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Train Driving > Comms > Flashcards

Comms Flashcards

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Drivers Test flashcards
1
Q

What are the three things you use to identify your service when communicating via radio?

A

TDN
Origin > Destination
Location

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2
Q

What is the format for a REC/TEC call?

A

“Emergency, Emergency, Emergency”
TDN, Origin > Destination & Location
Nature of emergency (including any lines obstructed or overhead isolation required)
Required response (Police or Fire)
State any hazards

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3
Q

What is the internal format for numbers starting with 9610 XXXX?

A

5 XXXX

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4
Q

What is the internal format for numbers starting with 9619 XXXX

A

1 XXXX

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5
Q

What do you do if the MURL blue lights activate?

A

Stop using normal brake application
Contact Area Controller via DTRS, Metro Mobile or Signal Post Telephone

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6
Q

What are the ways in which TC can identify your train and call you via the DTRS?

A

TDN
Motor Car Number

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7
Q

What is the highest priority call?

A

REC

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8
Q

Are non-Metro trains connected to the DTRS?

A

No

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9
Q

What are the primary and secondary communication devices for a driver?

A

Primary = DTRS fixed and portable
Secondary = Metro issued mobile phone
The portable and phone must be fully charged before starting your shift.

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10
Q

What do you do if your DTRS is inoperative?

A

Call TC and leave your Metro mobile phone number

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11
Q

What is the DTRS test phone number?

A

849 801

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12
Q

What are the two things a duty manager is for?

A

Injury/First aid
Lost/Stolen portable DTRS

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13
Q

What is the shortcut to contact the Train Controller? (Fixed & portable)

A

Fixed = T button
Portable = 1

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14
Q

What is the shortcut to contact the Area Controller? (fixed & portable)

A

Fixed = A button
Portable = 3

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15
Q

How do you initiate a REC call from the fixed and portable DTRS?

A

Fixed = Press the button on the top left with multiple trains on it for 0.5 seconds
Portable = Hold the red button on the top left and then press the PTT button

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16
Q

How long does it take for the screen and keypad to lock on the portable DTRS?

A

Screen locks after 60 seconds
Keypad locks after 90 seconds

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17
Q

How do you register a TDN on the fixed DTRS?

A

Press the TDN button, enter the TDN and then press tick.

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18
Q

How long does it take for a TDN to automatically deregister?

A

4 hours or upon power off

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19
Q

What number do you use to call 000 from the DTRS?

A

90 000

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20
Q

What do you do during a fully received REC?

A
  1. Stop using normal brake application
  2. Listen - Don’t speak unless adding additional information.
  3. Act on instructions from TC
  4. Remain stationary until instructed
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21
Q

What do you do if you only receive a partial transmission of a REC call? (just the beeps)

A

Remain stationary for 1 minute
If no immediate danger you can move the train at extreme caution to:
A platform
Signal at stop
Point of danger

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22
Q

Who do you discuss policies with?

A

Depot manager

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23
Q

Who do you discuss procedures with?

A

Principal Driver

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24
Q

What are the 6 reasons a driver needs to make a PA announcement?

A

Pre-departure from origin station between 2 minutes and 30 seconds from departure
Delays of 2 minutes or more (includes mid-section)
During disruptions (every 5 mins)
Planned closures or works
Altered stopping conditions
Auto announcements inoperative (junctions, terminus and express running required)

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25
Q

What is active listening?

A

Understanding the complete message being sent

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26
Q

Why do we use the phonetic alphabet?

A

No two words sound the same
Only two words have one syllable

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27
Q

How far apart are MURL telephones?

A

150m

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28
Q

How do you use a MURL telephone?

A
  1. Open the telephone case by pressing on the catch
  2. Press the button underneath the case (Not inside)
  3. Wait until Area Controller answers
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29
Q

How do you register a TDN on the portable DTRS?

A

Press the green shortcut button twice

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30
Q

How do you deregister a TDN on a portable DTRS?

A

Press the yellow shortcut 3 times

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31
Q

What are the types of emergency calls?

A

TEC
REC
000 Emergency (90 000)

32
Q

Why should you plan your message?

A

Planning Prevents Poor Performance (PPPP)

33
Q

What is communication protocol?

A

Never assume understanding, ensure read back is correct
Acknowledge transmission only when safe to do so
Ensure message is free of stress and frustration

34
Q

What do you do if the message is unclear or incorrect?

A

Challenge to clarify or correct

35
Q

What are the 5 barriers to effective communication?

A

Loud environment
Poor connection
Making assumptions
Ambiguous wording
Speaking to someone with a strong accent

36
Q

What is the simplex radio system?

A

Radio communication that only flows in one direction at a time
i.e two people cannot speak at once

37
Q

What key things should you remember when communicating over the DTRS?

