HPM 5.1 Flashcards
True or False: Correspondence as used in this manual means all communications prepared on CHP letterhead or using the CHP 51WP Memo except for publications and transmittal memos. (Ch. 1 pg 1-3 section
True
What color ink shall be used to sign all correspondence? (Ch 1 pg 1-4 sec d)
Blue
Red
Black
Green
Blue
What is the maximum allowable time to act on correspondence? (Ch 1 pg 1-4 sec f)
10 working days. Otherwise, an interim response is required.
10 calendar days. Otherwise, an interim response is required.
15 working days. Otherwise, an interim response is required.
15 calendar days. Otherwise, an interim response is required.
15 working days. Otherwise, an interim response is required.
Which format shall be used for correspondence between state agencies? (Ch 1 pg 1-4 sec g note)
CHP Letterhead
CHP 51WP
Texting
CHP 51WP
Which format shall be used for outside of state agencies? (Ch 1 pg 1-4 sec g note)
Departmental email
CHP Letterhead
CHP 51WP
Block format
CHP Letterhead
Who is the approving agency for all correspondence to members of Congress or the President’s Cabinet, requests for Congressional Action, or any other federal official? (Ch 1 pg 1-4 sec h)
Department of Human Resources.
The California Highway Patrol
California State Transportation Agency (CalSTA)
California Communications Agency
California State Transportation Agency (CalSTA)
Which office shall be coordinated with for correspondence replying to inquiries from members of the legislature? (Ch 1 pg 1-5 sec L)
Office of Special Representative
Office of the Commissioner
Office of the Governer
Office of the Legislature
Office of Special Representative
What is the reference source used to determine rules for punctuation, capitalization, spelling and grammar? (Ch 1 pg 1-5 sec o)
The Elements of Style.
The Blue Book of Grammar.
Webster’s Grammar Usage and Punctuation.
The Gregg Reference Manual
The Gregg Reference Manual
True or False: There are two types of Departmental Correspondence; Category I, CHP 51WP and Category II, California Highway Patrol (CHP) letterhead.
True
What are the two matters in which Field Division Chiefs and Area Commanders are not authorized to correspond?
Policy determination and/or changes.
Higher levels of command or potential to have significant effect upon the Department, state and/or its employees.
Departmental transfers
A and B
A and B
What are the four elements that shall be used on all headquarters correspondence? Which one is incorrect?
a) Signatory’s location code. b) Signatory’s identification. c) Composer’s identification. d) Office of Primary Interests (OPI) location code. e) Composer’s Rank
e) Composer’s Rank
True or False: The International System of 24-hour, four-digit time designation shall be used for intradepartmental correspondence and the American System of time expression shall be used in interdepartmental correspondence.
True
Single paragraph correspondence shall be _________ spaced and multiple paragraph correspondence shall be _________ spaced.
single/double
single/triple
double/double
none of the above
single/double
True or False: Departmental correspondence should be prepared in Times New Roman or Arial.
True
A category 1 correspondence is conducted on what correspondence?
a) CHP Letter Head
b) CHP 51 Memorandum
c) CHP Email
d) Note
b) CHP 51 Memorandum
The purpose of a CHP 51 WP (Memorandum of Correspondence) is for what two types of correspondence?
a) Interdepartmental
b) Intradepartmental
c) Punishment
d) A and B
d) A and B
Memorandums used to transmit publications shall be prepared in accordance with what HPM?
a) HPM 10.1
b) HPM 9.3
c) HPM 1.1
d) HPM 100.3
HPM 1.1
Correspondence Format. Departmental correspondence should or shall be formatted using the appropriate software and applicable templates available to Offices of Primary Interest (OPI) for that purpose?
Answer: The template for formatting the CHP 51WP shall be used by OPIs when creating memorandums
Answer: The template for formatting the CHP 51WP SHALL be used by OPIs when creating memorandums
A category 2 correspondence is conducted on what correspondence?
a) CHP letterhead
b) Email
c) Memo
d) None of the above
a) CHP Letterhead
The California Highway Patrol (CHP) letterhead is used when preparing correspondence in letter format to correspondence directed to agencies or individuals outside of California state government, elected state officials, commendations for departmental and other state employees.
True or False
True
A COMMUNICTAIONS NETWORK MESSAGES ARE A METHOD BY WHICH THE CHP DISEMINATES INFORMATION THROUGHOUT THE DEPARTMENT.
True or Falss
True
What is the length of time a Commnet is considered valid?
a) 120 days
b) 60 days
c) 90 days
d) 180 days
c) 90 days
WHO MUST APPROVE A COMMNET THAT ANNOUNCES NEW POLICY OR CHANGES IN POLICY?
a) The OPI
b) OLA
c) The Commissioner
d) the Academy
c) The Commissioner
What parcel carrier is to be used when mailing communications between offices?
a) USPS
b) UPS
c) FedEx
d) On Trac
a) USPS
