GO 100.74 Flashcards
Individuals who wish to file a complaint against a California dealer may do so at any Area office. If necessary, Area personnel shall provide assistance in completing what form?
CHP 348
STD 278
STD 271
CHP 348
No investigation about a California dealer shall be initiated until the complainant completes and signs what?
CHP 348
STD 278
STD 271
CHP 348
Complaints against California dealers shall be investigated only after one of two things, what are they? A dealer has refused to correct the alleged safety equipment-related defects, or when the selling dealer refuses to install a required pollution control device.
True or False
True
Equipment complaints involving sales of vehicles between private parties shall not be investigated except those involving pollution control devices. Pollution control device complaints shall be investigated for possible prosecution against the seller, and to assist the buyer in applying for a transfer of registration within the statutory period of how long?
10-day period
True or False
True
Area commanders should contact who to establish reasonable purchase elapse times and/or vehicle mileage operation criteria applicable to dealer responsibility violations?
local district attorney
DMV
Enforcement and Planning Division (EPD)
local district attorney
Areas receiving a completed CHP 348 for an alleged violation not within their geographical area of responsibility shall do what with the CHP 348?
forward the form to the appropriate Area. Complainants shall be advised of this action.
Forward the form to their respective Division. Complainants shall be advised of this action.
forward the form to the appropriate Area. Complainants shall be advised of this action.
The CHP 216 shall include the results of the investigation of a dealer violation, in a closing statement what possible five outcomes?
Answer: (1) Is unfounded, (2) Is of a civil nature, (3) Is terminated by the complainant, (4) Is terminated due to the unavailability of the complainant, or (5) Is a substantiated violation; and (a) A criminal complaint has been filed, or (b) A criminal complaint was requested and subsequently denied by the city or district attorney’s office.
True or False
True
