PURPOSIVE COMMUNICATION Flashcards

1
Q

is the successful conveying or sharing of ideas or feelings

A

Communication

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2
Q

It is also described as a social contact

A

Communication

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3
Q

which people interact with and through symbols to create and interpret meanings

A

Communication

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4
Q

It fosters coordination, enabling people to comprehend each other’s thoughts and ideas.

A

Communication

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5
Q

Its role is crucial to the smooth functioning of each member within an organization

A

Communication

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6
Q

It aids effective and efficient decision-making

A

Communication

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7
Q

It boosts managerial efficiency and leadership potential in organizations

A

Communication

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8
Q

It promotes peace and cooperation among all employees.

A

Communication

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9
Q

It boosts morale and promotes a healthy work environment

A

Communication

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10
Q

It pertains to personal, physical, social, psychological, and cultural circumstances, among others in which communication occurs.

A

Communication context

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11
Q

refer to the setting in which communication takes place. It helps establish meaning and can influence what is said and how it is said.

A

Communication context

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12
Q

It involves the background of both sender and the receiver of the message.

A

Personal Context

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13
Q

It includes their education, religion, socioeconomic status, marital status and beliefs that greatly influence what and how they communicate

A

Personal Context

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14
Q

It pertains to the environment where communication takes place.

A

Physical Context

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15
Q

It includes proximity, how far or how close the participants are to each other,

A

Physical Context

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16
Q

It refers to the kind of relationship that exists between the sender and the receiver.

A

Social Context

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17
Q

It includes the emotions and feelings of the participants in the communication process.

A

Psychological Context

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18
Q

It involves their opinions, judgments, prejudices, attitude and perception toward each other which can play a part in the transmission of messages.

A

Psychological Context

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19
Q

It is one of the vital considerations in communication.

A

Cultural Context

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20
Q

It includes sets of beliefs, value systems, ethnicity, age, gender,

A

Cultural Context

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21
Q

is the source that starts communication

A

sender

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22
Q

imagines the message and then considers how to transmit it to the receiver.

A

message

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23
Q

is the process of translating information into a form that can be transmitted to another person or system.

A

Encoding

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24
Q

the part of transforming abstract opinions and ideas into symbols such as words, pictures, signs, and marks.

A

Encoding

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25
Q

It refers to the information, ideas, opinions, attitudes, and feelings the sender wants to convey.

A

Encoding

26
Q

the sender uses all ___ to transmit information.

A

five senses

27
Q

is also called as the barrier that affects the message from being sent

A

noise

28
Q

External environmental factors like loud conversations, static on a phone call, or visual distractions.

A

Physical

29
Q

Biological factors such as hearing or vision impairments, fatigue, or hunger.

A

Physiological

30
Q

Mental distractions or emotional states that affect how a message is received.

A

Psychological

31
Q

Misinterpretations due to language differences or ambiguous wording.

A

Semantic

32
Q

Issues with technology, such as poor internet connectivity or malfunctioning equipment.

A

technical

33
Q

Misinterpretations arising from cultural differences

A

Culture

34
Q

is the first stage in listening, the receiver converts symbols into thoughts from the sender.

A

Decoding

35
Q

It translates encoded symbols into understandable language

A

Decoding

36
Q

is the person who received the message or to whom the message was sent;

A

recipient (receiver)

37
Q

can be one person or a group of people

A

Receivers

38
Q

it also refers to the receiver’s verbal and non-verbal response to the source’s message;

A

Feedback

39
Q

is based on the assumption that communication is transmitted in a straightforward manner - from a sender to a receiver, this clearly reflects that communication is one-way process.

A

LINEAR MODEL/ transition model

sender-channel-receiver

40
Q

is a two-way process of exchanging ideas, messages and information

A

INTERACTIVE MODEL

41
Q

Between two or more sources.

A

INTERACTIVE MODEL

42
Q

It involves an active exchange between two or more parties, where each party takes turns as the sender and receiver of the message.

A

INTERACTIVE MODEL

43
Q

an interactive model of communication

A

Feedback

44
Q

This is considered the most accurate representation of the communication process.

A

transactional model

45
Q

here may be evaluated according to their credibility, self-concept or attitude towards self or others, knowledge of the subject, and intention or purpose of communication.

A

Speakers

46
Q

are characterized by their purpose of listening, knowledge and interest about the topic, listening skills, and their attitudes towards self, the speaker and ideas or information presented.

A

Listeners

47
Q

3 aspects of a message

A

content
structure
style

48
Q

refers to the physical environment and social context in which communication occurs.

A

situation element

49
Q

it is a two-way process; when a message is sent, a reply is expected.

A

Communication is transactional

50
Q

it is an indispensable part of the daily life.

A

Communication is inevitable

51
Q

its ultimate goal is to understand each other; when communicating either through speaking or writing,

A

Communication is goal-oriented

52
Q

when we do “self-talk” or engage in self-reflection

A

Intrapersonal

53
Q

involves three to twenty people

A

Small group

54
Q

two persons who interact with each other usually based on common communication goals

A

Interpersonal

55
Q

more than twenty people as in the case o f a public official delivering a speech to an audience.

A

Public

56
Q

Communication is not simply sending a text message, talking over the phone, or using hand gestures. It is complex.

A

Communication is complex

57
Q

despite the complexity of communication, it is a skill which can be learned; the foundational knowledge in this chapter is your first step to learning and eventually improving your communication skills.

A

Communication can be learned

58
Q

The system includes shared beliefs, values, symbols and behaviors.

A

Communication is guided by culture

59
Q

deals with one’s judgment of rightness or wrongness, appropriateness

A

Ethics

60
Q

It is a set of moral principles guiding the society to maintain social order.

A

Ethics

61
Q

Guidelines for Becoming an Ethical Communicator

A

Ethical communicators are honest;

Ethical communicators are aware of the consequences of their thoughts and actions.

Ethical communicators value diversity and respect other’s opinions

Ethical communicators are just and fair, to be just and fair is to be impartial and objective.