All Marketers Are Liars by Seth Godin Flashcards
Don’t just tell me the facts, tell me a story instead.44
All Marketers Are Liars by Seth Godin
We believe what we want to believe, and once we believe something, it becomes a self-fulfilling truth.55
All Marketers Are Liars by Seth Godin
Once we move beyond the simple satisfaction of needs, we move into the complex satisfaction of wants.61
All Marketers Are Liars by Seth Godin
“What’s your story?” “Will the people who need to hear this story believe it?” “Is it true?”74
All Marketers Are Liars by Seth Godin
Either you’re going to tell stories that spread, or you will become irrelevant.93
All Marketers Are Liars by Seth Godin
Marketers didn’t invent storytelling. They just perfected it.100
All Marketers Are Liars by Seth Godin
the reason the wine tastes better is that people believe it should.136
All Marketers Are Liars by Seth Godin
no one buys facts. They buy a story.161
All Marketers Are Liars by Seth Godin
Marketers profit because consumers buy what they want, not what they need. Needs are practical and objective, wants are irrational and subjective.170
All Marketers Are Liars by Seth Godin
What the marketers sold her was a story, a story that made her feel special. Stories (not ideas, not features, not benefits) are what spread from person to person.186
All Marketers Are Liars by Seth Godin
A great story is true. Not true because it’s factual, but true because it’s consistent and authentic. Consumers are too good at sniffing out inconsistencies192
All Marketers Are Liars by Seth Godin
Great stories make a promise. They promise fun or money, safety or a shortcut.195
All Marketers Are Liars by Seth Godin
Great stories are trusted.199
All Marketers Are Liars by Seth Godin
no marketer succeeds in telling a story unless he has earned the credibility to tell that story.202
All Marketers Are Liars by Seth Godin
Great stories are subtle.204
All Marketers Are Liars by Seth Godin
Great stories happen fast.207
All Marketers Are Liars by Seth Godin
First impressions are far more powerful than we give them credit for.207
All Marketers Are Liars by Seth Godin
Great stories don’t appeal to logic, but they often appeal to our senses.210
All Marketers Are Liars by Seth Godin
Great stories are rarely aimed at everyone.213
All Marketers Are Liars by Seth Godin
Great stories don’t contradict themselves.216
All Marketers Are Liars by Seth Godin
And most of all, great stories agree with our worldview.220
All Marketers Are Liars by Seth Godin
Is Kiehl’s for everyone? Not yet. Only people with a certain worldview even notice Kiehl’s, and then it takes a subset of that group to fall in love with the story, to tell itself the lie.262
All Marketers Are Liars by Seth Godin
it wasn’t Kiehl doing the marketing—it was his customers. Kiehl’s told a story, and the customers told the lie to themselves and to their friends.267
All Marketers Are Liars by Seth Godin
consumers are complicit in marketing. Consumers believe stories. Without this belief, there is no marketing. A marketer can spend plenty on promoting a product, but unless consumers are actively engaged in believing the story, nothing happens.276
All Marketers Are Liars by Seth Godin
Successful marketers are just the providers of stories that consumers choose to believe.281
All Marketers Are Liars by Seth Godin
I believe that people tell themselves stories and then work hard to make them true. I call a story that a consumer believes a lie.282
All Marketers Are Liars by Seth Godin
Marketing is about spreading ideas, and spreading ideas is the single most important output of our civilization.310
All Marketers Are Liars by Seth Godin
in 2003 pharmaceutical companies spent more on marketing and sales than they did on research and development. When it comes time to invest, it’s pretty clear that spreading the ideas behind the medicine is more important than inventing the medicine itself.321
All Marketers Are Liars by Seth Godin
Marketers can no longer use commercials to tell their stories. Instead they have to live them.355
All Marketers Are Liars by Seth Godin
There is almost no connection between what is actually there and what we believe—whether367
All Marketers Are Liars by Seth Godin
(Note: when I write company, feel free to insert church, nonprofit, campaign, PTA, job seeker or whatever other entity is relevant to you. We all tell stories, every day, and this book is about your story too.)369
All Marketers Are Liars by Seth Godin
Positioning by Jack Trout and Al Ries is one of the most important marketing books ever.413
All Marketers Are Liars by Seth Godin
The making isn’t hard or special or differentiating any longer.453
All Marketers Are Liars by Seth Godin
where you take something people may or may not need and turn it into something they definitely want—that’s where the money is.455
All Marketers Are Liars by Seth Godin
The organizations that succeed realize that offering a remarkable product with a great story is more important and more profitable than doing what everyone else is doing just a bit better.467
All Marketers Are Liars by Seth Godin
The lens your consumers use shows them a different version of reality than it shows you or your colleagues or your other customers.486
