HPM 22.8 Flashcards

1
Q

What are some examples of programs the Department has created and geared towards community outreach? (ref Ch 1 pg. 1-4section 2b).

a) Sober Grad

b) CHiPs for Kids

c) El Protector

d) All of the above

A

d) All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

True/False: The two pillars of community outreach. Community partnerships and problem solving.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Community partnerships and problem solving except?

a) Responsibility,

b) Public Support,

c) Communication,

d) Problem-Solving,

e) Identification of Traffic Safety Problems.

f) Enforcement

A

f) Enforcement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What Office may be utilized by all employees as a resource for enhancing the Department’s public relations activities? (ref Ch 1 pg. 1-10 section 7a).

a) Office of Community Outreach and Media Relations (COMR)

b) Office of Employee Relations (OER)

c) Office of Special Representative (OSR)

d) OESA

A

a) Office of Community Outreach and Media Relations (COMR)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A CHP 320- Public Relations Activity Summary, shall be retained at the Area for a period of _____? Area shall forward a copy of the CHP 320 each quarter to Division no later than the ___ of the month following the quarter? (ref Ch 1 pg. 1-13 section 8b1).

a) One Year. 10th day

b) Three years. 10th day

c) Four years. 5th day

A

a) One Year. 10th day

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

_______ _______ is based on the collective involvement of law

enforcement, community, local businesses, media, government officials, and

elected representatives in a cooperative partnership to positively impact traffic safety. (ref Ch 2 pg. 2-6 section 4b)

Community outreach

Problem Solving

A

Community outreach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

______ _______ is a process to identify a problem, bring people and/or groups

together to gather data and develop teamwork. It develops and implements a solution, along with a purpose, to solve or prevent similar problems. (ref Ch 2 pg. 2-11 section 9a).

Problem solving

Diagnostic Approach

A

Problem solving

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The scanning, analysis, response, and assessment (SARA) model is the most widely used ____ _____ process in law enforcement. (ref Ch 2 pg. 2-12 section 10a).

Data analysis

Problem solving

Diagnostic Approach

A

Problem solving

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The goal of Community Services Surveys (CSS) is to provide the community with a method to informally relay their opinions and impressions of the CHP. (ref Ch 2 pg. 2-13 section 11a).

True

False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The activities used to manage the image of the California Highway Patrol’s activities directed toward accomplishing the departmental mission, meeting objectives, and attaining departmental goals through information dissemination and enforcement is a definition of what?

a) Public Relations

b) Community Outreach

c) Education Outreach

d) None of the above

A

Public Relations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Public relations can be divided into two separate area?

a) External
b) Internal
c) Community
d) A and B

A

d) A and B

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Who is responsible for pursuing an effective public relations program?
a) Command Staff
b) Officers
c) Civilian Staff
d) All Employees

A

d) All employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Employees ____ ________ comment on personalities, divulge confidential information, or render personal opinions on matters of policy.

a) Should not

b) May not

c) Shall not

A

c) Shall Not

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

California Highway Patrol employees ______ _________ participate while on duty in parades, community or organization celebrations, or advocacy events without prior
approval of their commander. (Chapter 4 Pg. 4-4 Section b)

SHALL NOT

SHOULD NOT

MAY NOT

A

Shall Not

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

While off duty can an officers ________ __________ make public statements, speak on behalf of the department, display or carry banners or signs with the CHP name or logo? (Chapter 4 Pg. 4-4 Section c 1and 2)

SHALL NOT

MAY NOT

SHOULD NOT

A

SHALL NOT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

CHP ________ have a Youth Mentor Program?

a) Should

b) Shall

c) May

A

Shall

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

The Area mentor is responsible for sending a quarterly report to division by?

a) No later than 5 days after the end of each reporting period. (Chapter 6 Pg. 6-4 through 6-5 Section f)

b) No later than 10 days after the end of each reporting period. (Chapter 6 Pg. 6-4 through 6-5 Section f)

c) No later than 15 days after the end of each reporting period. (Chapter 6 Pg. 6-4 through 6-5 Section f)

A

c) No later than 15 days after the end of each reporting period. (Chapter 6 Pg. 6-4 through 6-5 Section f)

18
Q

How many hours of mentoring leave can you qualify for in one year?

40 hours (Chapter 6 Pg. 6-5 Section 5( b) 1)

80 hours (Chapter 6 Pg. 6-5 Section 5( b) 1)

120 hours (Chapter 6 Pg. 6-5 Section 5( b) 1)

A

40 hours

19
Q

True/False: The forms we use to record the time spent on mentoring activities are a CHP 177A, Daily Mentoring Activity Log, and CHP 177B, Employee Quarterly Mentor Activities. (Chapter 6 Pg. 6-6 Section (c) 1)

A

True

20
Q

Question: The Explorer Program falls under Quality Assurance Standards. However, the department will only allow how many advisors per Explorer Post to use mentoring leave?

one advisor per Explorer Post. (Chapter 6 Pg. 6-8 Section 6)

one advisor per Explorer Post, plus an alternate. (Chapter 6 Pg. 6-8 Section 6)

two advisor per Explorer Post. (Chapter 6 Pg. 6-8 Section 6)

A

one advisor per Explorer Post. (Chapter 6 Pg. 6-8 Section 6)

21
Q

What form shall be used when eligible employees want to utilize paid mentor leave?

a) ATS

b) CHP 71 (Chapter 6 Pg. 6-7 Section 4)

c) CHP 330

d) Both A and B

A

d) Both A and B

22
Q

True/False- Start Smart was created to address the growing concern that motor vehicles crashes was the leading cause of death amongst teens. The Office of Community Outreach and Media Relations (COMR) commander serves as the Department’s designated program administrator, is responsible for the effectiveness of the Start Smart Program within the Department, and is responsible for any reporting requirements to the Office of the Commissioner.

