NHA Practice Flashcards
What is 5’7” in centimeters?
67*2.54=170cm
While measuring a patient’s pulse, the MA should recognize that what factor can contribute to a erroneous pulse rate?
movement
What is 100.4F in C?
(100.4F-32)*5/9=38C
A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. What type of scheduling is this?
cluster scheduling
A MA is coding an office visit during which the provider reviewed the systems related to a patient’s chief complain but did not discuss the patient’s family or social history. What procedure code should the MA use for this visit?
expanded problem-focused history
A MA is encouraging a patient to increase their intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?
pears with skin
Where does the V4 electrode go for a 12-lead EKG?
at the 5th intercostal space, left midclavicular line
What abdominal quadrant is the major portion of the liver in?
right upper quadrant
A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the MA give the patient?
1.5 tablets
A MA is collecting blood samples to measure a patient’s cholesterol levels. What should the MA do before collecting the patient’s blood?
make sure the patient didn’t eat any food for the past 12 hours
A MA is assisting a provider with a repair of a laceration on a patient’s head. The provider’s prescription for the procedure includes an injection on 10 mL of lidocaine with epinephrine. What is the purpose of the epinephrine in the local anesthetic?
to reduce bleeding at the site
What cell structure is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?
cilia
What document indicates how a patient’s medical records will be used and disclosed by a medical office?
notice of privacy practices
A MA is classifying services that a patient requires. The MA should identify what as an ancillary diagnostic service?
pathology
Which patient should be seen first?
- adult runner with heart rate of 50/min
- older adult patient with diabetes and blood pressure of 80/42 mm Hg
- infant who is bottle fed and heart rate of 130/min
- adolescent gymnast with blood pressure of 108/64 mm Hg
older adult patient who has diabetes and a blood pressure of 80/42 mm Hg
A MA is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. What factor can interfere with the test results?
using an OTC vaginal cream prior to the test
A MA requests that a patient pay her insurance copayment at the time she arrives for her appointment. The patient becomes defensive and asks why she should pay for care she has not yet received. How should the MA respond?
I understand you’re concerned, so you’re welcome to pay at the end of your appointment.
What term refers to the range of fees charged by providers who have similar training and experience and practice in the same geographical area?
customary
A MA is talking to a patient who is experiencing home displacement following a hurricane. What resource should the MA refer the patient for information, support, and links to community services?
American Red Cross
A MA is reviewing a patient’s recent medical history and notes that she has a healing fracture of the distal femur. Where is this injury?
just above the knee
A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. What level of examination should a MA use for the procedural coding for this visit?
problem-focused examination
A MA is collecting a health history from an older adult patient who exhibits moderate hearing loss. What should the MA do?
remain within the patient’s view to allow lip-reading
A MA receives a denial of payment for a patient’s cholecystectomy. The reason stated is “noncovered service.” If this procedure was deemed emergent by the provider, what should the MA do?
instruct the patient to contact the insurer about the denial of payment
A MA is cleaning countertops and other surfaces after a surgical procedure in a provider’s office. What disinfectant should the MA use for this?
1:10 bleach and water solution
A MA is collecting information from a patient who reports persistent pain in the left upper quadrant. What organ is here?
stomach
A patient reports feeling depressed due to the recent loss of a partner. What stage of grief is this?
fourth
Denial
Anger
Bargaining
Depression
Acceptance
A MA is caring for a patient who has recently received a terminal diagnosis and is crying. What should the MA do?
allow the patient to cry
A MA is preparing to administer a liquid, oral medication to a patient. How should the MA dispense the medication?
pour the medication to the prescribed dose in the medicine cup on a flat surface
When performing the palpatory method for obtaining blood pressure, what level should the MA inflate the cuff?
30 mm Hg above the radial pulse cessation
What are characteristics of anorexia nervosa?
excessive exercising
The Patients’ Bill of Rights protects individuals from what?
denial of care due to the patient’s age
A MA is performing an ear irrigation for an adult patient who is a cerumen impaction. What should the MA do before administering the irrigation solution?
pull the pinna of the ear up and back
A MA should use what to prepare a patient’s skin prior to drawing blood cultures?
chlorhexidine
A MA works at an urgent care center that uses open hours scheduling. What does that mean?
patients arrive at their convenience and are seen at a first-come, first-served basis
A MA is caring for a patient who has active tuberculosis. What PPE must be used during the patient’s care?
