Bypassing Flashcards

1
Q

What is the price of this vehicle?

A

Acknowledge: That’ll depend on equipment and a few other factors.

Bridge: Speaking of price…

Control: Were you looking for something basic or more fully loaded?

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2
Q

What is my trade worth?

A

Acknowledge: My job is to get you the most for your trade.

Bridge: That reminds me…

Control: Are you going to be getting another product the same size as your trade or are you wanting a different body style?

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3
Q

Will you guys discount this product?

A

Acknowledge: I don’t think so, it’s one of our most popular models….

Bridge: With that being said…

Control: Would you prefer a lighter or darker exterior color?

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4
Q

I can get the product down the street for $____, can you beat that deal?

A

Before we worry about the price, first let’s make sure this is the car you want.

By the way….

Who is the product for; you, or someone else?

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5
Q

How much down payment will I need?

A

Acknowledge: Whatever works best for you.

Bridge: Aside from that…

Control: Would you prefer something more economic or are you interested more in performance?

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6
Q

What kind of interest rates do you have?

A

They change daily and our business manager deals with all of the major lending institutions to get you folks good rates….

That reminds me….

Were you looking for basic transportation or something with more equipment?

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7
Q

ABC

A

Acknowledge:

Bridge:

Control:

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8
Q

What interest rate do I qualify for?

A

We work with over 30 banks and lending institutions. My job is to get you the best rate you qualify for.

Before we get to that though,,,,

Were you wanting leather or cloth on the interior?

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9
Q

What will my payments run?

A

I don’t know… That’ll depend on the equipment…

Which reminds me…

Were you looking for something basic or more equipped?

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