Trade Script Flashcards

1
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another car you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

For that reason our appraisers tend to offer a lot more than other places can. When was the last time you had it appraised?

(If never) Really? It sounds like that’s our next step then.

(If they have) Great. That will give you a great basis for comparison.

(Set the appointment)

I’m going to let my appraisers know about your (car name) so that they can be ready when you arrive. When would be the best time for us to get together? How is __:__ or does __:__ work better?

(Set appointment on quarterly hour)

_____________________

A

(REFER BACK TO PHONE SCRIPT)

By the way, do you know where we’re located?

I’m going to send you an email confirmation for our appointment along with our address and directions. What’s your email?

Can I have a soda or bottled water available for when you arrive?

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2
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

For that reason our appraisers tend to offer a lot more than other places can. When was the last time you had it appraised?

(If never) Really? It sounds like that’s our next step then.

(If they have) Great. That will give you a great basis for comparison.

_____________________

A

(Set the appointment)

I’m going to let my appraisers know about your (car name) so that they can be ready when you arrive. When would be the best time for us to get together? How is __:__ or does __:__ work better?

(Set appointment on quarterly hour)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another car you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

For that reason our appraisers tend to offer a lot more than other places can. When was the last time you had it appraised?

(If never) Really? It sounds like that’s our next step then.

(If they have)
_____________________

A

Great. That will give you a great basis for comparison.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another car you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

For that reason our appraisers tend to offer a lot more than other places can. When was the last time you had it appraised?

(If never)
_____________________

A

Really? It sounds like that’s our next step then.

How well did you know this?
1
Not at all
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5
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

_____________________

A

For that reason our appraisers tend to offer a lot more than other places can. When was the last time you had it appraised?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another car you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

That’s good to hear!

_____________________

A

(Build value in their trade and adapt the reason why we want to buy it for our inventory based on the type of product it is. EX: slightly used, older unique, mechanic special, low miles)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another car you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

What’s got you looking for something new?

_____________________

A

That’s good to hear!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

Where did you buy it?

_____________________

A

What’s got you looking for something new?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes) Tell me more about it…

How many miles are on it?

_____________________

A

Where did you buy it?

How well did you know this?
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3
4
5
Perfectly
10
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes) Tell me more about it…

_________________________

_____________________

A

How many miles are on it?

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11
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no) Is there another care you would consider trading?
(If yes)

_________________________

_____________________

A

Tell me more about it…

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12
Q

By the way, what are you currently driving? Is that the car you’re trading in?

(If no)

_________________________

_____________________

A

Is there another care you would consider trading?

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13
Q

By the way, what are you currently driving? Is that the car you’re trading in?
_________________________

_____________________

A

(If no) Is there another car you’d consider trading?
(If yes) Tell me a little more about it….

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