1016 Public Service Requests and Events (administration)

Question 1

What policy number is “Public Service Requests and Events”?

Answer 1

1016 (administration)

Question 2

Who is responsible for maintaining this document?

Answer 2

Assistant Chief of Administration & Support Services or his/her designee.

Question 3

Tacoma Fire Departments mission statement?

Answer 3

“As a team of dedicated professionals, we serve the community’s needs while protecting people, property and the environment.”

Question 4

Who is responsible for maintaining and distributing in a timely manner the list of locksmiths in the TFD service area.

Answer 4

Fire HQ Administrative Assistant, EMS

Question 5

Define Emergency or potential life hazard according to this policy

Answer 5

1. A person or animal in obvious distress in a vehicle or in a situation that may result in eventual distress without rapid intervention (e.g., high vehicle interior temperature).
2. A child locked in a vehicle, under any circumstances, unable to follow directions and open the door.
3. A person in a building in obvious distress and unable to open the door.
4. A report of a person in distress in a building where the company officer feels that there is high likelihood that the report is valid and accurate.

Question 6

Who shall FCC primarily assign to public service requests?

Answer 6

i. Public service requests shall be assigned primarily to ladder companies when available and in district.
ii. Public service requests shall be assigned to engine companies when a ladder company is not available in a district.

Question 7

TFD personnel shall make forcible entry into locked buildings or vehicles only when?

Answer 7

a. There is evidence to suggest an emergency situation exists.
b. There is no other rapid way to enter the building or vehicle to address the emergency situation.
c. If the Incident Commander determines it is appropriate

Question 8

Requests to schedule public service events shall be routed to?

Answer 8

Requests to schedule public service events shall be routed to the HQ Administrative Assistant, EMS, for approval by the Assistant Chief of Administration & Support Services.

Question 9

Typically how many weeks notice is required for public notice events?

Answer 9

3 weeks.

Question 10

When shall The HQ Administrative Assistant, EMS,
a. Update the list of locksmiths located in the TFD service area

b. Date, laminate, and distribute the list to all engine, ladder, medic, and battalion units?

Answer 10

In January each year.