COMMUNITY OUTREACH Flashcards
COMMUNITY OUTREACH
Who is our community? (homeowners, students, military, business leaders, key contacts, city managers, board of sups, allied agencies, fire, Cal-Trans, public works)
Be FLEXIBLE and ADAPTABLE
WHEN YOU TRANSFER OR RETIRE, WILL YOUR CONTACTS STILL KNOW WHERE TO GO TO GET HELP?
It’s about building relationships
The pillars of community outreach are 1. Partnerships 2. Problem Solving
We build community outreach through the 4 Es/1 P enf, eng, educ, expectations, partnerships
OK to admit we have made mistakes “the fact you feel that way means we must do better”
Tools to gain public trust 1. Area environmental assessment 2. CHP414, Community services survey (can then do in languages of your community)
Empower employees to respond to public’s needs & be flexible to those needs
Programs: Right Turn, Start Smart, Every 15 mins, D/Driver, Explorer, SVP, Older Driver, Recruitment, El Protector, SAFE, CHIPS for kids, Age well drive smart, Asian Pacific Islander Outreach
Community Outreach Inclusion Plan sign by Comm Farrow 2009
1.Emphasis of inclusiveness from the top. 2.Implement programs rooted in community-based partnerships. 3.Identify and participate in venues which are a diverse rep. of each community. 4.Participate in events, such as annual safety fairs and open house events. 5.Encourage increased participation in youth mentoring programs. 6.Share best practices in community outreach efforts.
Need to be flexible to the community we serve, when something happens we want to be the 1st call
I’m not here to tell you what you need from the CHP, but to hear what we can do for you
Not 1 PIO but 100 PIOs/Citizens Advisory Board
3 R’s. Reliable, relevant, and respected. Public trust initiative
Trust is the cornerstone of leadership, do what you can while being truthful and people will follow.
Positive & upbeat in presentations, earn the public’s respect