A

Be confident to challenge unprofessional behaviour
Learn the phonetic alphabet and standard phrasing
Practice sending well structured messages
Don’t make assumptions

38
Q

How do you decipher a TDN?

A

1st Digit = Line train is running on
2nd Digit = Direct or City Loop (Direct 0-5, City Loop 6-9)
Last two digits = Even Up, Odd Down

39
Q

Can you depart without a TDN?

A

No

40
Q

How do you operate a signal post telephone?

A
  1. Open the case door
  2. Raise the handset to ear
  3. Wait for Train Controller or Signaller to answer
41
Q

How do you operate a Flinders Street Operation telephone?

A
  1. Open the cabinet with a 5P key turned 360 degrees
  2. Lift the handset
  3. Press the appropriate button (Flinders Street control room or Metrol)
42
Q

How does the DTRS operate?

A

Via cellular communication, a low signal will cause the DTRS to roam for a better signal

43
Q

What is the 2nd highest priority call on the DTRS?

A

TEC

44
Q

What calls can override others?

A

Any call with a higher priority
Example: A TEC call would be cancelled if a REC was initiated in the area

45
Q

Who is the DTRS a primary communication device between?

A

Train drivers
Train controllers
Area controllers
Signallers

46
Q

What should you do if you receive an SMS on the DTRS?

A

Report it immediately to Train Control

47
Q

What should you do if a call fails to connect?

A

Report it as per FMP (TMM) and use another method of communication

48
Q

When should you operate the DTRS?

A

When safe to do so

49
Q

When can you use your Metro issued phone?

A

Business requirements or emergencies
Secondary form of communication in emergencies or for fault finding
When system coverage is poor or DTRS fails

50
Q

How long does it take for the fixed DTRS to answer automatically?

A

4 seconds

51
Q

How long does it take for the portable DTRS to answer automatically?

A

2 seconds

52
Q

What should you do if it is unsafe to respond to a call?

A

Ask the caller to stand by

53
Q

What will the DTRS display when powering up?

A

Initialising
Powering Up/Testing
Testing
Test Complete

54
Q

How long does the DTRS last for when overhead power is lost?

A

2 hours

55
Q

Can you use the AK button?

A

No

56
Q

What is the shortcut to contact the DAO? (Fixed and portable)

A

Fixed: Chair button
Portable: 4????

57
Q

Who do you report a lost or stolen portable DTRS?

A

Immediately to Duty Manager

58
Q

When must you take the portable DTRS?

A

Performing fault finding/rectification duties
Train prep
Dealing with a train emergency
Carrying out emergency actions to protect obstructed lines
Carrying out duties to rescue a failed train

59
Q

How do you cancel call forwarding on the DTRS?

A

Select Menu
Press 4
Cancelling diversion should display

60
Q

What happens if a train is not equipped with DTRS?

A

They will not receive REC calls and must be stopped by other means as per 1994 Book of Rules and Operating Procedures

61
Q

How do you unlock the portable DTRS?

A

*(asterisk) and Okay button quickly

62
Q

How do you speak on the DTRS?

A

Using the foot or fist PTT.
The DTRS will display speak if active and busy if someone else is talking.

63
Q

What happens if a REC call is made and no communication is made from the initiator?

A

Train Control will attempt to make contact with the driver.
They may authorise another train to proceed with Extreme Caution to inspect the line.

64
Q

How long till the DTRS will switch back to DTR from LTR?

A

10 seconds

65
Q

How do you change a call to a TEC from a regular call to Train Control?

A

Cancel the original call by pressing X and then press the TEC button

66
Q

What do you do if you make an accidental REC or TEC call?

A

State “REC/TEC made in error”
If REC Metrol will advise trains to resume normal running.

67
Q

What is a group call used for?

A

Transmitting a CAN
General updates regarding operation of the network
Advising return to normal running following a REC

68
Q

What do you do if your portable DTRS is faulty?

A

Report to Duty Manager

69
Q

Can you answer the portable radio while in motion?

A

No, only when safe to do so.

70
Q

How do you clear messages or error from the DTRS?

A

Press the X button to clear the message or error
Report faults as per FMP.
Report SMS to TC.

71
Q

What is the process once you have received a REC call?

A

Stop using a normal brake application
Listen - do not speak unless adding additional information.
Act under instruction from Train Control

72
Q

Who handles inquiries?

A

Station staff

73
Q

Who do you discuss policies with?

A

Depot Manager

74
Q

Who do you discuss procedures with?

A

Principal Drivers

75
Q

When can you make PA announcements?

A

When safe to do so

76
Q

How do you turn on the portable DTRS?

A

Hold the red “hang up” button

77
Q

How do you prevent hearing damage when using the portable DTRS in amplified mode?

A

Hold it away from your ear
Turn down the volume

Train Driving (91 decks)

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