Ch 8.3 Flashcards
What are unrealistic expectations in organizations?
Expectations that are often inaccurate or too high, leading to reality shock when they aren’t met.
What is reality shock?
The disappointment that occurs when a new member’s expectations of a job or organization are not met.
How can unrealistic expectations affect socialization?
Unrealistic expectations can lower job satisfaction, commitment, performance, and increase turnover if not met
Why do new members have unrealistic expectations?
Occupational stereotypes, media portrayals, and overzealous recruiters can create inaccurate expectations.
What is the psychological contract?
The beliefs employees have about the promises and obligations between themselves and their organization.
What happens when the psychological contract is breached?
It leads to feelings of anger, betrayal, lower job satisfaction, and can negatively affect job performance.
What can cause a psychological contract breach?
Promises made by recruiters that the organization can’t keep, lack of information, or organizational changes like downsizing.
How can organizations avoid psychological contract breach?
By ensuring that truthful and accurate information is shared with new employees during anticipatory socialization and onboarding.
How can the psychological contract influence socialization?
Employees with clear expectations are more likely to engage in socialization programs and benefit from them.