N95 respirator
What instructions should a MA give to a patient when administering an enteric-coated tablet?
swallow the tablet whole with a glass of water
A MA should understand that the chain of custody form is used for why?
ensuring that a specimen is packaged as directed
What is the formal authorization that identifies an individual as legally able to make decisions on behalf of a patient?
durable power of attorney
A MA is performing a review of items in a clinic’s inventory. How should the MA classify dressings and bandages for inventory purposes?
as clinical supplies
A MA is speaking with a patient who recently received a terminal diagnosis. The patient states, “I regret not taking better care of myself. Now I won’t be able to accomplish what I wanted to do with my life.” What stage of grief is this?
depression
A MA is responsible for cleaning the instruments used in a minor surgery. What is the first step in this process?
sanitization
A MA is talking to a patient who reports forgetting whether she has taken her prescribed medication each day. What should the MA suggest?
Try putting your medications in a weekly medication dispenser for the upcoming week.
A provider has requested a dissecting instrument on a sterile tray that a MA is preparing. What should the MA include on the tray?
scissors
A MA is transcribing a prescription for magnesium sulfate into a patient’s medical record. How should the MA document this medication?
magnesium sulfate
When choosing a diagnosis code, a MA should do what to avoid an insurance denial?
coding to the highest level of specificity
A MA is reviewing a patient’s medical history prior to the patient’s appointment. What laboratory result indicates the need to schedule an extension of the current visit?
- hematocrit 42.296
- BUN 10 mg/Dl
- potassium 4.3 mEq/L
- fasting blood glucose 168 mg/dL
fasting blood glucose 168 mg/dL
A MA is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. What should the MA tell the patient?
You should refrain from talking during the procedure.
What angle should the needle be inserted during venipuncture?
15 degrees
A MA is reinforcing teaching with a patient about pulse oximetry. What should the MA tell the patient?
Remove your nail polish before the test.
What cardiac procedure is with a MA’s scope of practice and doesn’t require a licensed technician or provider to assist or perform it?
holter monitor application
A MA is replacing a sharps container in an exam room and receives a small laceration on her arm from the plastic lid. What documentation should the MA complete as a result of this?
OSHA Form 301
What should the MA do to obtain head circumference of an infant?
record the measurement to the nearest quarter inch (0.6 cm)
What electrode goes on the left of the sternum at the 4th intercostal space?
V2
What is the correct way to record the date on a letter?
January 1, 2020
What test is granted waived under the Clinical Laboratory Improvement Amendments (CLIA)?
rapid step test
A MA is applying a transdermal patch for a patient. What should the MA do?
apply the patch to a hairless area of the patient’s skin
How can a MA demonstrate an understanding of required patient identification techniques?
I will ask the patient to state and spell her full name and provide her date of birth before administering vaccines.
What is true about a schedule I drug?
have no accepted medical use
A patient tells a MA that his provider’s office is incompetent, as there is no improvement in his condition. What is an appropriate response?
I think that you feel that your treatment is not effective
A MA is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. What manifestations should the MA expect?
shortness of breath
A MA receives a call from a patient who is requesting the total cost of a surgical procedure. What is an appropriate response by the assistant?
Provide the patient with an estimated cost for the procedure
What written correspondence can be signed by a MA?
notification letter to a patient about surgery arrangements
What is outside of a medical assistant’s scope of practice?
order additional laboratory tests to confirm the patient’s condition
When preparing a patient for holter monitoring, what should a MA do?
vigorously dry the patient’s skin prior to electrode placement
A MA is talking with an older adult patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. What resources should the MA refer the patient?
meals on wheels
What EKG leads are bipolar?
leads I, II, III
What position should a MA place a patient when obtaining a rectal temperature?
Sims
A patient contacts the facility to report a burn injury to her right arm. A MA should identify what information as necessary when screening for a possible emergency situation?
cause of the patient’s burn
A MA is performing spirometry testing for a patient who has shortness of breath. What result of the spirometry test indicates a successful maneuver?
fast and steady flow with no variability
What is used to notify a provider for the denial of a claim by an insurance carrier?
remittance advice
A medical assistant should recognize what blood pressure reading as an adult patient whose blood pressure level is classified as elevated?