All Marketers Are Liars by Seth Godin
Worldview is the term I use to refer to the rules, values, beliefs and biases that an individual consumer brings to a situation.489
All Marketers Are Liars by Seth Godin
Frames are elements of a story painted to leverage the worldview a consumer already has.496
All Marketers Are Liars by Seth Godin
A frame, in other words, is a way you hang a story on to a consumer’s existing worldview.501
All Marketers Are Liars by Seth Godin
Don’t try to change someone’s worldview is the strategy smart marketers follow. Don’t try to use facts to prove your case and to insist that people change their biases. You don’t have enough time and you don’t have enough money. Instead, identify a population with a certain worldview, frame your story in terms of that worldview and you win.506
All Marketers Are Liars by Seth Godin
Marketing succeeds when enough people with similar worldviews come together in a way that allows marketers to reach them cost-effectively.528
All Marketers Are Liars by Seth Godin
Your opportunity lies in finding a neglected worldview, framing your story in a way that this audience will focus on and going from there.537
All Marketers Are Liars by Seth Godin
To go to market without understanding your audience’s various worldviews is like trying to pick a lock without bothering to notice whether it uses a key or a combination.545
All Marketers Are Liars by Seth Godin
A worldview is not who you are. It’s what you believe. It’s your biases. A worldview is not forever. It’s what the consumer believes right now.547
All Marketers Are Liars by Seth Godin
People clump together into common worldviews, and your job is to find a previously undiscovered clump and frame a story for those people.584
All Marketers Are Liars by Seth Godin
A frame allows you to present an idea in a way that embraces the consumer’s worldview, not fights it.620
All Marketers Are Liars by Seth Godin
Frames are the words and images and interactions that reinforce a bias someone is already feeling.625
All Marketers Are Liars by Seth Godin
I believe the best marketing stories are told (and sold) with frames but ultimately spread to people who are open to being convinced of something brand new.634
All Marketers Are Liars by Seth Godin
Whether you’re selling shoes or computers or a candidate, moving your story from one segment of the population to another is the hard part.656
All Marketers Are Liars by Seth Godin
It’s not enough to find a niche that shares a worldview. That niche has to be ready and able to influence a large group of their friends.663
All Marketers Are Liars by Seth Godin
Best Buy’s decision to fire some customers and cater to those that share a profitable (and positive) worldview is exactly the right thing to do.686
All Marketers Are Liars by Seth Godin
Consumers don’t notice anything until they pay attention and pay is the perfect word. Everyone is granted a finite amount of time per day, and how it gets used is a significant decision.705
All Marketers Are Liars by Seth Godin
As a marketer, you can no longer force people to pay attention.709
All Marketers Are Liars by Seth Godin
The book didn’t generate anything. All it did was give people a chance to express the biases they had before they even opened the book.719
All Marketers Are Liars by Seth Godin
People don’t want to change their worldview. They like it, they embrace it and they want it to be reinforced.723
All Marketers Are Liars by Seth Godin
no one is here for the product. We’re here for the story and the way believing it makes us feel.732
All Marketers Are Liars by Seth Godin
the euphemism allows the person telling the story to paint a picture before the door of attention gets slammed in her face.745
All Marketers Are Liars by Seth Godin
No one wants to be on a committee, even if it’s a good one. Committee creates a knee jerk, a quick decision about stasis and boredom. Task force (at least for now) has enough energy to it to allow us to listen to the rest of the sentence.746
All Marketers Are Liars by Seth Godin
marketers focus at the center of every curve they encounter. And every time, they’re disappointed. The center is crowded, jammed with noise and devoid of unfilled wants. It’s at the edges that you’ll find people with an unfulfilled worldview.765
All Marketers Are Liars by Seth Godin
A worldview is the lens used to look at every decision a person is asked to make.771
All Marketers Are Liars by Seth Godin
The reason that there are no doorbells? It’s a symptom of a neighborhood worldview that is a bias against strangers. If you’re a friend, come on in. If you’re a stranger, go away.779
All Marketers Are Liars by Seth Godin
found a shared worldview; framed a story around that view; made it easy for the story to spread; created a new market, which he owns.795
All Marketers Are Liars by Seth Godin
A WORLDVIEW IS NOT A COMMUNITY By definition communities share (some) worldviews.797
All Marketers Are Liars by Seth Godin
The desire to do what the people we admire are doing is the glue that keeps our society together. It’s the secret ingredient in every successful marketing venture as well.817
All Marketers Are Liars by Seth Godin