Chapter 1 Powerpoint Flashcards

1
Q

What is the definition of Human Resources Management (HRM)?

A

HRM is an integrated set of systems, practices, and policies in an organization that focuses on the effective deployment and development of its employees.

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2
Q

Why is it important to study Human Resources Management?

A

To build a skilled, knowledgeable, and motivated workforce; help employees understand processes that affect them; foster connection among employees; and create a work environment that promotes engagement, motivation, and success.

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3
Q

What are the primary responsibilities of a manager in HRM?

A

Determining work and job design, promoting a culture of well-being, making hiring decisions, coaching and developing employees, and reviewing performance.

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4
Q

What are the primary responsibilities of an HR professional?

A

Aligning HR strategies with business strategies, delivering services like recruitment, and strengthening employee contributions.

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5
Q

What are the six current business topics impacting HRM?

A

Global Economy

Changes in Business Sectors and Firms

Technology

Quality Management

Human Capital

Demographics

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6
Q

How does the global economy impact HRM?

A

The Canadian economy relies on exports, with international companies operating in Canada and Canadian companies operating globally, affecting workforce needs and HR practices.

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7
Q

How has technology changed HRM?

A

Technology has improved business processes, made HRM less administrative, and enabled telecommuting, with significant lessons learned from the COVID-19 pandemic.

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8
Q

What is the role of quality management in HRM?

A

It involves balancing employee needs with customer requirements, using tools like Six Sigma, and emphasizing performance management and total rewards to maintain focus on quality.

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9
Q

How does human capital influence HRM?

A

Organizations recognize the value of employees’ knowledge, skills, and capabilities, identifying core competencies and focusing on talent management.

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10
Q

What demographic changes affect HRM?

A

Increasing workforce diversity, multiple generations in the workplace, skills and labor shortages, shifts in gender distribution, and rising education levels.

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11
Q

What are key evolving employee expectations?

A

Emphasis on rights, ethics, and privacy; desire for fulfilling, meaningful work; and the need to balance work and family life.

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12
Q

What is the relationship between business strategy and HRM strategy?

A

HRM strategy must align with business strategy, viewing employees as assets and using HR practices to gain a competitive advantage through people.

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13
Q

What is the definition of Human Resources Management Strategy?

A

The development and implementation of HRM systems, practices, and policies that enable human capital to achieve business objectives.

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