Ch 9.6 Flashcards
What is Leader-Member Exchange (LMX) Theory?
A leadership theory that focuses on the quality of relationships between leaders and employees.
What is LMX differentiation (LMXD)?
The variation in relationship quality between a leader and different employees in the same workgroup.
What are the characteristics of high-quality LMX relationships?
High trust, mutual respect, open communication, and extra support from the leader.
What are the effects of high-quality LMX relationships?
Higher job satisfaction, commitment, motivation, and performance.
What are the characteristics of low-quality LMX relationships?
Minimal trust, little personal support, and only formal work interactions.
What are the effects of low-quality LMX relationships?
Lower motivation, less commitment, and employees only doing the minimum required.
How does LMX differentiation impact group effectiveness?
If based on performance, it helps; if based on favoritism, it harms group harmony.
What is transactional leadership?
A leadership style based on rewards and punishments in exchange for employee performance.
What is contingent reward behavior?
When leaders provide rewards based on employees meeting goals or expectations.
What is management by exception (MBE)?
A leadership approach where leaders step in only when problems arise.
What are the two types of management by exception?
Active MBE (monitoring & fixing issues early) and Passive MBE (waiting until problems happen).
What are the benefits of transactional leadership?
Clear expectations, structure, and maintaining order.
What are the downsides of transactional leadership?
It lacks inspiration and focuses only on maintaining performance.
What is transformational leadership?
A leadership style that inspires employees to exceed expectations through motivation and vision.
What are the four key behaviors of transformational leaders?
Intellectual stimulation, individualized consideration, inspirational motivation, and charisma.
What is intellectual stimulation in transformational leadership?
Encouraging creativity, new ideas, and challenging employees to think differently.
What is individualized consideration in transformational leadership?
Treating employees as individuals and supporting their personal growth.
What is inspirational motivation in transformational leadership?
Communicating an exciting vision that motivates employees.
What is charisma (idealized influence) in transformational leadership?
Gaining employees’ trust and respect, inspiring loyalty and dedication.
How does transformational leadership compare to transactional leadership?
Transformational leaders inspire and motivate, while transactional leaders maintain order through rewards.
When is transformational leadership most effective?
During change, uncertainty, and when employees need motivation.
What does research say about transformational leadership?
It leads to higher motivation, satisfaction, and commitment.
