Teams (may not be accurate) Flashcards
What methods that can be used to resolve conflict? (Note: may not be complete)
Have an understanding of cultural awareness
Dealing with cross cultural barriers
Ask for assistance from supervisor, manager or co-worker
How do you deal with workplace difficulties? (Note: may not be complete)
Identify difficulties and take action to rectify the situation.
What resources and procedures are available to support colleagues in resolving work difficulties? (Note: may not be complete)
Clearly defined roles and responsibilities
Clearly defined conflict resolution policies
Play the role of the mediator
What makes a team work well? (Note: may not be complete)
Ability to communicate openly
Ability to recognise contribution
Able to build strong interpersonal relationships
What are the basic principles to team work? (Note: may not be complete/accurate)
Forming
Storming
Norming
Performing
Adjourning