Medical Scheduling & Supplies Flashcards
What is an appointment book for?
- legal documentation
- compliance documentation
What is the most common scheduling method?
computerized
What are some advantages of computerized scheduling?
- can block out areas
- easily accessible
- “search” feature
- color coding
What is open hour scheduling?
- no appointments
- walk-in basically
What is stream scheduling?
- time specific scheduling
- patients scheduled for specific times
- at regular intervals
What is wave scheduling?
group of patients scheduled at the same time
- seen in order of arrival
What is modified wave schedling?
group of patients seen at the top of the hour
- another patient is added a half hour later
What is double booking?
two patients scheduled at one time
What is cluster scheduling?
grouping patients with similar exam types, conditions, or treatments within a certain time block
Who is considered an established patient?
one who has seen a physician within the last 3 years
When are return appointments made?
as the patient is leaving office
Who is considered a new patient?
hasn’t been seen by physician in over 3 years
What forms do new patients need to fill out?
- notice of privacy
- medical history
- HIPAA release forms
What is the abbreviation for follow up appointment? How long does it take?
F/U
- 20-30 minutes
What is the abbreviation for new patient? How long does it take?
NP
- 45-60 minutes