Ch 8.6 Flashcards
How do founders impact organizational culture?
Founders often shape the culture by reflecting their values in the company, like Walt Disney at Disney or Sam Walton at Walmart.
How do stories about founders influence company culture?
Stories about the founder are passed down to new employees, reinforcing the company’s core values.
How does top management influence company culture?
Top management shapes the culture by focusing on certain priorities, like Louis Gerstner made diversity a top priority at IBM.
What is socialization in organizational culture?
Socialization is how employees learn the company’s beliefs, values, and assumptions. Strong cultures use a structured socialization process.
What happens in the first step of socialization?
Selecting Employees: New hires are chosen based on their fit with the company’s culture. Companies like Google use group interviews and tests to find candidates that match the culture.
What is “debasement” in the socialization process?
Debasement: New hires face challenges to make them humble and open to the company’s norms and values.
What is “training in the trenches”?
Training in the Trenches: Employees start in basic roles to understand the company’s culture and operations, even experienced hires.
How does the reward and promotion system affect culture?
Reward & Promotion: Employees are rewarded for actions that align with the company’s values, reinforcing cultural behaviors.
How does exposure to core culture work in socialization?
Exposure to Core Culture: The company repeats its core beliefs and values to guide employees’ behavior and emphasize the importance of sacrifice for the culture.
What is organizational folklore?
Organizational Folklore: Employees are exposed to stories about the company that highlight the culture, helping them understand its values.
How do role models impact socialization?
Role Models: “Fast trackers” serve as examples for new hires, showing how to act and think according to the company’s culture.
Why do companies need to change their culture?
Companies often need to change their culture to stay competitive and survive
