We Want Your Vehicle (30-month Trade Script)

Question 1

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)

Here’s why I’m calling. This time of year, we have high levels of interest for (car name)s just like yours. They are great (ADAPT TO SPECIFIC MODEL EX. STUDENT CAR, SLIGHTLY USED ETC.) for us.

Right now, because of how much we can offer, many of our customers are getting into upgraded models today or tomorrow. Would you consider selling us your (car name) if we made you an aggressive offer?

(IF YES) Great! When would be the best time to get together?

(IF NO) That’s fine. The important part is that you are loving your product. We just wanted to present the opportunity.

__________________________

__________________________

Answer 1

(GO TO REFERRAL SCRIPT)

Question 2

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)

Here’s why I’m calling. This time of year, we have high levels of interest for (car name)s just like yours. They are great (ADAPT TO SPECIFIC MODEL EX. STUDENT CAR, SLIGHTLY USED ETC.) for us.

Right now, because of how much we can offer, many of our customers are getting into upgraded models today or tomorrow. Would you consider selling us your (car name) if we made you an aggressive offer?

(IF YES) Great! When would be the best time to get together?

(IF NO)

__________________________

__________________________

Answer 2

That’s fine. The important part is that you are loving your product. We just wanted to present the opportunity.

Question 3

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)

Here’s why I’m calling. This time of year, we have high levels of interest for (car name)s just like yours. They are great (ADAPT TO SPECIFIC MODEL EX. STUDENT CAR, SLIGHTLY USED ETC.) for us.

Right now, because of how much we can offer, many of our customers are getting into upgraded models today or tomorrow. Would you consider selling us your (car name) if we made you an aggressive offer?

(IF YES)

__________________________

__________________________

Answer 3

Great! When would be the best time to get together?

Question 4

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)

Here’s why I’m calling. This time of year, we have high levels of interest for (car name)s just like yours. They are great (ADAPT TO SPECIFIC MODEL EX. STUDENT CAR, SLIGHTLY USED ETC.) for us.

__________________________

__________________________

Answer 4

Right now, because of how much we can offer, many of our customers are getting into upgraded models today or tomorrow. Would you consider selling us your (car name) if we made you an aggressive offer?

Question 5

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)
__________________________

__________________________

Answer 5

Here’s why I’m calling. This time of year, we have high levels of interest for (car name)s just like yours. They are great (ADAPT TO SPECIFIC MODEL EX. STUDENT CAR, SLIGHTLY USED ETC.) for us.

Question 6

Hello is (cm name) there? Did I catch you at a good time?

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?

__________________________

__________________________

Answer 6

(ASK SOME QUALIFYING QUESTIONS ABOUT THE TRADE)

(CM RESPONDS)

Question 7

Hello is (cm name) there? Did I catch you at a good time?

__________________________

__________________________

Answer 7

This is Kaleb at Young Hyundai. I just wanted to call and thank you again for your business. Are you still enjoying your (car name)?