CH # 44: Written Comuncations Flashcards

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1
Q

1) heading (date and return address)
2) inside address (name and address of recipient)
3) salutation or greeting (below #2, greeting 2 begin a letter,
includes name and tittle)
4) body (content)
5) complimentary closing (polite ending)
6) signature, printed signature and tittle (4 or 5 lines below CC)
7) end notations (uppercase 4 who composed, lowercase 4 who
typed)

A

Parts of a business letter

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2
Q

A letter 4mat where the letterhead is centered but everything else is left justified

1 or 2 blank lines between paragraphs

Allows 4 rapid entry of info and easy formatting

A

Full block style

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3
Q

A form of a business letter where the inside address, salutation, body and reference lines r left justified while the the date line, complementary closing and the printed signature line r centered or right justified

1 or 2 blank lines between paragraphs

A

Modified block style

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4
Q

2 names 4 a business letter format where the inside address, salutation, body and reference lines r left justified while the date line, complementary closing and the printed signature line r on a tab at the center or right justified

All paragraphs are indented 5 - 8 spaces (the only difference between this style and modified block style)

Double spaces between paragraphs

A

Semiblock style

Modified block w/indented paragraphs

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5
Q

2 assemble the pages of a document in numeric order

A

Collate

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6
Q

Words used as a polite ending 2 a letter just b4 the writers signature

Ex: sincerely or yours truely

A

Complimentary closing

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7
Q

2 produce double-sided copies by storing images from both sides of the original in the memory of a photocopier

A

Duplex

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8
Q

The exchange of information from 1 computer 2 another using telecommunication

A

E-mail

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9
Q

2 names 4 the transmission of scanned, printed material by telephone

A

Fax

Facsimile

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10
Q

The study of accepted rules used 2 create meaning in a language

A

Grammar

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11
Q

Lines of type that begin at the left margin of a document

A

Left justified

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12
Q

A sheet of stationary that r preprinted w/info about a business

Info includes the business name, address, telephone number and other info as needed

A

Letterhead

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13
Q

2 names 4 a form of communication w/in a company that is usually short and limited to 1 subject

The tittle of this form is at the top of a page

4 headings that commonly appear at the top r: 
TO:
FROM:
DATE:
SUBJECT:

Body is single spaced

Can b easily sent 2 all on a distribution list or as an e-mail attachment

A

Memo

Memorandum

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14
Q

2 identify and correct errors in a document

A

Proofread

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15
Q

Type that is aligned w/the right margin in a document

A

Right justified

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16
Q

The greeting that begins a business letter

Placed 1 or 2 lines below the inside address

Only tittle and last name r used followed by a colon
Ex: Dear Mr. Olsen:

A

Salutation

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17
Q

A business letter 4mat in which all the elements r left justified

The greeting is replaced by a subject line in all caps 3 lines below the inside address

Complementary closing and printed signature r replaced by a signature in all caps 5 lines below the body

A

Simplified letter style

18
Q

A standard form 2 which additional info can b added as needed

A

Template

19
Q

A part of a business letter that includes the return address and date line

Date line month is spelled out and is 2-3 lines below the return address

A

Heading

20
Q

A part of a business letter that includes the name and address of the party the letter is being sent 2

Information is singled spaced w/1 or 2 blank lines between the different parts of a letter

The position is determined by the placement of the body of the letter in the center of the page

A

Inside address

21
Q

Contains the content of the letter

Single spaced w/in a paragraph but double spaced between paragraphs

A

Body of the letter

22
Q

A part of a business letter that includes the printed signature and written signature both using credentials

Always leave 4-5 blank lines below the complementary closing 2 leave room 4 the written signature

A

Written signature, printed signature and tittle

23
Q

Various pieces of info that r placed 1 or 2 lines below the printed signature and uses “enclosure or enc. 2 indicate additional info included w/the letter

Includes the initials of both who composed the letter and who typed the letter. The composer initials r in all caps while the typer initials r lowercase and they r always separated by a : or /
Ex: DB/mb

Other info can include billing info or log of visits ect…

This is where cc or bcc r used (carbon copy or blind carbon copy)

A

End notations

24
Q

A part of speech that is the name of a person, place or thing

2 types: common(general things) and proper(names of individuals or places and r capitalized)

A

Nouns

25
Q

A part of speech that is used in place of a noun

Ex: I, me, U, he/she, it and they

A

Pronouns

26
Q

A part of speech that is either a action or a state of being

Action uses words like talk, sing, help and communicate

State of being uses words like is, r, feel or seem

A

Verbs

27
Q

A part of speech that modifies or qualifies a noun

A describing word(s) 4 a noun

Also includes a, an and the

A

Adjectives and articles

28
Q

A part of speech that modifies a verb, adjective or another of this type

Includes words that question like how and where and words that end in -ly

A

Adverbs

29
Q

A part of speech that shows the connection of a noun or pronoun 2 some other word

Used especially 2 describe a relation 2 space, time or possesion

Ex: on, in, of, 2

A

Prepositions

30
Q

A part of speech that joins words, phrases or clauses in a sentence

Ex: and, but, or and because

A

Conjunctions

31
Q

A part of speech that is a word that expresses feelings and is often followed by an !

Ex: yeah!, ouch!

Rarely used in correspondence or reports

A

Interjections

32
Q

A part of sentence structure that contains a subject and a verb only, no additional words

A

Independent clause

33
Q

2 names 4 a part of sentence structure that contains a subject and a verb w/additional words in order 2 b meaningful

A

Dependent clause

Subordinate clause

34
Q

A sentence structure that contains 1 independent clause

A

Simple sentence

35
Q

A sentence structure that contains 2 independent clauses joined using a conjunction and a comma

A

Compound sentence

36
Q

A sentence structure that contains 1 independent clause and 1 or more dependent clauses

When it begins a sentence, it is followed by a comma. (prepositional phrases)

A

Complex sentence

37
Q

A type of sentence error that only consists of a dependent clause only

A

Sentence fragment

38
Q

A type of sentence error that is a sentence in which includes 2 or more independent clauses r joined w/out using a conjunction

A

Run-on sentence

39
Q

A type of sentence error that is the incorrect use of a comma 2 separate 2 sentences

Adding a semicolon or a conjunction w/a comma can fix the problem

A

Comma splice

40
Q

Contains a confidentiality statement, name of recipient and the number of pages being sent

A

Cover sheet