4-6 Explain the relationship of job design to employee contributions. Flashcards
What is “job design”?
The process of defining and organizing tasks, roles, and other processes to achieve employee goals and organizational effectiveness.
What is the purpose of job design?
To facilitate the achievement of organizational objectives while recognizing and supporting the capabilities and needs of employees.
What are common job design strategies?
Job rotation: Moving employees from one job to another to learn new tasks.
Job enlargement: Expanding the types of tasks an employee is expected to perform.
Job enrichment: Assigning higher-order responsibilities to employees.
Job crafting: Allowing employees to choose how to complete work in a more engaging and stimulating way.
Leadership teams: Assigning multiple responsibilities across team leaders rather than a single functional role.
What are the three basic considerations in job design?
Purpose of the job.
Ergonomic requirements (mental and physical).
Employees’ attitudes and behaviors.
What is the Job Characteristics Model?
An approach to job design that links motivational factors and job components to improve work performance and satisfaction.
What are the five core job characteristics in the Job Characteristics Model?
Skill variety: Using diverse skills and talents.
Task identity: Completing an identifiable piece of work from beginning to end.
Task significance: The impact of the job on others’ lives or work.
Autonomy: Independence, freedom, and discretion in the job.
Feedback: Clear information on performance and accomplishments.
Under what conditions does the Job Characteristics Model work best?
When employees desire autonomy, variety, and responsibility, and have the necessary skills and abilities to perform the job.
How has the Job Characteristics Model evolved with technology?
Flexible work arrangements and technology have expanded its application to frontline work.
