CH # 41: Telephone Techniques Flashcards
1
Q
The act of speaking clearly and concisely
A
Enunciation
2
Q
An electronic device that notifies the recipient 2 recieve a message or return a telephone call
A
Pager
3
Q
A cell phone w/computer capabilities
A
Smart phone
4
Q
A method of delivery, storage and retrieval of telephone messages that is built in2 the telephone system
A
Voicemail
