les 12 quality management Flashcards

1
Q

Why do projects bother with quality?

A

Projects produce products that users will use, and they need to be able to use these products as expected.

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2
Q

What helps to ensure quality?

A

Testing

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3
Q

What is the name of the management product that acts as a guideline on how quality will be done in a project?

A

Quality management approach

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4
Q

Where are user quality expectations gathered in a project?

A

In the project product description

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5
Q

Are quality requirements added to product description documents?

A

The product descriptions (requirements documents) include quality specifications, quality tests, and skills information.

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6
Q

Who delivers the products to meet the quality specifications?

A

The team members (delivery layer) deliver the products and must meet the product specifications, including the quality specifications.

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7
Q

Which register file is used to identify all the quality control activities that are planned or have occurred?

A

Quality register

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8
Q

Fill in the blank: A simple pen that leaks ink cannot be used as _______.

A

expected

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9
Q

What does the project product description include?

A

User’s quality expectations and acceptance

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10
Q

What do the product descriptions (requirements documents) include?

A

Quality specifications, quality tests, and skills information

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