SOCIAL MEDIA Flashcards
1
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SOCIAL MEDIA
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- Social Media communications, collaboration, and information exchange; streamline processes; and foster productivity.
- Social Media represents extra means communicating directly & immediately, not as a substitute for conventional media.
- Social Media engages public education, emergency or traffic notifications, and crisis communications.
- Personnel not use to bring discredit to CHP
- Caution employees not to disclose their employment on their private social media accounts
- Can’t post about other members of Dept. w/out consent
- Reminder that Social Media private accounts may provide grounds for undermining or impeaching an officer’s testimony.
- Personnel can’t give info gained by employment; make any statements etc. considered to rep views of CHP without express authorization of their commander.
- Social Media pages shall clearly indicate maintained by the CHP & have the appropriate contact info displayed. All background and profile images shall be approved by COMR.
- When possible, pages shall clearly indicate, “If you have an emergency, immediately call 9-1-1. Please do not use social media to report criminal activity or an emergency incident.”
- Commands creating and/or maintaining one or more social media accounts shall develop Standard - Operating Procedures to address how accounts are maintained and information is posted.
- The posting of photographs of departmental employees shall be in compliance with Government Code Section 3307.5 when the employee reasonably believes the posting may result in a threat, harassment, intimidation, or harm to the employee.
- Content is subject to public records law. Relevant records retention schedules apply to social media content.
- Content must be managed, stored, and retrieved to comply with open records laws and e-discovery laws and policies.
