQ
Content Delivery Network Query
41
AGC
Automatic Gain Control
42
DsRx
Downstream Receive
43
DsSnr
Downstream Signal to Noise Ratio
44
MHT
Meter Health Test
45
MoCA
Multimedia over Coax Alliance
46
DRM
Digital Rights Management
47
HDCP
High-bandwidth Digital Content Protection
48
NTIA
National Telecommunications and Information Administration
49
dB
Decibel
50
dBmV
Decibel Millivolt
51
MER
Modulation Error Ratio
52
BER
Bit Error Rate
53
FEC
Forward Error Correction
54
SNR
Signal-to-Noise Ratio
55
QAM
Quadrature Amplitude Modulation
56
MPEG
Moving Picture Experts Group
57
CLI
Cumulative Leakage Index
58
NIOSH
National Institute of Occupational Safety and Health
59
RTV
Room Temperature Vulcanizing
60
LAN
Local Area Network
61
WAN
Wide Area Network
62
KB
Kilobyte
63
Kb
Kilobit
64
Mb
Megabit
65
MB
Megabyte
66
GB
Gigabyte
67
Gb
Gigabit
68
IEEE
Institute of Electrical and Electronics Engineers
69
NIC
Network Interface Card
70
Mbps
Megabits per second.
71
EIA
Electronic Industries Alliance
72
TIA
Telecommunications Industry Alliance
73
SSID
Service Set Identifier
74
WEP
Wired Equivalent Privacy
75
WPA
WiFi Protected Access
76
WPA2
WiFi Protected Access version 2
77
TKIP
Temporal Key Integrity Protocol
78
AES
Advanced Encryption Standard
79
DHCP
Dynamic Host Configuration Protocol
80
DNS
Domain Name Service
81
IIRV
Identify, Isolate, Repair, and Verify
82
UET
Upstream Extended Transmit
83
MIMO
Multi In Multi Out
84
ILEC
Incumbent Local Exchange Carrier
85
CLEC
Competitive Local Exchange Carrier
86
IA
Interconnection Agreement
87
NID
Network Interface Device
88
CMTS
Cable Modem Termination System
89
LRN
Local Routing Number
90
NPAC
Number Portability Administration Center
91
PSTN
Public Switched Telephone Network
92
POP
Point of Presence
93
DTMF
Dual Tone Multi-Frequency
94
eMTA
Embedded Multimedia Terminal Adapter
95
LEC
Local Exchange Carrier
96
6P4C
6-Position, 4 Conductors
97
LED
Light Emitting Diode
98
HDMI
High-Definition Multimedia Interface
99
SPDIF
Sony/Philips Digital Interconnect Format
100
eCM
Embedded Cable Modem
101
DVR
Digital Video Recorder
102
HDR
High Dynamic Range
103
RDK-B
Reference Design Kit for Broadband
104
CAAP
Comcast Advanced Activation Platform
105
PMS
Property Management System
106
XC2
Xfinity Communities Concierge
107
XC
Xfinity Communities
108
xPMS
Xfinity Property Management Support
109
SoC
System on a Chip
110
XMS
Xfinity Managed Services
111
SIP
Session Initiation Protocol
112
XOC
Excellence in Operations Centers
113
E911
Enhanced 911
114
*67
Activate Caller ID Blocking
115
*82
Deactivate Caller ID Blocking.
116
*70
Activate Call Waiting.
117
*69
Activate Last Call Return.
118
*60
Activate Call Screening.
119
*80
Deactivate Call Screening.
120
*66
Activate Repeat Dialing.
121
*86
Deactivate Repeat Dialing.
122
*74
Activate Speed Dial 8.
123
*75
Activate Speed Dial 30.
124
*57
Activate Call Trace.
125
*77
Activate Anonymous Call Rejection.
126
*87
Deactivate Anonymous Call Rejection.
127
*72
Activate Call Forwarding Variable.
128
*73
Deactivate Call Forwarding Variable.
