Lesson 65. Progress practice 6 – Technique

Question 1

What does the team manager do if the forecast goes out of tolerance?

Answer 1

The team manager will raise issues. The project manager may be able to solve this issue if within their stage tolerance.

Question 2

Does the project manager always need to escalate the issue to the project board?

Answer 2

No, if the project manager can solve the issue within their stage tolerance, there is no need to escalate.

Question 3

What happens if the issue reported by the team manager is outside the agreed stage tolerance?

Answer 3

The project manager will create an ‘exception report’ that provides details with resolution options and a recommendation.

Question 4

What options does the project board have when the stage has gone beyond tolerance?

Answer 4

The project board has several options (you need to be aware of this):
* Increase stage tolerance
* Remove some requirements from the product (descoping)
* Ask for an ‘exception plan’ if they wish to deal with this in the current stage
* Escalate the report to the business layer if needed

Question 5

How does the project manager deal with an exception plan request?

Answer 5

The project board requests an exception plan if they wish the project manager to deal with the exception in the current stage. The project manager creates an ‘exception plan’ to complete the current stage. See the ‘exception plan’ as an updated stage plan is best

Question 6

Does the exception plan need approval by the project board?

Answer 6

Yes, the exception plan needs to be approved by the project board.

Question 7

What can the project board do after reviewing the exception plan?

Answer 7

The project board can choose to ‘Reject’ or ‘Approve’ the exception plan.

Question 8

How does the project manager use the exception plan?

Answer 8

The project manager will use the exception plan to complete the current stage, and the original stage plan will be archived as it is no longer needed.

Question 9

What happens to the original stage plan after the exception plan is created?

Answer 9

The original stage plan will be archived as it is no longer needed.

Question 10

Fill in the blank: If the project board wishes to deal with the exception in the current stage, they will request an _______.

Answer 10

[exception plan]