Medical Scheduling & Supplies Flashcards

1
Q

What is an appointment book for?

A
  • legal documentation
  • compliance documentation
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2
Q

What is the most common scheduling method?

A

computerized

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3
Q

What are some advantages of computerized scheduling?

A
  • can block out areas
  • easily accessible
  • “search” feature
  • color coding
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4
Q

What is open hour scheduling?

A
  • no appointments
  • walk-in basically
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5
Q

What is stream scheduling?

A
  • time specific scheduling
  • patients scheduled for specific times
  • at regular intervals
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6
Q

What is wave scheduling?

A

group of patients scheduled at the same time
- seen in order of arrival

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7
Q

What is modified wave schedling?

A

group of patients seen at the top of the hour
- another patient is added a half hour later

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8
Q

What is double booking?

A

two patients scheduled at one time

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9
Q

What is cluster scheduling?

A

grouping patients with similar exam types, conditions, or treatments within a certain time block

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10
Q

Who is considered an established patient?

A

one who has seen a physician within the last 3 years

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11
Q

When are return appointments made?

A

as the patient is leaving office

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12
Q

Who is considered a new patient?

A

hasn’t been seen by physician in over 3 years

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13
Q

What forms do new patients need to fill out?

A
  • notice of privacy
  • medical history
  • HIPAA release forms
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14
Q

What is the abbreviation for follow up appointment? How long does it take?

A

F/U
- 20-30 minutes

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15
Q

What is the abbreviation for new patient? How long does it take?

A

NP
- 45-60 minutes

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16
Q

What is the abbreviation for suture removal? How long does it take?

A

S/R
- 10-20 minutes

17
Q

What is the abbreviation for complete physical exam? How long does it take?

A

CPE
- 30-60 minutes

18
Q

What is the abbreviation for cancellation? How long does it take?

A

CAN
- 0 minutes

19
Q

What is the abbreviation for no show? How long does it take?

A

NS
- 0 minutes

20
Q

What is the abbreviation for pelvic exam and pap smear?

A

P&P
- 15-30 minutes

21
Q

What is a superbill?

A

used for billing purposes
- lists services performed, diagnoses, health insurance, demographic info, account balance
- patient’s next appointment