129
*63
Activate Call Forwarding Selective.
130
*83
Deactivate Call Forwarding Selective.
131
*99
Activate Enhanced Voicemail.
132
PPE
Personal Protective Equipment
133
OSHA
Occupational Safety and Health Administration
134
FVD
Foreign Voltage Detector
135
CFR
Code of Federal Regulations
136
SCTE
Society of Cable Telecommunications Engineers
137
ANSI
American National Standards Institute
138
GFCI
Ground-Fault Circuit Interrupter
139
DSLM
Digital Signal Level Meter
140
CAE
Customer Account Executive
141
WFX
Workforce Express
142
PHT
Premise Health Test
143
RSSI
Received Signal Strength Indicator
144
PRIN
Principal
145
WPFR
Wood Pole Fall Restriction
146
CFR
Code of Federal Regulations
147
EST
Expert Safety Trainer
148
QST
Quality Safety Trainer
149
SR
Safety Recertifier
150
LINC
Listen, Inquire, Narrow, Confirm
151
SAP
Secondary Audio Programming (SAP)
152
CIFA
Comcast Integrated Financial Applications
153
AHT
Average Handle Time
154
AO
Additional Outlet
155
ATS
Advanced Technical Services
156
ATSC
Advanced Television Services
157
CAE
Customer Account Executive
158
CCAW
Customer Convenience Appointment Window
159
CCC
Comcast Connection Center
160
CDV
Comcast Digital Voice (now known as XFINITY Voice)
161
cFCR
Customer First Call Resolution
162
CHC
Comcast Home Certification
163
COE
Center of Excellence or Center of Expertise
164
CQE
Comcast Quality Experience
165
CTI
Computer Technology Interface
166
CX
Customer Experience
167
DOI
Day of Install
168
EMTA
Embedded Multimedia Terminal Adapter
169
EPC
Enterprise Product Catalog
170
ETS
Enterprise Telephony System
171
FCC
Federal Communications Commission
172
FCR
First Call Resolution
173
FTP
File Transfer Protocol
174
FTUE
First Time User Experience
175
GUI
Graphical User Interface
176
HSD
High Speed Data
177
HTTPS
Hypertext Transfer Protocol Secure
178
IP
Internet Protocol
179
LOB
Line of Business
180
LOQ
Line of Questioning
181
MDU
Multi-Dwelling Unit
182
MRC
Monthly Recurring Charge
183
NPS
Net Promoter System
184
OJC
Order Job Creation
185
RGU
Revenue Generating Unit
186
SIK
Self-Install Kit
187
SVOD
Subscription Video On Demand
188
TC
Trouble Call
189
TCF
Think Customer First
190
TVE
TV Everywhere
191
UCID
Universal Caller ID
192
VOC
Voice of the Customer
193
VOD
Video On Demand
194
XOD
XFINITY On Demand
195
CIP
Comcast Incentive Plan
196
EAP
Employee Assistance Program
197
ESPP
Employee Stock Purchase Plan
198
FML
Family & Medical Leave
199
FSA
Flexible Spending Account
200
HRL
Human Resources Leader
201
HRSS
Human Resources Shared Services
202
LOA
Leave of Absence
203
LTD
Long-Term Disability
204
SPD
Summary Plan Description
205
STD
Short-Term Disability
206
TA
Talent Acquisition
207
TM
Talent Management
208
ABBR
Alternate Based Benefit Rate
209
ERG
Employee Resource Group
210
ESC
Employee Service Center
211
ESS
Employee Self-Service
212
EVA
Employee Virtual Assistant
213
PIP
Performance Improvement Plan
214
QRG
Quick Reference Guide
215
T&E
Travel and Expense
216
TIC
Target Incentive Commission
217
UAP
Unscheduled Absence Point
218
BAU
Business as Usual
219
BU
Business Unit
220
CHQ
Corporate Headquarters
221
EPS
Engineering & Platform Services
