HPM 60.1 Flashcards

1
Q

Information Management Division is responsible for?

CHP Radio

Telecommunications

Information systems/programs

All the above

A

All of the above

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2
Q

What three sections comprise the Communication Centers Support Section?

Training Unit

Dispatch Unit

Administrative Support Unit

Operational Support Unit

a, c, d

A

a, c, d

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3
Q

The Information Technology Section maintains and supports the Departments statewide infrastructure of?

Networks and enterprise-wide databases

Radio communications

Cellular databases

A

Networks and enterprise-wide databases

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4
Q

Telecommunications Section is responsible for?

Networks and enterprise-wide databases

Computer Aided Dispatch (CAD)

Radio network used by CHP.

Help Desk

A

Radio network used by CHP.

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5
Q

Telecommunication Section is comprised of what three units?

Application Services Group

Emerging Technology Units

Administrative and Operational Support Unit

Customer Service Group

Technical Service Unit

b, c, e

A

b, c, e

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6
Q

Who is responsible for the implantation of departmental telecommunication policies and procedures?

SSU Captain

Division Assistant Chief

Division Chief

Division FSU Sergeant

A

Division Chief

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7
Q

In the absence of an area Commander or a dispatch center, who assumes command?

Sergeant

PSDS Supervisor I

Lieutenant

PSDS Supervisor II

A

PSDS Supervisor II

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8
Q

Public Safety Operators responsibilities include the following except?

Dispatching field units and other appropriate resources as necessary

Operating CC equipment, including telephone systems, and various computer terminals.

Receiving and disseminating information critical to the safety of the motoring public, field units, and allied agency personnel.

A

Dispatching field units and other appropriate resources as necessary

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9
Q

he California Highway Patrol (CHP) statewide Computer Aided Dispatch (CAD) system provides a ____________________ method of documenting emergency and nonemergency information received from the public, allied agencies, and CHP field personnel.

Systematic and thorough

Concise and uniform

Efficient and expedited.

Fast and effective

A

Concise and uniform

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10
Q

In the event of a complete CAD failure what documents shall be used?

CHP 50, CHP 51, CHP 52

STD 260, STD 261, STD 262

CHP 412, CHP 413, CHP 414

CHP 140, CHP 141, CHP 142

A

CHP 140, CHP 141, CHP 142

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11
Q

How many years shall CHP 140 / CHP 141 / CHP 142 be kept?

1 Year

3 Year

5 Years

6 Months

A

3 Year

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12
Q

In the event of a complete CAD failure what purpose does the CHP 144 serve?

Secure and/or provide critical information regarding all subjects, including juveniles, who are transported to a hospital and/or medical facility, who are deceased, or incarcerated.

Secure and/or provide critical information regarding traffic crashes.

Secure and/or provide critical information regarding employee 121’s.

Secure and/or provide critical information regarding pursuit reporting system.

A

Secure and/or provide critical information regarding all subjects, including juveniles, who are transported to a hospital and/or medical facility, who are deceased, or incarcerated.

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13
Q

What is the purpose of the CHP 263B?

Maintain a record of DUI arrests.

Maintain a record of all PCF violations.

Maintain a record of each release of criminal offender record information.

Maintain a record of weekly calls for service.

A

Maintain a record of each release of criminal offender record information.

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14
Q

A CHP 263B shall be retained and available for inspection for a period of?

Not less than 1 year

Not less than 5 years

Not less than 10 years

Not less than 3 years

A

Not less than 3 years

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15
Q

Generally, information released to the news media should be limited to?

Known facts.

Common sense

Secondhand information

Hearsay

A

Known facts

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16
Q

The CHP 288A (Report of Collision) and CHP 288B (Report of Arrest) forms shall be maintained for?

1 month

3 months

1 year

6 months

A

3 months

17
Q

The required retention of dispatch recordings is _________ and CAD logs is___________?

2 years and 4 years

6 months and 1 year

1 year and 1 year

1 year and 3 years

A

1 year and 3 years

18
Q

The use of state telephones by employees for other than state
business _____ be restricted to emergency matters only.

May

Should

shall

A

Shall

19
Q

Ninety-five percent of incoming 9-1-1 calls shall be answered within
15 seconds. T/F

A

True

20
Q

Roadside assistance calls are nonemergency in nature and may or may not require CHP action. Disabled female motorist vehicles with assistance en route and disabled vehicles with no assistance en route will require CHP action.

A: True

B: False

A

True

21
Q

The Department assist and cooperate with other agencies in notifying the immediate family of persons killed or seriously injured as a result of traffic collisions investigated by CHP.

A: May

B: Should

C: Shall

D: Can

A

C: Shall

22
Q

What is the form that is used for radio trouble reports?

CHP 474

CHP 272

CHP 361

CHP 402

A

CHP 272

23
Q

True/False. The system (CLETS) shall be used exclusively for the official business of the state.

A

True

24
Q

True/False. Employees who intentionally disclose personal or confidential information to unauthorized persons or entities are subject to disciplinary action up to and including dismissal.

A

True

25
Q

CLETS records must be ____________ when disposed of.

Thrown away

Burned

Shredded on a cross-cut shredder

Shredded on a normal shredder

A

Shredded on a cross-cut shredder

26
Q

Field units should utilize MDC terminals for non-emergency incidents or inquiries only. Which of the following apply?

To enhance officer safety, “officer needs assistance” or Code 2 backup requests shall be made verbally via the radio to ensure responding field units are provided pertinent information.

All PSDs shall acknowledge these types of requests verbally via the radio and not on the MDC to ensure responding field units are provided pertinent information.

The MDC should not be used to transmit a Code 4 during an emergency in

progress incident. The PSD shall broadcast the Code 4 to all units over the air.

All of the above

A

All of the above

27
Q

Incident assignments and acknowledgement from field units should not be made via MDC, if at all possible. How should this be accomplished?

Reports of traffic collisions, crimes in progress, traffic hazards, and emergency incidents shall be broadcast by PSDs to field units via the radio.

The assignments of a CAD incident may be forwarded to a field unit’s MDC as

a supplemental form of notification.

Field units should verbally acknowledge all assignments via the radio.

They may respond to the assignment using the MDC “en route” function if the

PSD is unusually busy, minimum radio traffic has been requested, or the radio has been put on a clearance.

All of the above

A

All of the above