HPM 10.4 Flashcards
A complaint allegation will have one of five findings. Which finding category does not belong?
A. Sustained
B. Unintentional Error
C. Undetermined/No Finding
D. Departmental
E. Exonerated
F. Intentional
F. Intentional
The normal suspense period for complaints received at
the command, or forwarded from BIA is ______?
15 Days
30 Days
45 Days
60 Days
60 Days
The suspense period for legislative complaints is ______?
15 Days
30 Days
45 Days
60 Days
30 days
A citizen formally files a complaint with a variety of allegations ranging from citation validity to sexual contact. What classification of complaint is used?
A: Category I
B: Category II
C: Departmental Complaint
D: Other Complaint
A: Category I
The CHP 240, Complaint Investigation, and the CHP 240C, Witness List, shall have appropriate information listed. A complainant who is not known or refuses to provide their information is listed as “Anonymous”, but how do you list someone who is known yet wants to remain anonymous?
A: List them as “John/Jane Doe” and do not list any address or telephone information.
B: List them as “Confidential” and do not list any address or telephone information.
C: List them as “Anonymous” and include all known contact information.
D: All of the above would be appropriate.
B: List them as “Confidential” and do not list any address or telephone information
Closing correspondence with a complainant is required?
A: Always
B: Usually
C: Seldom
D: Not
A: Always
Your conduct on this occasion [these occasions] was unacceptable and will not be tolerated by this Department. If you engage in similar conduct in the future, the Department may take Adverse Action against you based on the incident[s] cited in this documentation, as well as any future incidents.” This is called what?
A: Miranda Warning
B: Beheler Advisement
C: Basemore Admonition
D: Final Warning
C: Basemore Admonition
At what point will the employee be allowed to review the investigation?
A: Once the investigation has started.
B: Once the investigation has been sent to the commander for review.
C: Once the investigation has been sent to division for review.
D: Once the investigation has been completed, documented, and approved.
D: Once the investigation has been completed, documented, and approved.
Generally, who is the approving authority for Category 2 complaint investigations?
A: The investigating sergeant
B: The area commander
C: The division commander
D: The area commander, but division commander may reserve approval authority as deemed necessary
D: The area commander, but division commander may reserve approval authority as deemed necessary
Whether the Area Commander or Division Commander is the approving authority, who retains the ORIGINAL investigation?
A: The investigating command
B: The division office
C: Bureau of Internal Affairs
D: Headquarters
A: The investigating command
An employee refuses to sign the CHP 240. What SHALL a supervisor do?
A: Force the employee to sign.
B: Advise the employee refusing to sign is considered insubordination.
C: Note this in the employee signature block on the form and, If practical, an additional supervisor should act as a witness and note as such in the employee signature block on the CHP 240.
D: Advise the employee they will be placed on administrative leave until they sign the CHP 240.
C: Note this in the employee signature block on the form and, If practical, an additional supervisor should act as a witness and note as such in the employee signature block on the CHP 240.
An employee covered by POBR wants to write a response to the investigation or corrective/closing documentation. How long do they have for the response to be written and received by the Department?
A: Within 10 days
B: Within 30 days
C: Within 60 days
D: Within 1 year
B: Within 30 days
At what point will the employee be allowed to review the investigation?
A: Once the investigation has started.
B: Once the investigation has been sent to the commander for review.
C: Once the investigation has been sent to division for review.
D: Once the investigation has been completed, documented, and approved.
D: Once the investigation has been completed, documented, and approved.
Generally, who is the approving authority for Category 2 complaint investigations?
A: The investigating sergeant
B: The area commander
C: The division commander
D: The area commander, but division commander may reserve approval authority as deemed necessary
D: The area commander, but division commander may reserve approval authority as deemed necessary
Whether the Area Commander or Division Commander is the approving authority, who retains the ORIGINAL investigation?
A: The investigating command
B: The division office
C: Bureau of Internal Affairs
D: Headquarters
A: The investigating command
