13.5 Flashcards
What are stressors in organizations?
Environmental events or conditions with the potential to induce stress, such as extreme temperatures, isolation, or hostility.
How does personality influence stressors?
Personality determines the extent to which a potential stressor becomes a real stressor.
What is stress?
How your mind reacts when something feels too hard to handle, making you feel tense or worried
When does stress become a problem?
When it leads to especially high levels of anxiety and tension.
What are stress reactions?
Behavioural, psychological, and physiological consequences of stress.
What are passive stress reactions?
Reactions over which the individual has little control, like elevated blood pressure or reduced immune function.
What are active coping attempts?
Efforts to deal directly with the stressor or reduce stress-induced anxiety.
Why should organizations be concerned with employee stress?
Because employees may avoid stress in ways that harm the organization, such as absenteeism.
What is locus of control?
The belief about whether one’s behaviour is controlled internally (by oneself) or externally (by luck/fate/others).
How does locus of control affect stress response?
Internals handle stress better, while externals are more anxious and rely on short-term relief.
What is the Type A behaviour pattern?
A personality type marked by aggression, ambition, hostility, time urgency, and competitiveness.
How does Type A behaviour affect stress?
It increases stress and health risks like high blood pressure, especially during frustrating or competitive situations.
What is workaholism?
An addiction to work with internal compulsion, excessive hours, and persistent thoughts about work.
What are the effects of workaholism?
Increased stress, burnout, dissatisfaction, poor health, and no better performance than relaxed colleagues.
What is negative affectivity?
A personality trait where one tends to see the world and self negatively, contributing to stress.
Why are people with high negative affectivity more stressed?
They perceive more stressors, are hypersensitive, gravitate to stress, provoke stress, and use passive coping.
