Section 5, Chapter 1 - Engineering Services Flashcards
What are the procedures for reporting unserviceabilities in Chapter 1 of Engineering Services?
ATC Reporting:
- Report all unserviceabilities by phone or via the Engineering Handover Form (ENG/FORM/102) to:
- DEO
- ATC Watch Manager, who logs the entry.
Engineering Staff Reporting:
Report unserviceabilities to ATC.
Radar Equipment Serviceability Reporting:
- Report to APR Controllers, except:
- When radar returns to service after prolonged unserviceability.
- After a maintenance period when DEO liaises with ATC Watch Manager.
- Aircraft Reporting Unserviceability of NATS
Equipment:
- ATC should reply, “No unserviceability has been reported - a check shall be made with Engineering”.
- Notify DEO.
Facility Interrupts (FI) and Reduced Redundancy (RR):
- Notify ATC via NEFIS as per Unit Instructions.
Scheduled ILS Maintenance:
- DEO consults with ATC Watch Manager.
- Takes appropriate NOTAM action.
- Informs ATC Watch Manager prior to ILS maintenance withdrawal. If ILS cannot be withdrawn, maintenance and NOTAM are canceled, and the reason is logged by ATC Watch Manager.
What steps are required for Engineering De-Manning?
End of Engineers Late Shift:
* Record the engineer’s name, pager number, and home telephone number on the ENG handover sheet.
Serviceability Confirmation:
* Engineering must confirm the serviceability of the RSI/RISDU before de-manning occurs.
What are the rest period requirements for engineers after telephone support or callout?
Less than 11 hours since the end of the previous rostered duty (before 0500):
- Rest break: 11 hours
- Next attendance: An 11-hour break before work attendance is expected.
More than 11 hours since the end of the previous rostered duty (after 0500):
- Callout between 0500 and 0645:
- Rest break: 8 hours
- Next attendance: An 8-hour break before work attendance is expected.
- Callout from 0645 (or 2.5 hours before next rostered shift):
- Rest break: None
- Next attendance: Normal start time, finish one hour early, and take an extra 30-minute break during duty.
- Callout from 0715 (or 2 hours before next rostered shift):
- Rest break: None
- Next attendance: Normal attendance for next duty/shift.
Emergency Note:
An 11-hour rest period must have elapsed from the time they leave the site before they can be called again.
In an emergency, contact the Group Engineering Manager/General Manager.
What are the rest period requirements for engineers after telephone support or callout on Saturday and Sunday?
Less than 11 hours since the end of the previous rostered duty (before 0545):
- Rest break: 11 hours
- Next attendance: An 11-hour break before work attendance is expected.
More than 11 hours since the end of the previous rostered duty (after 0545):
- Callout between 0545 and 0730:
- Rest break: 8 hours
- Next attendance: An 8-hour break before work attendance is expected.
- Callout from 0730 (or 2.5 hours before next rostered shift):
- Rest break: None
- Next attendance: Normal start time, finish one hour early, and take an extra 30-minute break during duty.
- Callout from 0800 (or 2 hours before next rostered shift):
- Rest break: None
- Next attendance: Normal attendance for next duty/shift.
What are the rest period requirements after engineering remote/telephone support?
Time Support Ends and Rest Breaks:
- Before Midnight:
- Rest break: None specified
- Next attendance: Next day shift attendance as normal.
- Between 0001 & 0500:
- Rest break: 8 hours
- Next attendance: An 8-hour break will be given.
- Between 0500 & 0700:
- Rest break: None specified
- Next attendance: Delay shift start time by 1 hour.
- Later than 0700:
- Rest break: None specified
- Next attendance: Normal duty/shift attendance required.
Additional Note:
If remote/telephone support disturbance exceeds one hour in total, the rest periods for site attendance will apply.
What are the DEO temporary unmanning procedures and related actions?
DEO Actions:
Vacating the Equipment Room:
* Provide TWR and APC with:
* Destination
* Expected time of return
* Contact number
* Callsign (if appropriate)
* Returning to Equipment Room:
* Inform both ADC and APC of return.
* Check for any equipment failures during the absence.
ADC Actions:
Log details on the left-hand page of the log book.
Annotate the essential information strip with ‘Tels Unmanned’.
Inform the WM/DWM/SCOD.
APC Actions:
If DEO unmanning spans a handover period:
* Pass information at handover.
* Log this on the handover board under ‘Any other details/comments’.
* If DEO does not return on time:
* Phone the DEO.
* Contact the DEO on the given callsign.
* Initiate a search, potentially involving emergency services.
Equipment Failure/Fault:
TELS Manned:
* ATC informs ENG of any faults.
* For Crow Hill SSR failure/fault, if ENG is unreachable, ATC informs TSM and contacts ENG later.
TELS Unmanned:
* Attempt to contact ENG and inform them of the fault.
* For Crow Hill SSR failure/fault, if ENG is unreachable, ATC informs TSM and contacts ENG on their return.
What are the procedures for ATC equipment maintenance and restoration?
ATC Equipment Maintenance:
DEO Responsibilities:
- Brief the SCOD on the day’s planned schedule when retrieving the ENG/ATC Handover Form.
- Inform ATC of:
- Any planned equipment outages
- Possible operational impact
- Emergency restoration time
- Any notifications in place or to be made
- Agree on the optimal time for outages with ATS and ENG.
- Release equipment on a recorded line and log the information.
Obligations:
- Both ATS and ENG must ensure that arrangements are fulfilled at the agreed time and within agreed timescales.
Restoration of ATC Equipment:
Upon Completion of Maintenance:
TELS Notification:
* Notify the ATC WM/DWM/SCOD on a recorded line that equipment has been restored for operational use.
WM/DWM/SCOD Confirmation:
* Confirm equipment is operating as expected and all system indications are correct.
* Inform TELS and record the equipment serviceability in the ATC logs.
TELS Logging:
* Record the equipment serviceability in the TELS log.