222
EPMO
Enterprise Project Management Office
223
NCO
National Customer Operations
224
POC
Point of Contact
225
SME
Subject Matter Expert
226
T + P
Technology + Products
227
XOC
eXcellence Operations Center
228
IE
Internet Essentials
229
TDP
Total Device Protection
230
IVR
Interactive Voice Respons
231
OPA
Off Phone Activity
232
RTA
Real Time Adherence / Real Time Analyst
233
SLA
Service Level Agreement
234
NSF
Non-Sufficient Funds
235
OTC
One Time Charge
236
RMGT
Risk Management
237
XCC
Xfinity Customer Commitment
238
CB
Comcast Business
239
CEN
Central Division
240
CI
Community Investment
241
CXSIO
Customer Experience Strategy, Innovation and Optimization
242
D2C
Direct to Customer
243
FFO
Field Fulfillment Office
244
HQ
Headquarters
245
IBS
Inbound Sales
246
IS
Information Systems
247
IT
Information Technology
248
LCoE
Loyalty Center of Excellence
249
MSO
Management Services Organizations
250
NCC
National Call Center
251
NED
Northeast Division
252
OAM
Operation, Administration, and Management
253
PEN
Product Experience Network
254
PX
Product Experience
255
RAPID
Resolve All Prior Install Debt
256
RCOE
Retail Center of Excellence
257
ROC
Resource Optimization Center
258
SCoE
Sales Center of Excellence
259
TCoE
Technician Center of Excellence
260
XGIE
Xfinity Growth, Innovation, and Experience
261
WD
West Division
262
CHRW
Cable Home Run Wiring
263
DOJ
Day of Job
264
GSK
Getting Started Kit
265
OPID
Operator ID
266
SRO
Special Request Order
267
AI
Artificial Intelligence
268
AP
Access Point
269
EoHFC
Ethernet over Hybrid-Fiber Coax
270
EDI
Ethernet Dedicated Internet
271
EoF
Ethernet over Fiber
272
ENS
Ethernet Network Service
273
FDV
Frame Delay Variation
274
FDX
Full Duplex DOCSIS
275
FLR
Frame Loss Rate
276
FTD
Frame Transfer Delay
277
HDR
High Dynamic Range
278
HMC
House Miscellaneous Code
279
ICCID
Integrated Circuit Card Identification Number
280
IR
Information Rate
281
ISDN
Integrated Services Digital Network
282
ITG
Integrated Troubleshooting Guide
283
MoCA
Multimedia over Coax Alliance
284
ABT
Address Build Tool
285
ACSR
Advanced Customer Service Representative
286
BAM
Box Availability Matrix
287
CSG
Cable Service Group
288
DOE
Digital Order Entry
289
E360
Einstein 360
290
ECM
Enterprise Case Management
291
EDP
Enterprise Distribution Platform
292
HTTE
Hybrid Testing and Training Environment
293
NSR
National Sales Reports
294
R360
Retail 360
295
SFDC
Salesforce.com
296
TAC
Tenant Account Creation
297
T360
Tech360
298
UKG
Ultimate Kronos Group
299
VDI
Virtual Desktop Interface or Virtual Desktop Infrastructure
300
XOE
Xfinity Order Entry
301
AVOD
Advertising Video on Demand
302
CSAW
Customer Service Appreciation Week
303
CLV
Customer Lifetime Value
304
CMS
Content Management System
305
CPNI
Customer Proprietary Network Information
306
X1
Excalibur One
307
XH
Xfinity Home Security
308
XI
Xfinity Internet
309
XM
Xfinity Mobile
310
XMC
Xfinity Mobile Care
311
XMPP
Xfinity Mobile Protection Plan
312
XTV
Xfinity TV
313
XV
Xfinity Voice
314
BoT
Blocks of Time
315
BTG
By the Gig
316
CLNR
Certified Like New Replacement
317
COPS
Central Office Processing Service
318
E911
Enhanced 911 Service
319
