Ch 10.5 Flashcards
How do men and women generally view conversations differently?
Women see conversations as a way to build connections, while men use them to gain status and independence.
What is the “One Up, One Down” position in communication?
Men use communication to gain a higher status (“one-up”), while women focus on rapport, often ending up in a lower-status position (“one-down”).
How do men and women differ in taking credit for ideas?
Men are more likely to promote their own ideas, while women may contribute but not get recognition, especially if men expand on their ideas.
How do men and women differ in confidence and self-promotion?
Men tend to boast and downplay doubts, making them seem more confident, while women often minimize their certainty.
Why are men less likely to ask questions than women?
Men see asking questions as a sign of weakness, while women use questions as part of conversation.
How do men and women differ in giving feedback?
Women soften criticism with praise, while men are more direct, which can cause misunderstandings.
How do men and women differ in giving compliments?
Women tend to give positive feedback first, while men are more likely to give a direct critique.
What is ritual opposition, and how do men and women react to it?
Men argue and challenge ideas as a way to exchange thoughts, while women may see this as personal conflict.
How do men and women differ in workplace communication with superiors?
Men talk more to their bosses about achievements, helping them get recognized and promoted, while women focus more on doing a good job.
How does indirectness in communication affect women in the workplace?
Women may give indirect orders, leading to misunderstandings or being seen as lacking authority.
How can men and women improve communication with each other?
Men should admit mistakes more, and women should be more direct when giving instructions.
