Ch 12.1 Flashcards
1
Q
What is power?
A
Power is the ability to influence others who depend on you.
2
Q
Can power flow in different directions in an organization?
A
Yes, power can flow in any direction, not just from higher to lower levels.
3
Q
What is legitimate power?
A
Power based on a person’s position or job in an organization.
4
Q
What is reward power?
A
Power based on the ability to provide positive outcomes or avoid negative ones (e.g., raises, praise).
5
Q
What is coercive power?
A
Power based on the ability to punish or threaten others.
6
Q
What is referent power?
A
Power based on being well-liked or admired by others.
7
Q
What is expert power?
A
Power based on having special knowledge or expertise that others value
8
Q
A
