Les 42: Quality practice 4 - Technique

Question 1

What are the three steps in the PRINCE2 quality management technique?

Answer 1

The three steps are planning quality, controlling quality, and accepting products.

Question 2

What happens during the step planning quality?

Answer 2

The following happens during planning quality:
* The ‘quality management approach is created.
* Product descriptions are made, including quality specifications and methods.

Question 3

What happens during the step of controlling quality?

Answer 3

The following happens during controlling quality:
* The guidelines in the quality management approach are followed.
* Quality control activities are recorded in the quality register.

Question 4

What happens during the step of accepting products?

Answer 4

The following happens during accepting products:
* Completed products are obtained (this role is defined in the product description).
* Acceptance usually involves the review of the product and a transfer of ownership to a user representative.