Les 28: Organization practice -Levels and team structure Flashcards
What are the four organizational levels in project management?
The commissioning level (the business layer) provides the project mandate. The commissioning level also identifies the project executive and defines the project tolerances.
What is the responsibility of the commissioning level?
Provides the project mandate, identifies the project executive, and defines project tolerances
What is the responsibility of the directing level?
Directs the project and represents the business, user, and supplier
Which role works at the directing level?
Project board
What is the responsibility of the managing level?
Responsible for day-to-day management of the project
Which role works at the managing level?
Project manager
What happens at the delivery level?
Team managers and team members deliver products and decide how to work with the tolerances set by the above level
Why should the project manager review the project roles during the project?
To ensure roles and responsibilities are assigned correctly and to address any conflicts with other assignments
What is a ‘project management team structure’?
Composed of the project board, project manager, team managers, and project assurance and project support roles
What is the project team in PRINCE2?
All people required to allocate their time to the project
Who is the single point of accountability for the project?
Project executive
What responsibility does the project executive have regarding funding?
Secures project funding and is responsible for the business case
Which roles can the project executive be combined with for small projects?
Senior user or senior supplier
Who represents the user community and is accountable for user requirements?
Senior user
Can the senior user role consist of more than one person?
Yes
What additional responsibilities does the senior user role have?
Monitor products against requirements, check that forecasted benefits can be realized, adopt products into the business
Which role represents the supplier community that delivers the products?
Senior supplier
Can the senior supplier role consist of more than one person?
Yes
Does the senior supplier role have responsibilities regarding after-project maintenance management?
Yes, they can represent the interests of those who will provide after-project maintenance services
What is the project manager responsible for?
Day-to-day project management and working within agreed project tolerances
What is the team manager responsible for?
Delivery of work packages within tolerances set by the project manager and managing team relationships
What is the project assurance responsible for?
Provides confidence that the project is well managed and follows an agreed process
Who is accountable for project assurance?
Project board members
What is the project support role responsible for?
Provides administrative support services to the project manager
Who carries out the project support duties if the project manager cannot assign this role to another person?
The project manager must take on the project support duties
What is the commissioning level responsible for?
The commissioning level provides the project mandate, identifies the project executive, and defines the project tolerances.
What is the directing level responsible for, and which role works at this level?
The directing level directs the project and represents the business, user, and supplier. The project board works at this level.
What is the managing level responsible for, and which role works at this level?
The managing level is responsible for the day-to-day management of the project. The project manager works at this level.
What happens at the delivery level, and who works there?
At the delivery level, team managers and team members deliver products and decide how to work with the tolerances set by the above level.
Why should the project manager review the project roles during the project?
To ensure that roles and responsibilities are assigned correctly and that people carry them out, especially if other assignments interfere with project work.
What is a ‘project management team structure’?
It is composed of the project board, project manager, team managers, project assurance, and project support roles.
What is the project team?
The project team encompasses all people required to allocate their time to the project.
Who is the single point of accountability for the project?
The project executive is the single point of accountability for the project and is accountable for its success.
What responsibility does the project executive have regarding funding the business case?
The project executive secures project funding and is responsible for the business case.
Which roles can the project executive be combined with for small projects?
The project executive role can be combined with either ‘senior user’ or ‘senior supplier.’
Which role represents the user community and is accountable for user requirements?
Senior user.
Can the senior user role be more than one person?
Yes, the senior user role can consist of one or more people.
What else is the senior user role responsible for?
The senior user is responsible for:
* Monitoring products against requirements
* Checking that forecasted benefits can be realized
* Adopting products into the business to realize benefits and continue realization after project closure.
Which role represents the supplier community that delivers the products?
The senior supplier role.
Can the senior supplier role be more than one person?
Yes, the senior supplier role can be represented by one or more people.
Does the senior supplier role have anything to do with after-project maintenance management?
Yes, the senior supplier can represent the interests of those who will provide after-project maintenance services.
What is the project manager responsible for?
The project manager has the authority to run the project from the project board, works within agreed project tolerances, and is responsible for day-to-day project management.
What is the team manager responsible for?
Team managers deliver work packages within tolerances set by the project manager and manage relationships in their team.
What is the project assurance responsible for, and who is accountable for project assurance?
The project assurance role provides confidence that the project is well managed and follows an agreed process. Project board members are accountable for their assurance.
What is the project support role responsible for?
The project support role provides administrative support services to the project manager.
Who carries out the project support duties if the project manager cannot assign this role to another person?
The project manager must take on the project support duties.