Lesson 64. Progress practice 5 – Escalating

Question 1

If you are aware that an important supplier may go bankrupt, should you escalate this immediately or wait until you get full proof that they are going bankrupt?

Answer 1

It is not helpful to wait; you must be proactive, create an exception report, and recommend a solution. You can then take steps to lower the likelihood and lower the impact. This action can save a lot of time and costs.

Proactive measures can lower the likelihood and impact of potential issues.

Question 2

What should the team manager do if a work package is forecast to exceed its tolerances?

Answer 2

The team manager should inform the project manager by raising an issue. The project manager will then advise of any corrective actions required.

Raising issues promptly helps in managing project risks effectively.

Question 3

What should the project manager do if the stage is forecasted to exceed tolerances?

Answer 3

The project manager should produce an ‘issue report’ that analyses the deviation and makes a recommendation. This is then given to the project board/change authority as an ‘exception report.’ (as it describes a big issue).

An exception report highlights significant issues requiring attention.

Question 4

What should the project board do if the project is forecasted to exceed tolerances?

Answer 4

The project board must refer the matter to the level above (business layer) and pass on the ‘exception report’ to await a decision.

This escalation ensures that higher management is involved in critical decision-making.

Question 5

What is the purpose of the digital & data management approach?

Answer 5

The digital & data management approach:

• It describes how digital technology will be used to support the project.
• It explains how data and info will be created, used, and managed

This approach is essential for effective project execution and data governance.

Question 6

What are some advantages of using an online platform for project management?

Answer 6

Advantages include:
* Easier to work with remote teams
* Easier to find what you are looking for
* Easier to do version control
* Better data can mean better decision-making
* Some tasks can be automated – e.g., reports
* Self-service for specific project data

Online platforms enhance collaboration and efficiency in project management.