120-129 mm Hg systolic
below 80 mm Hg diastolic
What EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper?
interrupted baseline
A pulse oximeter can register an artificially low oxygen saturation measurement for a patient who has what condition?
cold fingers
A MA is reinforcing teaching with a patient about the self-administration of insulin injections. What statement would prove the patient understands?
I will roll the bottle between my hands before drawing the medication.
When performing a first aid procedure to control bleeding of a wound, what should the MA do first?
apply layers of sterile gauze
When should the code on glucose cuvettes be compared to the code on the glucometer?
before a patient is tested
What route for taking a patient’s temperature is the most accurate?
rectal
A provider asks a medical assistant to reinforce teaching with a patient about her new diagnosis. What should the MA do?
document the patient’s response to the teaching
When assigning a CPT code, what is the purpose of a modifier?
provides additional information or circumstances for a procedure
A MA is providing instruction to a patient on how to take an extended-release medication by mouth. What should the MA tell the patient?
I can crush or chew the pill if it is too hard for me to swallow.
Where does the electrode for lead V5 go?
left anterior axillary line, horizontal to V4
A MA receives a call from a patient who is irate about a latter she received from her insurance carrier denying a claim. What should the MA say?
Let’s see if there is something we can do at our end. I’ll ask our claims specialist to review the claim.
A patient reports getting a bill that includes services she did not receive. What should the MA do to reconcile these charges?
review the day’s encounter forms to determine if another patient received the services
What information should the MA enter into the appointment calendar when scheduling a patient for a skin rash?
daytime phone number
When assisting a provider with a vaginal examination and papanicolaou (pap) test, a MA should identify what instrument as necessary?
cytobrush
A MA is observing a patient after administering an antibiotic injection. The patient develops an itchy rash with pinkish, raised lesions. What term should the MA use when documenting this finding in the patient’s medical record?
urticaria
What organ is in the RUQ of the abdomen?
gallbladder
A MA is collecting data from a patient who is experiencing heatstroke. What manifestation is expected?
hot skin
A provider requests a MA to initiate a referral for a patient to a mental health facility. What information is required for the assistant to include in the initial referral?
diagnosis
A MA is reviewing a medicare claim denial. The MA determines that there are charges that exceed the usual, customary, and reasonable fees. What should the MA do?
adjust the patient’s account to reflect no unpaid charges and write off the balance
A MA is preparing sterilization for hemostats before an invasive procedure. What technique should the MA use?
autoclave
A MA is educating an older patient on wound care. What should the MA do to ensure patient understanding?
have the patient repeat information
What should the MA do when bandaging a wound?
wrap the wound from distal to proximal
A MA is checking a patient out of the clinic. What document should the MA use to locate information about provider referrals or follow-up appointment requests for the patient?
encounter form
A MA is preparing a patient for wearing a holter monitor. What should the MA tell the patient?
you should avoid using an electric blanket during monitoring
A MA is preparing to apply ointment to several abrasions on a patient’s leg. What supply should the MA use to remove the medication from the jar?
tongue blade
Prior to a patient’s follow-up appointment, what information should a MA report to the provider?
recent laboratory results
A MA is reviewing the laboratory results of a patient who has the Epstein-Barr virus. What does this cause?
mononucleosis
A MA is adding information to a patient’s computerized problem-oriented medical record (POMR). Into what section of the POMR should the assistant enter the patient’s health history and laboratory results?
database
A MA is speaking with a patient who has seasonal allergies. What health care provider should the MA identify as being able to make a diagnosis and initiate the necessary treatment?
physician assistant
A MA is explaining a venipuncture procedure to a patient. What should the MA say?
I’ll be collecting a blood sample from you today. There will be a small stick in your arm.
A MA is to use the Snellen chart to test an adult patient’s visual acuity. How far should the patient stand?
20 feet
A MA is monitoring a patient during a stress test. The patient becomes increasingly short of breath and tachycardiac. Abnormalities appear in his EKG rhythm. What should the MA do immediately?
discontinue the test