PURPOSIVE COMMUNICATION Flashcards
is the successful conveying or sharing of ideas or feelings
Communication
It is also described as a social contact
Communication
which people interact with and through symbols to create and interpret meanings
Communication
It fosters coordination, enabling people to comprehend each other’s thoughts and ideas.
Communication
Its role is crucial to the smooth functioning of each member within an organization
Communication
It aids effective and efficient decision-making
Communication
It boosts managerial efficiency and leadership potential in organizations
Communication
It promotes peace and cooperation among all employees.
Communication
It boosts morale and promotes a healthy work environment
Communication
It pertains to personal, physical, social, psychological, and cultural circumstances, among others in which communication occurs.
Communication context
refer to the setting in which communication takes place. It helps establish meaning and can influence what is said and how it is said.
Communication context
It involves the background of both sender and the receiver of the message.
Personal Context
It includes their education, religion, socioeconomic status, marital status and beliefs that greatly influence what and how they communicate
Personal Context
It pertains to the environment where communication takes place.
Physical Context
It includes proximity, how far or how close the participants are to each other,
Physical Context
It refers to the kind of relationship that exists between the sender and the receiver.
Social Context
It includes the emotions and feelings of the participants in the communication process.
Psychological Context
It involves their opinions, judgments, prejudices, attitude and perception toward each other which can play a part in the transmission of messages.
Psychological Context
It is one of the vital considerations in communication.
Cultural Context
It includes sets of beliefs, value systems, ethnicity, age, gender,
Cultural Context
is the source that starts communication
sender
imagines the message and then considers how to transmit it to the receiver.
message
is the process of translating information into a form that can be transmitted to another person or system.
Encoding
the part of transforming abstract opinions and ideas into symbols such as words, pictures, signs, and marks.
Encoding
It refers to the information, ideas, opinions, attitudes, and feelings the sender wants to convey.
Encoding
the sender uses all ___ to transmit information.
five senses
is also called as the barrier that affects the message from being sent
noise
External environmental factors like loud conversations, static on a phone call, or visual distractions.
Physical
Biological factors such as hearing or vision impairments, fatigue, or hunger.
Physiological
Mental distractions or emotional states that affect how a message is received.
Psychological
Misinterpretations due to language differences or ambiguous wording.
Semantic
Issues with technology, such as poor internet connectivity or malfunctioning equipment.
technical
Misinterpretations arising from cultural differences
Culture
is the first stage in listening, the receiver converts symbols into thoughts from the sender.
Decoding
It translates encoded symbols into understandable language
Decoding
is the person who received the message or to whom the message was sent;
recipient (receiver)
can be one person or a group of people
Receivers
it also refers to the receiver’s verbal and non-verbal response to the source’s message;
Feedback
is based on the assumption that communication is transmitted in a straightforward manner - from a sender to a receiver, this clearly reflects that communication is one-way process.
LINEAR MODEL/ transition model
sender-channel-receiver
is a two-way process of exchanging ideas, messages and information
INTERACTIVE MODEL
Between two or more sources.
INTERACTIVE MODEL
It involves an active exchange between two or more parties, where each party takes turns as the sender and receiver of the message.
INTERACTIVE MODEL
an interactive model of communication
Feedback
This is considered the most accurate representation of the communication process.
transactional model
here may be evaluated according to their credibility, self-concept or attitude towards self or others, knowledge of the subject, and intention or purpose of communication.
Speakers
are characterized by their purpose of listening, knowledge and interest about the topic, listening skills, and their attitudes towards self, the speaker and ideas or information presented.
Listeners
3 aspects of a message
content
structure
style
refers to the physical environment and social context in which communication occurs.
situation element
it is a two-way process; when a message is sent, a reply is expected.
Communication is transactional
it is an indispensable part of the daily life.
Communication is inevitable
its ultimate goal is to understand each other; when communicating either through speaking or writing,
Communication is goal-oriented
when we do “self-talk” or engage in self-reflection
Intrapersonal
involves three to twenty people
Small group
two persons who interact with each other usually based on common communication goals
Interpersonal
more than twenty people as in the case o f a public official delivering a speech to an audience.
Public
Communication is not simply sending a text message, talking over the phone, or using hand gestures. It is complex.
Communication is complex
despite the complexity of communication, it is a skill which can be learned; the foundational knowledge in this chapter is your first step to learning and eventually improving your communication skills.
Communication can be learned
The system includes shared beliefs, values, symbols and behaviors.
Communication is guided by culture
deals with one’s judgment of rightness or wrongness, appropriateness
Ethics
It is a set of moral principles guiding the society to maintain social order.
Ethics
Guidelines for Becoming an Ethical Communicator
Ethical communicators are honest;
Ethical communicators are aware of the consequences of their thoughts and actions.
Ethical communicators value diversity and respect other’s opinions
Ethical communicators are just and fair, to be just and fair is to be impartial and objective.
