Lesson 58: Issue practice 5 – management products Flashcards
What is the purpose of the product, the issue management approach, and when was it created?
The issue management approach describes how issues will be captured and reported. It also explains how changes to the project baseline will be assessed and controlled. It is created in the initiation stage.
The approach document is essential for guiding the management of project issues.
What is the purpose of the issue register, and who maintains it?
The issue register logs all issues raised during the project lifecycle. It contains the status of the issues and is maintained by the project manager with help from the project support role.
The issue register is crucial for tracking project issues and their resolutions.
PRINCE2 says the issue register is part of the ‘project log.’ What does that mean?
The project log is a collection of log and register files, e.g., issue register, risk register, quality register, lessons, and daily log. It is visualized as a spreadsheet named ‘project log’ with a sheet for each register and log file.
This organization helps in managing various aspects of a project effectively.
What is an issue report, and who creates these?
The issue report describes how an issue impacts the project. It identifies ways to resolve the issue and recommends a decision. It is created by the project manager and generally given to the delegated change authority for decision-making.
Issue reports are critical for understanding the implications of issues on project progress.
What is the difference between an ‘issue report’ and an ‘exception report’?
An exception report is an issue that defines a problem that is out of tolerance and needs to be escalated to the change authority/project board.
Exception reports are more urgent and require higher-level intervention compared to standard issue reports.
