Unassigned Customer Call Flashcards
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES) HELP THEM.
(IF CUSTOMER RESPONDS WITH NO)
No problem, the most important thing for you to know is that our relationship did not end when you took delivery but had only just begun.
If there’s anything you need, please reach out.
Do you have a pen and paper handy, or is text easier? I will send you my information, and I will be your point of contact moving forward.
_______________________
_______________________
Thanks so much for your time. Please enjoy your morning/afternoon/evening.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES) HELP THEM.
(IF CUSTOMER RESPONDS WITH NO)
No problem, the most important thing for you to know is that our relationship did not end when you took delivery but had only just begun.
If there’s anything you need, please reach out.
Do you have a pen and paper handy, or is text easier?
_______________________
_______________________
I will send you my information, and I will be your point of contact moving forward.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES) HELP THEM.
(IF CUSTOMER RESPONDS WITH NO)
No problem, the most important thing for you to know is that our relationship did not end when you took delivery but had only just begun.
If there’s anything you need, please reach out.
_______________________
_______________________
Do you have a pen and paper handy, or is text easier?
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES) HELP THEM.
(IF CUSTOMER RESPONDS WITH NO)
No problem, the most important thing for you to know is that our relationship did not end when you took delivery but had only just begun.
_______________________
_______________________
If there’s anything you need, please reach out.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES) HELP THEM.
(IF CUSTOMER RESPONDS WITH NO)
_______________________
_______________________
No problem, the most important thing for you to know is that our relationship did not end when you took delivery but had only just begun.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Is there anything that we can help you with in parts, service, or sales?
(IF CUSTOMER RESPONDS YES)
_______________________
_______________________
HELP THEM.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
_______________________
_______________________
Is there anything that we can help you with in parts, service, or sales?
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us. Do you still have the (car name)?
(IF CUSTOMER SAYS YES OR NO)
_______________________
_______________________
The reason I ask is we have recently had a shift in sales professionals, and we want to ensure that we are providing you the best service and experience here.
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
I just wanted to call and update our records on the product that you purchased from us.
_______________________
_______________________
Do you still have the (car name)?
Hello is (cm name) there?
Did I catch you at a good time?
This is Kaleb at Young Hyundai.
_______________________
_______________________
I just wanted to call and update our records on the product that you purchased from us.
Hello is (cm name) there?
Did I catch you at a good time?
_______________________
_______________________
This is Kaleb at Young Hyundai.
Hello is (cm name) there?
_______________________
_______________________
Did I catch you at a good time?
