Patient And Family Teaching

Question 1

Cultural competency

Answer 1

The ability to understand, appreciate, and interact with persons from cultures different from our own

Question 2

Health communications

Answer 2

The use of communication strategies to inform and influence individual and community decisions that enhance health

Question 3

Health literacy

Answer 3

The ability to understand information about health and disease and the use the info to make decisions about healthcare

Question 4

What is the focal point of the patient nurse relationship

Answer 4

The patient

Question 5

Factors that influence patients and their willingness to change

Answer 5

Attitudes, the aging population and chronic illness

Question 6

How to help cut costs

Answer 6

Help educate patients to conduct their own care, rather than rely on their healthcare providers

Question 7

Who is the best group to handle the change from provider-directed care to patient-centered care

Answer 7

Those with chronic illnesses

Question 8

Groups with higher rated of limited health literacy include

Answer 8

Elderly, low income, US born but speak English as 2nd language, deaf or hard of hearing, people who didn’t finish high school, learning disabled, immigrants who don’t speak English, and the unemployed

Question 9

Behaviors that indicate a patient has limited health literacy include

Answer 9

Medical forms incomplete or inaccurately completed, frequently missed appointment, not following medication directions, inability to name or give purpose of medications, inability to describe how to take medications, and lab tests not improving even when patients say they are taking their meds

Question 10

How to help patients understand and follow instructions

Answer 10

Use simple and clear language and avoid medical terms and use everyday language. And limit the amount of info given at each interaction with the patient

Question 11

How to communicate with patients with limited English proficiency

Answer 11

Rely on professional interpreters, and avoid using family or friends or children for interpretation

Question 12

How to improve the patients motivation to learn

Answer 12

Educate them about the disease process, encourage patient participation in planning realistic and attainable goals, create an accepting and positive atmosphere

Question 13

Adults learn best when

Answer 13

They are able to “do” something with the new knowledge immediately (have them demonstrate or repeat back to you)

Question 14

Most common learning style

Answer 14

Visual, so use visual materials when teaching

Question 15

Important info to include in any medication teaching program

Answer 15

Expected response (therapeutic), expected adverse reaction, specific adverse reactions to report, dosage and route, special considerations or precautions

Question 16

All patients should understand the following information before discharge

Answer 16

Take capsules and tablets with a full glass of water, don’t crush or chew capsules or tablets, same dose at same time, take all of the dose, call health care provider if…, don’t change or add a dose, tell all health care providers of new meds, keep a list of all meds taken, report differences in prescribed drug,