les 12 quality management Flashcards
Why do projects bother with quality?
Projects produce products that users will use, and they need to be able to use these products as expected.
What helps to ensure quality?
Testing
What is the name of the management product that acts as a guideline on how quality will be done in a project?
Quality management approach
Where are user quality expectations gathered in a project?
In the project product description
Are quality requirements added to product description documents?
The product descriptions (requirements documents) include quality specifications, quality tests, and skills information.
Who delivers the products to meet the quality specifications?
The team members (delivery layer) deliver the products and must meet the product specifications, including the quality specifications.
Which register file is used to identify all the quality control activities that are planned or have occurred?
Quality register
Fill in the blank: A simple pen that leaks ink cannot be used as _______.
expected
What does the project product description include?
User’s quality expectations and acceptance
What do the product descriptions (requirements documents) include?
Quality specifications, quality tests, and skills information