8.1: Explain an organization’s strategic considerations in developing a strategic rewards program. Flashcards

1
Q

What is direct compensation?

A

Employee wages, salaries, bonuses, and commissions.

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2
Q

What is indirect compensation?

A

Non-wage rewards such as extended health and dental plans, insurance, and other services or perks.

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3
Q

What is total rewards?

A

The full range of direct, indirect, and non-financial compensation provided to employees.

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4
Q

Why are total rewards important in a company’s strategy?

A

They align employee motivation with business goals, support recruitment and retention, and improve business performance.

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5
Q

What are examples of non-financial compensation?

A

Employee recognition programs, services like free parking, or wellness programs.

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6
Q

How can total rewards impact the talent pool?

A

High rewards can attract a larger and better-qualified applicant pool, giving the organization more selective hiring power.

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7
Q

What is a strategic reward approach?

A

Structuring rewards to align with business objectives, such as attracting hard-to-find talent or promoting specific behaviors.

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8
Q

What elements beyond pay are part of the total rewards concept?

A

Career development opportunities

Work environment and culture

Work–life balance

Transparent reward structures

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9
Q

Why is transparency in total rewards important?

A

It builds trust and ensures employees understand compensation and growth opportunities.

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10
Q

What key considerations should be made when evaluating a reward system?

A

Type of rewards and recognition used

Link between program cost and results

Metrics and data for performance and ROI

Employee satisfaction and trust

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11
Q

What role do metrics play in reward systems?

A

They quantify performance outcomes and track ROI, supporting decisions like pay increases or program changes.

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12
Q

Why should reward systems be aligned with organizational goals?

A

To ensure rewards drive desired behaviors and outcomes such as motivation, retention, and equity.

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13
Q

What are 6 typical goals of a compensation program?

A

Rewarding past performance

Staying competitive in the labor market

Maintaining salary equity

Controlling compensation budget

Attracting and retaining staff

Influencing work behaviors and attitudes

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14
Q

What are 4 forces currently reshaping total rewards?

A

Digital transformation of the workplace – changing where/how work is done

Multigenerational workforce expectations – differing values and personalization

New legislative/regulatory developments – changes around equity and diversity

Urgency to improve ROI – measuring impact of reward programs on results

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15
Q

What does pay represent in an organization?

A

A quantitative reward in exchange for an employee’s contributions and value to the organization.

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16
Q

What is equity in the context of compensation?

A

Equity refers to fairness in pay relative to others’ contributions, ensuring employees are rewarded appropriately.

17
Q

What is equity theory?

A

A motivation theory stating employees compare their inputs (skills, effort) to their outcomes (pay, benefits) and to others doing similar work.

18
Q

What happens if an employee perceives inequity in compensation?

A

They may reduce input (work less), seek greater rewards, or become demotivated.

19
Q

What is internal equity?

A

When employees feel their pay fairly reflects the worth of their job within the organization.

20
Q

What is external equity?

A

When wages and benefits are competitive with those offered by other employers for similar work.

21
Q

What role do managers play in equity issues?

A

Even if they don’t design pay systems, they must respond to concerns and ensure perceived fairness.

22
Q

What is hourly work?

A

Compensation based on the number of hours worked; typically paid weekly or biweekly.

23
Q

What is piecework?

A

Compensation based on the number of units produced.

24
Q

Who are salaried employees?

A

Employees paid a fixed amount per pay period, regardless of hours worked; they often receive additional benefits not offered to hourly workers.

25
Q

How does compensation differ between salaried and hourly employees?

A

Hourly employees are paid only for hours worked, while salaried employees receive consistent pay and often more benefits.