Les 28: Organization practice -Levels and team structure Flashcards

1
Q

What are the four organizational levels in project management?

A

The commissioning level (the business layer) provides the project mandate. The commissioning level also identifies the project executive and defines the project tolerances.

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2
Q

What is the responsibility of the commissioning level?

A

Provides the project mandate, identifies the project executive, and defines project tolerances

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3
Q

What is the responsibility of the directing level?

A

Directs the project and represents the business, user, and supplier

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4
Q

Which role works at the directing level?

A

Project board

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5
Q

What is the responsibility of the managing level?

A

Responsible for day-to-day management of the project

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6
Q

Which role works at the managing level?

A

Project manager

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7
Q

What happens at the delivery level?

A

Team managers and team members deliver products and decide how to work with the tolerances set by the above level

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8
Q

Why should the project manager review the project roles during the project?

A

To ensure roles and responsibilities are assigned correctly and to address any conflicts with other assignments

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9
Q

What is a ‘project management team structure’?

A

Composed of the project board, project manager, team managers, and project assurance and project support roles

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10
Q

What is the project team in PRINCE2?

A

All people required to allocate their time to the project

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11
Q

Who is the single point of accountability for the project?

A

Project executive

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12
Q

What responsibility does the project executive have regarding funding?

A

Secures project funding and is responsible for the business case

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13
Q

Which roles can the project executive be combined with for small projects?

A

Senior user or senior supplier

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14
Q

Who represents the user community and is accountable for user requirements?

A

Senior user

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15
Q

Can the senior user role consist of more than one person?

A

Yes

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16
Q

What additional responsibilities does the senior user role have?

A

Monitor products against requirements, check that forecasted benefits can be realized, adopt products into the business

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17
Q

Which role represents the supplier community that delivers the products?

A

Senior supplier

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18
Q

Can the senior supplier role consist of more than one person?

A

Yes

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19
Q

Does the senior supplier role have responsibilities regarding after-project maintenance management?

A

Yes, they can represent the interests of those who will provide after-project maintenance services

20
Q

What is the project manager responsible for?

A

Day-to-day project management and working within agreed project tolerances

21
Q

What is the team manager responsible for?

A

Delivery of work packages within tolerances set by the project manager and managing team relationships

22
Q

What is the project assurance responsible for?

A

Provides confidence that the project is well managed and follows an agreed process

23
Q

Who is accountable for project assurance?

A

Project board members

24
Q

What is the project support role responsible for?

A

Provides administrative support services to the project manager

25
Q

Who carries out the project support duties if the project manager cannot assign this role to another person?

A

The project manager must take on the project support duties

26
Q

What is the commissioning level responsible for?

A

The commissioning level provides the project mandate, identifies the project executive, and defines the project tolerances.

27
Q

What is the directing level responsible for, and which role works at this level?

A

The directing level directs the project and represents the business, user, and supplier. The project board works at this level.

28
Q

What is the managing level responsible for, and which role works at this level?

A

The managing level is responsible for the day-to-day management of the project. The project manager works at this level.

29
Q

What happens at the delivery level, and who works there?

A

At the delivery level, team managers and team members deliver products and decide how to work with the tolerances set by the above level.

30
Q

Why should the project manager review the project roles during the project?

A

To ensure that roles and responsibilities are assigned correctly and that people carry them out, especially if other assignments interfere with project work.

31
Q

What is a ‘project management team structure’?

A

It is composed of the project board, project manager, team managers, project assurance, and project support roles.

32
Q

What is the project team?

A

The project team encompasses all people required to allocate their time to the project.

33
Q

Who is the single point of accountability for the project?

A

The project executive is the single point of accountability for the project and is accountable for its success.

34
Q

What responsibility does the project executive have regarding funding the business case?

A

The project executive secures project funding and is responsible for the business case.

35
Q

Which roles can the project executive be combined with for small projects?

A

The project executive role can be combined with either ‘senior user’ or ‘senior supplier.’

36
Q

Which role represents the user community and is accountable for user requirements?

A

Senior user.

37
Q

Can the senior user role be more than one person?

A

Yes, the senior user role can consist of one or more people.

38
Q

What else is the senior user role responsible for?

A

The senior user is responsible for:
* Monitoring products against requirements
* Checking that forecasted benefits can be realized
* Adopting products into the business to realize benefits and continue realization after project closure.

39
Q

Which role represents the supplier community that delivers the products?

A

The senior supplier role.

40
Q

Can the senior supplier role be more than one person?

A

Yes, the senior supplier role can be represented by one or more people.

41
Q

Does the senior supplier role have anything to do with after-project maintenance management?

A

Yes, the senior supplier can represent the interests of those who will provide after-project maintenance services.

42
Q

What is the project manager responsible for?

A

The project manager has the authority to run the project from the project board, works within agreed project tolerances, and is responsible for day-to-day project management.

43
Q

What is the team manager responsible for?

A

Team managers deliver work packages within tolerances set by the project manager and manage relationships in their team.

44
Q

What is the project assurance responsible for, and who is accountable for project assurance?

A

The project assurance role provides confidence that the project is well managed and follows an agreed process. Project board members are accountable for their assurance.

45
Q

What is the project support role responsible for?

A

The project support role provides administrative support services to the project manager.

46
Q

Who carries out the project support duties if the project manager cannot assign this role to another person?

A

The project manager must take on the project support duties.