VETBUS EXAM part1 Flashcards

1
Q

work goals

A

concrete objectives you want to achieve in your career

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2
Q

work objectives

A

precise targets for the work of an individual or team

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3
Q

code of conduct

A

set of rules outlining policies and rules to follow in a workplace (includes: OWH&S, ethics, dress code, media usage)

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4
Q

position description

A

the paremeter & expectations of your role within an organisation

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5
Q

policies and procedures

A

series of documents that contain frameworks relating to specefic areas of an organisation, ex: privacy, anti disc, social media

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6
Q

equal employment opportunies (eeo)

A

ensures that all indiv are on a level paying field & equal employment opportunties wo fear of disc

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7
Q

what does EEO include and ensure

A
  • everyone has rights to apply for jobs w no disc
  • protects rights & enforces anti disc acts
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8
Q

Mission statement

A

simple statement about the goals, values, and objectives of an organization, helps a company respond to change and make decisions that align with its vision

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9
Q

SMART GOALS

A

Specific - clearly define the directions & steps needed for goal
Measurable - how the action will be measured
Achievable - ensuring the set goal is realistic & possible to complete within the set time frame
Realistic - within reach, relevant to the purpose
Timely - having a time frame

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10
Q

time managment by..

A

set timely goals, analyse use of time, plan for achievement,monitor your plan

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11
Q

barriers to working effectivly

A

stress
discr
unclear communication
unrealistic deadlines
interuptions
procrast

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12
Q

hardware:
software:

A

-physical part of tech
-programmed code that runs on comp hard ware

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13
Q

tools for self assesment

A

-to do list
- diaries
- logbooks

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14
Q

seeking help to achieve goals

A

ask for assistance from supervisors or trusted collegues
- use right questioning techn (closed&open q)

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15
Q

feedback

A

process of gathering info on whether your performance is meeting the expectations of others

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16
Q

procedures

A

step by step guide on how to perform a certain task or operation

17
Q

sources of stress

A
  • complex tasks : underpressure from managers to meet deadlines & achieve result
  • conflicts: impacts stress levels, loss of prouctivity - support services may help
    -workloads: is excessive to handle - spread evenly
18
Q

signs of stress

A
  • absence from work: dissatisfied or unhappy pple at work tend to take time off
  • alchohol abuse
    -conflicts
    -poor work performance
19
Q

what can help poor work performance?

A
  • support
  • coucelling
  • time off
  • teamwork
  • meditation
    -sharing workloads
  • programmes
20
Q

work plan

A

an action plan that helps project teams achieve their goals

21
Q

organise workplace docments

A

ensuring info is clear, relavent, current and accurate