EIP
Equipment Installment Plan
320
IEPP
Internet Essentials Partnership Program
321
IMEI
International Mobile Equipment Identity
322
MDN
Mobile Device Number
323
ML
Multi-Latino
324
NDEL
New Device Existing Line
325
OTT
Over the Top Service
326
SIM
Subscriber Identity (or Identification) Module (Sim or eSim)
327
TCM
Turner Classic Movies
328
TMC
The Movie Channel
329
TPV
Third Party Verification
330
VoIP
Voice Over Internet Protocol
331
COAM
Customer Owned and Managed Primary Outlet
332
DCT
Digital Converter Terminal
333
DTA
Digital Transport Adapter
334
DVR
Digital Video Recorder
335
XSB
Xumo Stream Box
336
DP
Double Play / 2 Product Plan
337
LoQ
Line of Questioning
338
QP
Quad Play or 4 Product Plan
339
SP
Single Play or 1 Product Plan
340
TP
Triple Play or 3 Product Plan
341
ACD
Automatic Call Distributor
342
ACW
After Call Work
343
AUX
Auxiliary
344
CPSH
Calls Per Staffed Hour
345
EWT
Estimated Wait Time
346
OTM
Outbound Telemarketing
347
ACH
Automated Clearing House
348
ACP
Affordable Connectivity Program
349
APC
Aware of Possible Charges
350
APPD
Autopay and Paperless Discount
351
ASR
Account Setup and Review
352
BOB
Bottom of the Bill
353
BTV
Broadcast TV Fee
354
CCG
Comcast Customer Guarantee
355
ECC
External Credit Check
356
ECF
Emergency Connectivity Fund
357
ILC
Internal Liability Check
358
NV
National Verifier or National Verifier Identification (NVID
359
RSF
Regional Sports Fee
360
RAD
Representative Accountability Database
361
SODI
Service Order Delivery Interface
362
UBB
Usage Based Billing
363
UCA
Uncollected Closed Accounts
364
VA
Verbal Acceptance
365
eSim
Embedded SIM (Subscriber Identity Module)
366
IoT
Internet of Things
367
MTG
Multi-Tenant Gateway
368
OTA
Over the Air
369
PRM
Panel Replacement Module
370
pSim
Physical SIM (Subscriber Identity Module)
371
SPID
Service Provider ID / Service Profile Identifier
372
SSID
Service Set Identifier
373
P2
Construction Tool
374
VM
Virtual Machine
375
AE
Account Executive
376
AM
Account Management
377
ASM
Assistant Store Manager
378
CAR
Community Account Representative
379
DSR
Direct Sales Representative
380
DXP
Development Expansion Professional
381
ISS
Inbound Sales Specialist
382
LSC
Lead Sales Consultant
383
LXP
Learning Experience Professional
384
NAM
National Account Manager
385
PM
Performance Management; Project, Program or Portfolio Manager
386
PO
Product or Portfolio Owner
387
RDP
Residential Development Professional
388
ROM
Regional Operations Manager
389
RSC
Retail Sales Consultant
390
SE
Sales Engineer
391
SEM
Sales Effectiveness Managers
392
SLT
Senior Leadership Team
393
XME
Xfinity Mobile Expert
394
XSP
Xfinity Sales Professional
395
XMC
Xfinity Mobile Care
396
BYOD
Bring Your Own Device
397
CBM
Comcast Buinsess Mobile
398
XMPP
Xfinity Mobile Protection Plan
399
DDoS
Distributed Denial of Service
400
ASERT
ATLAS Security Engineering and Response Team
401
OTT
Over The Top
402
EPL
Ethernet Private Line
403
EVPL
Ethernet Virtual Private Line
404
ENS
Ethernet Network Service
405
WPS
WiFi Protected Setup
406
WOH
WiFi Optimized Home
407
RSSI
Received Signal Strength Indicator
408
dBm
Decibel Milliwatt
409
IETF
Internet Engineering Task Force
