cultural competence

Question 1

what is culture/competence in healthcare?

Answer 1

• shared and learned human behavior as well as way of life
• social heritage/ tradition that is passed on to generations
• the way humans solve problems of adapting
• ideas , values traditions
• age/gender/sex orientation
• mental and physical ability
• socio-economic group occupation

Question 2

what are the visible and invisible aspects of culture:

Answer 2

1- visible:
- manners/costumes
- language
- beliefs , religion
- eating habits
- history and art
- style of dresses and facial expressions
2- invisible
- value of time
- friendship values
- communicating style
- work ethic and values
- concept of personal space

Question 3

the layers of diversity

Answer 3

1- personality
2- internal dimension: age , ethnicity , sexual orientation
3- external dimension: income, religion, education, martial status
4- organisation dimension: seniority and work location

Question 4

—— plays an important role in individuals health

Answer 4

culture

Question 5

true or false:
culture can shape individuals beliefs including beliefs of their health , their perception and responses to diagnosis and illness .
true or false
culture also influences how a person take up health services available for them

Answer 5

true , true

Question 6

how does culture impact on health ?

Answer 6

• health outcomes ( racial and ethnic minorities are dispirited burdened by chronic disease )
• access to healthcare
• utlilisation of health care ( use of emergency health services and the use of preventative services as screening and health promotion )
• treatment received
• incidence and prevalence pf certain conditions
• health beliefs

Question 7

—— is the ability to understand and integrate factors as : gender,ethnecity, nationality, sexual orientation, and physics/metnal ability ) into the delivery and structure of the healthcare system

Answer 7

cultural competence ( to develop it we need : skills, knowledge, awareness , and attitudes )

Question 8

—— is the development of behavior to communicate effectively and appropriately in cross cultural interaction

Answer 8

intercultural competence

Question 9

in order to develop cultural competence we need

Answer 9

• skills ( building rs , self awareness )
• knowledge ( traditions, language , social costume )
• attitudes ( curiosity , openness , comfort zone , understanding, respect , humility )
• awareness

Question 10

benefits of cultural competance care for individuals and population

Answer 10

1- individuals:
- better communication
- improved adherence to medical treatment
- improved patient satisfaction
- improved health outcomes
- less litigation and more rewarding professional life
2- population
- appropriate health services and allocation of resources
- better population health
- economic and social benefits

Question 11

the first step to cultural competence is —

Answer 11

self awareness which is recognising our own beliefs and how we interpet other beliefs then consider effect of your biases on your clinical decision making