7.1: Define a performance management system Flashcards
What is performance management?
A key way that managers help employees understand expectations and stay focused on outcomes.
What are the two main types of performance management systems?
Formal and informal systems.
Why must managers track employees’ work?
To ensure it aligns with organizational objectives and maximizes employee contributions to success.
What are the key steps in performance management?
Goal setting, feedback,
recognition of accomplishments,
and planning for future contributions.
Who needs to understand and use performance management?
All employees, not just managers.
What is necessary for successful performance management beyond processes?
An organizational culture that values performance management.
What is a performance management system?
What is a performance management system?
A: A set of integrated management practices designed to help employees maximize performance and allow the organization to reach its goals.
What are the two key functions of a performance management system?
1) Integrates management functions to maximize employee potential.
2) Increases employees’ satisfaction with their work and the organization.
Why are performance management programs used in organizations
They help coach, review, develop, and effectively utilize employees’ knowledge and abilities while monitoring work culture health.
What is a potential downside of performance management systems?
If misaligned, they can send mixed messages about responsibility for results and performance valuation, especially in team-based structures.
Why must organizations be clear about the purpose of their performance management system?
Because unclear objectives can lead to confusion about what work is valued and how performance impacts decisions such as pay.
What is a common challenge in managing performance?
Managers often avoid it, but when done properly, it improves both the organization and employee engagement.
Why is performance management central to a manager’s role?
It is not an additional task but a core responsibility that affects employee development and organizational success.
What is an important leadership behavior in an effective performance management system?
Transparency in communication and the ability to develop high-performance employees.