410
RFC
Requests for Comments
411
NAT
Network Address Translation
412
ICMP
Internet Control Message Protocol
413
SDU
Single Dwelling Unit
414
MDU
Multiple Dwelling Unit
415
WOFF
Work Order Feedback Form
416
XBO
X1 Back Office
417
UDB
United Data Base
418
ERG
Employee Resource Group
419
BEN
Black Employee Network
420
YPN
Young Professionals Network
421
APA
Asian Pacific Americans
422
WN
Women's Network
423
NAC
National Advisory Council
424
IAAP
International Association of Accessibility Professionals
425
ACP
Affordable Connectivity Program
426
EDP
Every Day Pricing
427
PIE
Private Infrastructure Evaluation
428
X14H
X1 for Hospitality
429
MIMO
Multiple Input Multiple Output
430
VNF
Virtualized Network Functions
431
Q2IP
Qam to Internet Protocol
432
DIA
Dedicated Internet Access
433
CLEC
Competitve Local Exchange Carriers
434
EoCu
Ethernet over Copper
435
EDI
Ethernet Dedicated Internet
436
D2C
Direct 2 Cloud
437
CoS
Class of Service
438
HSE
High Speed Ethernet
439
PRI
Primary Rate Interface
440
SIP
Session Initiation Protocol
441
eMTA
Embedded Multimedia Terminal Adapter
442
LC
Loop Current
443
REN
Ringer Equivalence Number
444
ILEC
Incumbent Local Exchange Carrier
445
ACD
Automatic Call Distribution
446
SCA
Shared Call Appearance
447
BLF
Busy Lamp Field
448
DECT
Digital Enhanced Cordless Telecommunications
449
Q2Q
Qam to Qam
450
PSTN
Public Switched Telephone Network
451
DOC
Day of Cutover
452
EDR
Endpoint Detection Response
453
CBH
Cell Backhaul
454
LEL
Lower Explosive Limit
455
LFL
Lower Flammable Limit
456
MSDS
Material Safety Data Sheets
457
NIOSH
National Institute for Occupational Safety and Health
458
OCT
Oxygen, Combustible, Toxic gases and vapors
459
PPM
Parts Per Million
460
H2S
Hydrogen Sulfide
461
CO
Carbon Monoxide
462
SAR
Supplied Air Respirator
463
EHS
Environmental Health and Safety
464
ANSI
American National Standards Institute
465
CFR
Code of Federal Regulations
466
SDS
Safety Data Sheet
467
CPR
Cardiopulmonary Resuscitation
468
DOT
Department of Transportation
469
PACM
Presumed Asbestos Containing Material
470
ACM
Asbestos Containing Material
471
CFR
Code of Federal Regulations
472
ICE
In Case of Emergency
473
GFCI
Ground fault circuit interrupter
474
EMF
Electromagnetic Field
475
ESD
Electro-Static Discharge
476
FHA
Federal Highway Administration
477
MUTCD
Manual on Uniform Traffic Control Devices
478
RTDS
Roadway Traffic Design Standards
479
SDS
Safety Data Sheet
480
CDC
Centers for Disease Control and Prevention
481
IAD
Integrated Access Device
482
ESG
Enterprise Service Gateway or Enterprise SIP Gateway
483
PBX
Private Branch Exchange
484
ENS
Ethernet Network Service
485
BGP
Border Gateway Protocol
486
GUI
Graphical User Interface
487
DMZ
Demilitarized Zone
488
WPS
WiFi Protected Setup
489
APIPA
Automatic Private IP Addressing
490
CIDR
Classless Inter-Domain Routing
491
DNS
Domain Name Service
492
MRC
Monthly Recurring Charge
493
SDN
Software Defined Network
494
NOC
Network Operations Center
495
FDX
Full Duplex
496
IoT
Internet of Things
497
DSL
Digital Subscriber Lines
498
LEC
Local Exchange Carrier
499
HFC
Hybrid Fiber-Coax
500
EMI
Electromagnetic Interference
