les 09 communications

Question 1

What makes up communication?

Answer 1

Active listening, facilitation, problem-solving, conflict resolution, planning, and reporting.

These components are essential for effective communication in project management.

Question 2

Why is planning considered part of communication?

Answer 2

The project manager will facilitate meetings with users’ technical staff and document requirements used to communicate.

It allows for the identification of stakeholders and the determination of the frequency and type of communication.

Question 3

Does PRINCE2 suggest the layout for reports, and why?

Answer 3

No, PRINCE2 does not suggest the report layout because a project can have many different kinds of reports.

This flexibility accommodates the unique needs of each project.

Question 4

Give some examples of how a project manager may give a status (highlight) report to the project board during the project.

Answer 4

Formats include:
* Email
* Stand-up meeting
* Presentation slides
* Word document
* Formal meeting
* Physical information board.

These various formats allow for adaptability in communication.

Question 5

What is the name of the report created by the project manager at the end of each stage and given to the project board?

Answer 5

End stage report.

This report summarizes the stage’s outcomes and informs the board of progress.

Question 6

In which document may you find the following information? Overview of stakeholders, Frequency and type of communication, Aim of communication to stakeholders.

Answer 6

Communication management approach.

This document outlines the communication strategy for the project.

Question 7

Which PRINCE2 documents are used for communication?

Answer 7

All PRINCE2 documents (management products) are used for communication.

This comprehensive approach ensures all aspects of the project are communicated effectively.