Social Psychology Pt.2: The Psychology Of Persuasion, Attitudes, And Prosocial Behavior Flashcards
Social trap class example
Bump or Jump
Social trap
A situation in which the conflicting parties, by each rationally pursuing their self-interest gets caught in mutually destructive behavior
Social trap example
Arms race during Cold War
2 routes of persuasion
Central route of persuasion
Peripheral route of persuasion
Central route of persuasion
Occurs when the attitude of the audience, or individual, is changed as a result of thoughtful consideration of the FACTUAL INFORMATION of a message.
Requires high thought and analysis. Fact based arguments
Central route of persuasion
Peripheral route of persuasion- environment characteristics emphasize on
Emotion
Peripheral route of persuasion
Route of persuasion that does not involve thought on the topic and relies mostly on ENVIRONMENT CHARACTERISTICS of the message
Peripheral route of persuasion example
Song playing in the background, confidence/credibility of person persuading you, catchy slogan, sex appeal, etc
When buying car pay attention to advertisements information on gas mileage, horsepower, etc.
Central route of persuasion
Our tendency to comply with a larger request AFTER agreeing to a smaller one
Foot in the door phenomenon
Foot in the door phenomenon example
If salesman can get you to test drive car first (small request), more likely to agree to buy the car that day (large request)
How did Milgram utilize foot in the door phenomenon
Start with small shocks and escalate to bigger shocks
Door in the face technique
Used to get compliance from others in which a large request is made knowing it will probably be refused so that the person will agree to a much smaller request
Start with a big request- “no”
Reduce to a smaller request “yes”
Door in the face technique
Door in the face technique example
Ask someone to volunteer 10 hours per week at a charity organization (large request which will be denied) to get them to make a small donation to the charity (small request)
Reciprocity
Tendency in humans to want to repay for things given to us whether its a compliment, gift, etc. (should respond to a positive reaction with a positive reaction of your own and vice versa)
Salesman can take advantage by giving free gifts that you may not have wanted in the first place
Reciprocity
In women’s march, a man came and gave free bracelet, then asked to donate
Reciprocity
Consistency and commitment
Human tendency to want to remain consistent in thoughts and behaviors. Once made a commitment don’t want to back out
Consistency and commitment example
Car dealer gives you one price that you agree to then adds on all additional costs or asks you if you are against child abuse before getting you to donate to a charity committed to it
Social proof
Tendency to follow example of others
“Everyone who is doing it” personal testimonials in products, canned laughters in shows
Social proof
Scarcity
Human tendency to value items more that are less available
This is the last car on the lot in the color and it probably wont be available tomorrow
Last one in stock
Scarcity
Cognitive dissonance words
Thinking discomfort
Cognitive dissonance
The uncomfortable tension (discomfort) that may result from having 2 conflicting thoughts at the same time, or from engaging in behaviors that conflicts with one’s beliefs
Cigarettes are bad for health, smokes
Cognitive dissonance
Cognitive dissonance: to relieve tenons, we have to either
Change out thoughts or behavior
Normative social influence
Influence from a person’s desire to gain approval or avoid disapproval. Don’t want to stick out
Conform to be liked by others and feeds off of our need to belong
Normative Social Influence
Informational Social Influence
We conform in ambiguous (unclear) social situations since we are driven by the ASSUMPTION THAT OTHER PEOPLE MUST POSSESS MORE KNOWLEDGE about the situation than us
Social facilitation
Improved performance of tasks in the presence of others
Social facilitation occurs with simple or well learned tasks but not with
Tasks that are difficult/not yet mastered.