A

True

23
Q

True/False- Start Smart was designed and created to address teens, although parents may attend, it is discouraged.

A

False, parents are encouraged to attend the class and participate

24
Q

HPM 22.8, 8-4) Each Area coordinator is responsible for quarterly reports, including a CHP 320, and submitting the reports to their Division coordinator no later than the __________of the first month following the end of the reporting period. Negative reports shall also be reported.

5th business day

5th calendar day

10th business day

10th calendar day

A

5th business day

25
Q

What is the goal of the APIOP?

a) Improve the communication between Officers and the Asian Pacific community.

b) Improve the quality of life for Asian Pacific community in California,

c) Improve disparities between law enforcement and the Asian Community.

d) Reduce the number of Asian-surnamed drivers and victims involved in traffic-related crashes.

A

d) Reduce the number of Asian-surnamed drivers and victims involved in traffic-related crashes.

26
Q

The focus of the program is to utilize California Highway Patrol officers which?

a) Are dedicated to the program.

b) Have a background in community outreach.

c) Of Asian and Pacific Islander ancestry or bilingual and bicultural officers.

d) Live in population centers with high Asian Pacific communities.

A

c) Of Asian and Pacific Islander ancestry or bilingual and bicultural officers.

27
Q

Who is the program administrator of the APIOP?

a) Office of Employee Safety and Assistance

b) Community Outreach and Marketing Section

c) Office of Employee Relations

d) Office of Media Relations

A

b) Community Outreach and Marketing Section

28
Q

In 1987, an analysis of _________________ indicated that the incidence of victims with Hispanic surnames _____________________ was significantly higher than that of the general population.

a) Law enforcement contacts / arrests

b) Activity Tracking System / traffic stops

c) Traffic crash data / involved in fatal motor vehicle crashes and other serious traffic safety violations.

d) FBI data / incarcerations

A

c) Traffic crash data / involved in fatal motor vehicle crashes and other serious traffic safety violations.

29
Q

What is the goal of the EPP?

a) Reduce the number of fatal and injury traffic crashes and victims killed and injured involving Hispanic/Latino drivers.

b) Educate and inform the Hispanic community while building better relationships.

c) Encourage positive traffic safety behaviors.

d) All of the above.

A

d) All of the above.

30
Q

What is the driving force and focus of the program?

a) Use a uniformed road officer.

b) Use a Public Information Officer.

c) Use a uniformed officer of Hispanic ancestry.

d) Use EEP headquarters Sergeant.

A

c) Use a uniformed officer of Hispanic ancestry.

31
Q

Who awarded a grant to the CHP for the EPP?

a) National Highway Traffic Safety Administration

b) California Office of Traffic Safety

c) California Department of Transportation

d) None of the above.

A

b) California Office of Traffic Safety

32
Q

When is the Badges of Honor published?

a) Monthly

b) Bi-Weekly

c) Annually

d) Bi-Annually

A

c) Annually

33
Q

Traffic safety literature is maintained by?

a) Commissioners Office

b) Office of Inspector General

c) Emergency Operations and Safety Section

d) Offices of Primary Interest

A

d) Offices of Primary Interest

34
Q

The use of official CHP insignia decals ____________ be approved by the Commissioner’s Office.

Shall

Must

May

Should

A

Must

35
Q

True or False - The Department has exclusive rights to official CHP insignia and decals.

A

True

36
Q

Any employee who receives a request for official decals __________ refer the person making the request to Community Outreach and Media Relations.

May

Should

Shall

A

Shall

37
Q

Once a vehicle restoration is completed the registered owner is required to?

a) Contact Community Outreach and Media Relations

b) Contact the Commissioner’s Office

c) Contact the Division Public Information Officer and arrange an inspection of the vehicle.

d) Contact the Area Public Information Officer at their local Are CHP Office and arrange in inspection of the vehicle

A

d) Contact the Area Public Information Officer at their local Are CHP Office and arrange in inspection of the vehicle

38
Q

Once the vehicle has passed the inspection, the PIO will provide the registered owner the following.

CHP 70

CHP 404

CHP 266

CHP 33

A

CHP 404

39
Q

In no event _________ the vehicle be used at or in conjunction with an event where one would reasonably assume that the CHP supports or endorses a political or social cause which is not directly related to the mission of the CHP.

Shall

Should

May

A

Shall

40
Q

Within _______ days from the date of decals issued, a copy of the CHP 404, a copy of the vehicle’s registration, and photographs of the vehicle showing the decals properly affixed shall be forwarded to COMR.

1

3

10

5

A

10