3.2: Explain the impact of organizational culture on employees. Flashcards
What is organizational culture?
The collective understanding of beliefs and values that guide how employees behave—often described as the “personality” of the organization.
How does organizational culture form?
It begins with the original business owner and develops as new people join and interpret the founder’s values and actions.
What helps sustain culture over time?
Consistent actions aligned with core beliefs, leadership, and family or organizational values passed through generations.
What are some ways organizational culture influences employee behavior?
Guides behavior (e.g., openness, disclosure)
Shapes interaction and decision-making norms
Influences whether innovation and failure are supported
Affects safety, risk-taking, and employee satisfaction
What aspect of management can culture NOT overlook?
Health and safety—certain risks must not be tolerated even in cultures that encourage innovation.
What everyday factors reflect an organization’s culture?
Dress code, decision-making autonomy, ability to take risks, learning from mistakes, teamwork.
What do successful organizational cultures support?
Innovation, learning, risk-taking, well-being, flexibility, and fun.